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Java Production Support Remote Jobs in Florida (NOW HIRING)

Vaco LLC

Full Stack Engineer

Orlando, FL · On-site +1

... production support. Contribute to continuous improvement initiatives, including CI/CD pipelines ... Strong proficiency in Java (preferably versions 17-22), JavaScript, and SQL. Hands-on experience ...

G2i Inc.

Software Engineer, AI (Java)

Miami, FL · On-site +1

$30 - $70/hr

What You'll Be Doing Help train large language models (LLMs) to write production-grade code across ... Fully remote - work from anywhere on the accepted locations list * Compensation: $30-$70/hr based ...

Smart Stream

Support Analyst

Jacksonville, FL · Remote

... or remote modem access, debug, replicate, test, document results, writing and changing ... product website, to enable analysts and customers alike to remain fully informed of the latest ...

VetsEZ

Test Automation Engineer (Remote Opportunity)

Miami, FL · On-site +1

$44 - $58/hr

... to support a large federal healthcare technology program. This product line manages various ... Build and maintain scalable Selenium-based automation frameworks using Java and TestNG. * Perform ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... productivity and quality. * B eing able to work an assigned schedule that falls within our ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... of productivity and quality. * Being able to work an assigned schedule that falls within our ...

AssistRx

Product Support/QA Specialist

Orlando, FL · On-site +1

... Product Support/QA Specialist. In this role, you will use proprietary tools to build, test, and ... Experience in a remote or hybrid work environment with minimal supervision. * Familiarity with ...

AssistRx

Product Support/QA Specialist

Orlando, FL · On-site +1

... Product Support/QA Specialist . In this role, you will use proprietary tools to build, test, and ... Experience in a remote or hybrid work environment with minimal supervision. * Familiarity with ...

ADP

Technical Support Analyst II

Maitland, FL · Remote

Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.

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Java Production Support Remote information

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the most commonly searched types of Java Production Support jobs in Florida? The most popular types of Java Production Support jobs in Florida are:
What are popular job titles related to Java Production Support Remote jobs in Florida? For Java Production Support Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Florida look for? The top searched job categories for Java Production Support Remote jobs in Florida are:
What cities in Florida are hiring for Java Production Support Remote jobs? Cities in Florida with the most Java Production Support Remote job openings:
Java Production Support Remote jobs near you

Global Head of Customer Support (Remote, USA - East/Central Time Zone)

TeamViewer Germany GmbH

Clearwater, FL • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking a Global Head of Customer Support to lead and scale a world-class, multi-tier support organization across Enterprise and SMB customers for a multi-product SaaS portfolio.
This executive leader owns global support strategy, operational standardization, modernization, and cost efficiency, while delivering a consistent, high-quality customer experience worldwide. The role is accountable for harmonizing support practices across regions and products, reducing cost-to-serve, and leveraging AI and automation to improve speed, quality, and scalability.
Operating at the intersection of Customer Success, Product, Engineering, Revenue, and Operations, this role ensures a seamless, data-driven post-sale support experience that drives customer satisfaction, retention, and product adoption.
Key Responsibilities
  • Set and execute a global customer support strategy aligned to growth, cost efficiency, and customer experience.
  • Standardize global support operations across regions, products, and customer segments, including coverage models, tiers, processes, and tools.
  • Build and lead a high-performing, globally distributed support organization, developing strong regional leadership and talent pipelines.
  • Own global support performance and operations, including KPIs, forecasting, capacity planning, backlog management, and continuous improvement.
  • Deliver a consistent, omnichannel, end-to-end support experience across all customer segments and geographies.
  • Drive automation, AI, self-service, and platform modernization to improve efficiency, scale, and cost-to-serve.
  • Lead escalations, critical incidents, and executive-level customer engagements.
  • Use data, analytics, and customer insights to reduce repeat issues, improve product quality, and inform roadmap priorities.
  • Partner across Sales, Customer Success, Renewals, Product, Finance, Legal, RevOps, and IT to reduce churn, define SLAs, and optimize support economics.
  • Champion a customer-first, accountable, data-driven culture across global teams.
  • Travel Requirement - Up to 40% travel domestic and international

Required Qualifications
  • 10-15+ years of progressive leadership experience in Customer Support or Technical Support within multiple SaaS organizations

  • Proven success leading global, multi-product, multi-tier support organizations at scale for B2C, SMB and Enterprise

  • Strong track record of improving CSAT, SLA performance, and reducing cost-to-serve

  • Demonstrated ability to standardize and harmonize processes across regions and teams

  • Deep expertise in support platforms, automation, and AI-driven support models

  • Success operating in complex, global, matrixed environments

Preferred Qualifications
  • Experience in high-growth or post-scale SaaS environments

  • Technical or engineering-adjacent background

  • Familiarity with ITIL, incident management, and service operations frameworks

  • Experience leading large-scale support transformations or platform modernization initiatives

What we offer:
  • Work location is Remote, USA (the ideal candidate resides in East or Central time zone USA)
  • Competitive compensation
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
  • Open door policy and business casual dress code
  • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Department Customer Support Locations Clearwater, Atlanta, Austin, Chicago, Los Angeles, New York, Richmond, Toronto Remote status Fully Remote Employment type Full-time Type of Job Non Student

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