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Jacuzzi Jobs in Portland, OR (NOW HIRING)

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide under 5 years. Jacuzzi Bath Remodel combines our premium materials ...

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide under 5 years. Jacuzzi Bath Remodel combines our premium materials ...

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide under 5 years. Jacuzzi Bath Remodel combines our premium materials ...

Jacuzzi Group

Customer Care Specialist

Portland, OR · On-site

$23/hr

Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide under 5 years. Jacuzzi Bath Remodel combines our premium materials ...

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All JobsJacuzzi JobsJacuzzi Jobs in Portland, OR

Jacuzzi information

See Portland, OR salary details

$17

$26

$35

How much do jacuzzi jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for jacuzzi in Portland, OR is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $28.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Jacuzzi technician, and why are they important?

To excel as a Jacuzzi technician, you need a solid understanding of plumbing, electrical systems, and mechanical repair, typically supported by vocational training or relevant certifications. Familiarity with diagnostic tools, water testing kits, and manufacturer-specific service manuals is essential. Strong problem-solving abilities, customer service skills, and attention to detail help technicians address client concerns and ensure safe operation. These competencies are vital for maintaining high-quality service, ensuring safety, and achieving customer satisfaction in the installation and repair of Jacuzzi systems.

What is the difference between Jacuzzi vs Spa Technician?

AspectJacuzziSpa Technician
CredentialsMay require HVAC or plumbing certificationsRequires plumbing, electrical, or HVAC certifications
Work EnvironmentManufacturing, sales, or service centersInstallation, maintenance, and repair at client sites
Industry UsageManufacturers and retailers of hot tubs and spasService providers for hot tubs, spas, and similar equipment

Jacuzzi typically refers to the brand or manufacturer of hot tubs and spas, often involved in manufacturing or sales. A Spa Technician, on the other hand, is a professional who installs, maintains, and repairs these systems at customer locations. While both roles may require plumbing or electrical certifications, Jacuzzi roles are more focused on production and sales, whereas Spa Technicians are service-oriented professionals working directly with clients.

What is a Jacuzzi and how does it work?

A Jacuzzi is a brand name that has become synonymous with hot tubs and whirlpool baths. It refers to a large tub filled with heated water, equipped with jets that provide hydrotherapy by circulating water and creating massaging bubbles. Jacuzzis are used for relaxation, stress relief, and sometimes physical therapy. The jets are powered by a pump, and the temperature is typically controlled by a built-in thermostat. Maintenance involves regular cleaning and water treatment to ensure safe and enjoyable use.

What are some common challenges maintenance technicians face when working with Jacuzzi systems in commercial or residential settings?

Maintenance technicians working with Jacuzzi systems often encounter challenges such as diagnosing leaks, troubleshooting electrical or pump issues, and ensuring water quality through proper chemical balancing. These systems can have complex plumbing and electronic controls, requiring attention to detail and up-to-date technical knowledge. Additionally, technicians may need to coordinate with other trades or communicate clearly with clients about necessary repairs and maintenance schedules, making strong problem-solving and customer service skills essential.
Jacuzzi jobs near you
Infographic showing various Jacuzzi job openings in Portland, OR as of August 2026, with employment types broken down into 73% Full Time, 14% Part Time, and 13% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $54,683 per year, or $26.3 per hour.

Customer Care Specialist

Jacuzzi Group

Portland, OR • On-site

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Founded in 1956, the Jacuzzi Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide under 5 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist

Customer Care Specialist is a highly proactive individual who is responsible for escalated customers' concerns. Customer experience is their number one priority. Acting as the customer's primary point of contact, they are the liaison between the customer and the company for problem resolution. This individual should be warm, professional, and responsive. They should foster an environment of collaboration and swift action.

DUTIES/RESPONSIBILITIES

  • Assist with overflow of welcome calls and general incoming/outbound calls in the main customer care queue
  • Partner with the local office to resolve escalated customer issues
  • Owning complex customer complaints and seeing them through to a timely, satisfactory resolution
  • Coordinate with the service department for post install issues to ensure a timely resolution
  • Assisting local teams, both production and sales to ensure customers' projects are progressed through the customer's journey, timely
  • Addresses customer needs via multiple channels (email, chat, and phone)
  • Maintain up to date knowledge of market specific information and timelines
  • Resolve customer concerns calmly, effectively and efficiently
  • Cross functional collaboration by communicating customer specific needs to internal teams to guarantee timely resolution
  • Other duties as assigned

HOURS

  • Monday- Friday (7:00am - 3:30pm)

The compensation for this position is $23.00 per hour, with opportunities for advancement within the company.

Requirements

  • Three years of customer service experience with highly escalated customers
  • Experience using multiple software applications at once to complete a task
  • Able to effectively relate and communicate with all levels of employees and clients.
  • Shows a passion for excellence and procuring an amazing customer experience
  • Must be dependable - must demonstrate thorough follow-up and responsiveness
  • Strong team player

Benefits

  • Medical, dental, vision, life insurance plans
  • Paid vacation and holidays
  • Paid Training
  • 401(k) with matching program
  • Advancement Opportunities

Apply