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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Lead Software Engineer at JPMorganChase within the Consumer and Community banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.

Job responsibilities

• Engage with development team throughout agile sprints to develop software for reliability and scale, ensuring minimal refactoring or changes
• Identify application patterns and analytics in support of better service level objectives. Design automated software and product upgrades, change management, and release management solutions.
• Gain Experience in Operating Services in Public Cloud, Strong grasp of SRE principles; SLIs/ SLOs, error budgets, incident management, observability, and resilience patterns. Hands-on with observability and incident tooling, Proficiency with CI/CD and deployment strategies
• Drive prioritized remediation programs across change/configuration, capacity/performance, dependency resilience, and code quality.
• Troubleshoot priority and escalation incidents, facilitate blameless post-mortems and ensure permanent closure of incidents and subsequent problem tasks.
• Establish comprehensive automated functional testing with dependable regression suites integrated into CI/CD to gate releases; improve reliability and speed through robust test data and include non-functional checks (performance, resilience, accessibility) in preprod and readiness reviews.
• Implement demand forecasting, load testing, and performance engineering in pre-prod; validate scale assumptions before peak events.
• Run game days and chaos experiments to validate failover, degraded-mode operation, and dependency timeouts.
• Embed shiftleft quality and partner with Product to mature testing practices: codefine clear acceptance criteria and Definition of Ready/Done, align coverage to critical user journeys, and track quality KPIs (defect escape rate, automated coverage on key paths, change failure rate) tied to service objectives and release readiness.
• Utilize platform and automation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Extensive experience designing, deploying, and managing AWS infrastructure (VPC, EC2, ALB, Elastic Cache, Route 53, S3, IAM) using Terraform for automated, version-controlled provisioning.
• Proficient in writing modular, reusable Terraform code for multi-environment infrastructure automation, state management, and CI/CD integration.
• Hands-on experience deploying, scaling, and managing containerized applications on AWS EKS, including cluster setup, node groups, Kustomize, Helm charts, and service mesh integration.
• Proven track record supporting production platforms with incident response, root cause analysis, troubleshooting, and cross-team collaboration to ensure high availability and reliability.
• Skilled in designing and executing load, stress, and performance tests using JMeter and BlazeMeter to identify bottlenecks and optimize application performance.
• Proficient in coding in one or more languages - Core Modern Java (Version 17 or higher)  (Example: Streams, Multithreading, Collections, and Exception handling mechanism, Lamdas) or Python.
• Strong development experience building RESTful APIs, microservices, and enterprise applications using Java and Spring Boot with a focus on scalability and maintainability.
• Familiar with SRE principles including SLIs/SLOs/SLAs, incident management, post-mortems, automation, observability, and reliability engineering practices.
• Experienced in leveraging Splunk, Datadog, and Dynatrace, Cloudwatch, X-Ray for log aggregation, real-time monitoring, alerting, APM, and performance troubleshooting in production environments.
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Preferred qualifications, capabilities, and skills

• Developer or Solutions Architect Level AWS Certification
• Experience with any of these Observability tools: Splunk, Datadog, Dynatrace, or Grafana.
• Experience with distributed databases like AWS DynamoDB, AWS RDS Aurora, Cassandra, and Terraform infrastructure-as-code.
• Proficiency in multiple modern programming languages (JAVA, Python, SQL)
• Proficient in AI-assisted coding workflows (Copilot, Claude Code) and collaborative, iterative development with AI tools.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans