Lowell, MA · Remote
$18.50/hr
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING ...
Lowell, MA · Remote
$18.50/hr
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING ...
Lawrence, MA · On-site +1
$18.50/hr
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING ...
Lawrence, MA · On-site +1
$18.50/hr
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING ...
$13.40 - $16.14
5% of jobs
$16.14 - $18.88
8% of jobs
$18.88 - $21.62
9% of jobs
$22.36 is the 25th percentile. Wages below this are outliers.
$21.62 - $24.36
13% of jobs
The median wage is $26.17 / hr.
$24.36 - $27.10
24% of jobs
$29.38 is the 75th percentile. Wages above this are outliers.
$27.10 - $29.84
20% of jobs
$29.84 - $32.59
12% of jobs
$32.59 - $35.33
4% of jobs
$35.33 - $38.07
2% of jobs
$38.07 - $40.81
1% of jobs
$40.81 - $43.55
2% of jobs
$13
$27
$43
A Japanese Remote job is a position that allows you to work from home or any location while using Japanese language skills. These jobs can be in various fields such as customer support, translation, teaching, IT, or marketing. Employers may require fluency in Japanese and sometimes in another language, like English. The job may involve working for Japanese companies or serving Japanese-speaking clients.
Remote Japanese jobs include roles such as Japanese translator, Japanese teacher, and Japanese tutor. In these jobs, you work from home or an otherwise remote location. If you teach Japanese online, your duties include preparing lessons, instructing students via video chat or an online education portal, and assessing their progress with exams. As a remote Japanese tutor, you help students improve their ability to speak, read, and write Japanese by utilizing online lessons and learning assistance. As a translator, you work to translate or interpret written or spoken Japanese. Your responsibilities include translating audio files, live audio, or written materials.
To thrive in a Japanese Remote role, you need advanced Japanese language proficiency, strong communication skills, and relevant experience in the job’s field (such as customer service, translation, or technical support). Familiarity with remote collaboration tools like Zoom, Slack, project management software, and, where applicable, professional certifications such as JLPT (Japanese Language Proficiency Test) are valuable. Self-motivation, time management, and cultural sensitivity are standout soft skills for remote work with Japanese clients or teams. These abilities ensure clear communication, efficient task completion, and effective collaboration across distance and cultures.
For Japanese Remote jobs in Cape Cod, MA, the most frequently searched job titles are:
The top searched job categories for Japanese Remote jobs in Cape Cod, MA are:
Cities near Cape Cod, MA with the most Japanese Remote job openings:
Lowell, MA • Remote
$18.50/hr
Full-time
Posted 10 days ago
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance)
DEPARTMENT: Operations
REPORTS TO: Supervisor
FLSA STATUS: Non-Exempt
OUR GUIDING PRINCIPLES:
Make every interaction Count
Act with Respect and Integrity
Demonstrate Passion for Continuous Improvement
Be Worth of Trust from all Stakeholders
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone both in English and Spanish.
Handles eligibility inquiries both in English and Spanish and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Occasional on-site work in our mailroom
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills both in English and Spanish.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER
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Strategic planning consulting services
201 - 500 Employees
Brunswick, ME, US
2013