Toronto, ON · On-site
CA$70K - CA$85K/yr
Sr. Technical Support Analyst - Wealth Systems We are seeking a Senior Technical Support Analyst to ... Collaborate with development, infrastructure, and product teams to improve systems. * Assist with ...
Quick apply
Toronto, ON · On-site
CA$70K - CA$85K/yr
Sr. Technical Support Analyst - Wealth Systems We are seeking a Senior Technical Support Analyst to ... Collaborate with development, infrastructure, and product teams to improve systems. * Assist with ...
Toronto, ON · On-site
CA$75K - CA$83K/yr
Sr. Technical Support Analyst - Wealth Systems We are seeking a Senior Technical Support Analyst ... Collaborate with development, infrastructure, and product teams to improve systems. * Assist with ...
Quick apply
Toronto, ON · On-site
CA$75K - CA$83K/yr
Sr. Technical Support Analyst - Wealth Systems We are seeking a Senior Technical Support Analyst ... Collaborate with development, infrastructure, and product teams to improve systems. * Assist with ...
Toronto, ON · On-site
CA$75K - CA$83K/yr
Sr. Technical Support Analyst - Wealth Systems We are seeking a Senior Technical Support Analyst to ... Collaborate with development, infrastructure, and product teams to improve systems. * Assist with ...
Quick apply
Toronto, ON · On-site
CA$75K - CA$83K/yr
Sr. Technical Support Analyst - Wealth Systems We are seeking a Senior Technical Support Analyst to ... Collaborate with development, infrastructure, and product teams to improve systems. * Assist with ...
Toronto, ON · On-site
Perform root cause analysis (RCA) and implement preventive measures. Support critical business events, release deployments, and production changes. Application Maintenance: Analyze application ...
Toronto, ON · On-site
Perform root cause analysis (RCA) and implement preventive measures. Support critical business events, release deployments, and production changes. Application Maintenance: Analyze application ...
Toronto, ON · Hybrid
CA$57K - CA$102K/yr
... cause analysis to identify and address underlying issues, and implement corrective actions to ... Lead Archer platform production support for critical use cases. * Manage incident lifecycle ...
Toronto, ON · Hybrid
CA$57K - CA$102K/yr
... cause analysis to identify and address underlying issues, and implement corrective actions to ... Lead Archer platform production support for critical use cases. * Manage incident lifecycle ...
Toronto, ON · Remote
CA$55K - CA$70K/yr
Technology Support Analyst (Open) About the Role We're looking for a Technology Support Analyst to ... You'll collaborate with cross-functional teams--development, infrastructure, and product--to ...
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Toronto, ON · Remote
CA$55K - CA$70K/yr
Technology Support Analyst (Open) About the Role We're looking for a Technology Support Analyst to ... You'll collaborate with cross-functional teams--development, infrastructure, and product--to ...
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our ... Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.) * Experience with ...
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our ... Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.) * Experience with ...
Toronto, ON · On-site
CA$55K - CA$70K/yr
Technology Support Analyst (Open) About the Role We're looking for a Technology Support Analyst to ... You'll collaborate with cross-functional teams--development, infrastructure, and product--to ...
Quick apply
Toronto, ON · On-site
CA$55K - CA$70K/yr
Technology Support Analyst (Open) About the Role We're looking for a Technology Support Analyst to ... You'll collaborate with cross-functional teams--development, infrastructure, and product--to ...
The Applications Support Analyst is a seasoned professional role. Applies in-depth disciplinary ... Partners with appropriate development and production support areas to prioritize bug fixes and ...
The Applications Support Analyst is a seasoned professional role. Applies in-depth disciplinary ... Partners with appropriate development and production support areas to prioritize bug fixes and ...
Work with customer support team on issue trouble-shooting, tracing, analyzing, logging, and opening ... Experience with java based applications on Tomcat. * Experience with Pega platform knowledge.
Work with customer support team on issue trouble-shooting, tracing, analyzing, logging, and opening ... Experience with java based applications on Tomcat. * Experience with Pega platform knowledge.
Toronto, ON · On-site
CA$70K - CA$90K/yr
You'll work at the intersection of technology, investment products and business operations ... Ability to utilize SQL and scripting for data analysis and automation of support tasks.
Toronto, ON · On-site
CA$70K - CA$90K/yr
You'll work at the intersection of technology, investment products and business operations ... Ability to utilize SQL and scripting for data analysis and automation of support tasks.
Toronto, ON · On-site
CA$70K - CA$90K/yr
You'll work at the intersection of technology, investment products and business operations ... Ability to utilize SQL and scripting for data analysis and automation of support tasks.
Quick apply
Toronto, ON · On-site
CA$70K - CA$90K/yr
You'll work at the intersection of technology, investment products and business operations ... Ability to utilize SQL and scripting for data analysis and automation of support tasks.
Toronto, ON · On-site +1
... in production to support the client base. This will involve responding to client service requests ... Detailed oriented with excellent analytical skills; aptitude for probing and uncovering underlying ...
Toronto, ON · On-site +1
... in production to support the client base. This will involve responding to client service requests ... Detailed oriented with excellent analytical skills; aptitude for probing and uncovering underlying ...
Mississauga, ON · Hybrid
CA$120K - CA$170K/yr
... 3 production support, diagnosing and resolving high-impact incidents through structured analysis ... Deep expertise in Java 8, Apache Camel, JMS, WebSphere MQ, TIBCO EMS, OSGi, REST APIs, SSL, and ...
Mississauga, ON · Hybrid
CA$120K - CA$170K/yr
... 3 production support, diagnosing and resolving high-impact incidents through structured analysis ... Deep expertise in Java 8, Apache Camel, JMS, WebSphere MQ, TIBCO EMS, OSGi, REST APIs, SSL, and ...
Mississauga, ON · Hybrid
CA$120K - CA$170K/yr
... 3 production support, diagnosing and resolving high-impact incidents through structured analysis ... Deep expertise in Java 8, Apache Camel, JMS, WebSphere MQ, TIBCO EMS, OSGi, REST APIs, SSL, and ...
Mississauga, ON · Hybrid
CA$120K - CA$170K/yr
... 3 production support, diagnosing and resolving high-impact incidents through structured analysis ... Deep expertise in Java 8, Apache Camel, JMS, WebSphere MQ, TIBCO EMS, OSGi, REST APIs, SSL, and ...
Mississauga, ON · Hybrid
CA$120K - CA$170K/yr
... 3 production support, diagnosing and resolving high-impact incidents through structured analysis ... Deep expertise in Java 8, Apache Camel, JMS, WebSphere MQ, TIBCO EMS, OSGi, REST APIs, SSL, and ...
Mississauga, ON · Hybrid
CA$120K - CA$170K/yr
... 3 production support, diagnosing and resolving high-impact incidents through structured analysis ... Deep expertise in Java 8, Apache Camel, JMS, WebSphere MQ, TIBCO EMS, OSGi, REST APIs, SSL, and ...
The Technical Support Analyst, Hardware is responsible for the 24x7 lifecycle management, administration, troubleshooting, and production support of Tangerine's Windows and Linux server environments.
The Technical Support Analyst, Hardware is responsible for the 24x7 lifecycle management, administration, troubleshooting, and production support of Tangerine's Windows and Linux server environments.
Mississauga, ON · On-site
CA$50K - CA$70K/yr
Job Title: IT Support Analyst Level 1 - (English and/or French Bi-Lingual) About This Job We are ... Positive attitude and desire to grow, learn new technologies and products * Basic knowledge of the ...
Quick apply
Mississauga, ON · On-site
CA$50K - CA$70K/yr
Job Title: IT Support Analyst Level 1 - (English and/or French Bi-Lingual) About This Job We are ... Positive attitude and desire to grow, learn new technologies and products * Basic knowledge of the ...
Mississauga, ON · On-site
CA$79K - CA$110K/yr
... deployment into production. perform post release checkouts after application releases and ... Java, ECS Participation in some process improvements Previous experience or interest in ...
Mississauga, ON · On-site
CA$79K - CA$110K/yr
... deployment into production. perform post release checkouts after application releases and ... Java, ECS Participation in some process improvements Previous experience or interest in ...
Toronto, ON · On-site
Provide production support to assigned applications by identifying, evaluating, escalating ... Experience developing with Java for more than 3 years, including requirements analysis, cloud-based ...
Toronto, ON · On-site
Provide production support to assigned applications by identifying, evaluating, escalating ... Experience developing with Java for more than 3 years, including requirements analysis, cloud-based ...
Toronto, ON • On-site
CA$70K - CA$85K/yr
Full-time
Re-posted 23 days ago
We are seeking a Senior Technical Support Analyst to provide expert support for wealth management platforms. This role involves troubleshooting applications, servers, and databases, analyzing data with SQL, and ensuring smooth platform operations.
Key Responsibilities:
Provide level 1 & 2 technical support for system functionality, integrations, and performance.
Troubleshoot and resolve application, server, and database issues.
Monitor system performance and implement preventive measures.
Manage support tickets using ServiceNow or JIRA.
Lead incident and outage investigations, ensuring timely resolution and root cause analysis.
Collaborate with development, infrastructure, and product teams to improve systems.
Assist with upgrades, patches, and updates.
Maintain documentation and knowledge base articles.
Provide guidance and training to users on system usage and incident reporting.
Qualifications:
Bachelor’s in IT, Computer Science, or related field (or equivalent experience).
3+ years technical support experience working in financial or wealth management systems.
Experience with SQL, APIs, and support ticketing systems.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication skills to explain technical issues to non-technical users.
Preferred:
Experience with wealth management or financial systems.
Knowledge of financial industry standards and compliance.
Apply: sasha@talenttohire.com
