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Itsm Systems Analyst Jobs in Bothell, WA (NOW HIRING)

Sr. SRE Consultant

Seattle, WA ยท On-site

$64.75 - $86.25/hr

Experience in ITSM process including Incident, Problem, and Change management. * Experience in ... Knowledge of operating systems like Linux/Windows, including understanding of networking. (good to ...

L3 TechOps

Seattle, WA ยท On-site

$34.21 - $53.45/hr

... root cause analysis, driving permanent corrective actions, and improving overall platform ... Point of Sale (POS) systems and Retail Payment Systems Support and troubleshooting of peripherals ...

Maintaining and monitoring OEM, ITSM queue * Respond to alerts/tickets and Resolving them within ... Problem resolution/root cause analysis/post-mortems * Track application errors & communicate back ...

Maintaining and monitoring OEM, ITSM queue * Respond to alerts/tickets and Resolving them within ... Problem resolution/root cause analysis/post-mortems * Track application errors & communicate back ...

Maintaining and monitoring OEM, ITSM queue * Respond to alerts/tickets and Resolving them within ... Problem resolution/root cause analysis/post-mortems * Track application errors & communicate back ...

... ITSM queue - Respond to alerts/tickets and Resolving them within predefined SLAs - Performing ... Identify and address performance issues - Problem resolution/root cause analysis/post-mortems ...

EUC Engineer

WA ยท Remote

... system images, and related EUC platforms such as Intune, SCCM, Active Directory, and JAMF. The ... Update ITSM records upon successful image execution. Document all SOE configurations and build ...

Exadata DBA

Seattle, WA ยท On-site

... ITSM queue - Respond to alerts/tickets and Resolving them within predefined SLAs - Performing ... Identify and address performance issues - Problem resolution/root cause analysis/post-mortems ...

Sr. Product Manager

Seattle, WA ยท On-site

$144K - $190K/yr

... systems * Proficient in data analysis and defining performance/adoption metrics for a data product ... Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 ...

Helpdesk Technician Tier 3

Bellevue, WA ยท On-site

$32 - $46/hr

Analyze, diagnose, and resolve complex hardware, software, and application problems. * Perform root ... Collaborate with system administrators and network engineers to troubleshoot infrastructure-level ...

Mobility Production Support

Issaquah, WA ยท On-site

$48.50 - $63.25/hr

Drive blameless Root Cause Analysis (RCA) meetings post-incident and track prevention action items ... ITSM & Process Management: Proficiency with Jira, ServiceNow, Confluence, and ITIL practices ...

Showing results 41-60

Itsm Systems Analyst information

See Bothell, WA salary details

$46.4K

$99.8K

$157.6K

How much do itsm systems analyst jobs pay per year?

As of Sep 14, 2026, the average yearly pay for itsm systems analyst in Bothell, WA is $99,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $120,700.00 per year, depending on experience, location, and employer.

Sr. SRE Consultant

Seattle, WA โ€ข On-site

Cloud BC Labs
IT Servicesย โ€ขย 51 - 200 employees

$64.75 - $86.25/hr

Other

Re-posted 5 days ago


Job description

Role: Sr. SRE (Very Strong Technical SRE)

Location: Seattle, WA

WFO: Mandatory (3 days/week)

Short JD:

  1. Job Summary/Role Description (General Information)
  • As a Senior Site Reliability Engineer, you will play a critical role in supporting application developers and Operations personnel by providing expert guidance on Application and infrastructure best practices from a reliability perspective.
  • Your primary focus will be Observability, toil reduction through automation, and bringing in reliability with an emphasis on solving operations issues.
  • Must have at least 5+ years of SRE experience in large programs with a focus on toil reduction, implementation of full-stack observability, and reduction of MTTD and MTTR.
  • Must have a good understanding of Site Reliability Engineering (SRE) principles and practices.
  • Should be a strong team player and enjoy collaborating with different teams, as well as share knowledge and strive for continuous improvement self and team.
  1. Core Skills/Technical Requirements
  • Experience with scripting in Python, PowerShell, Bash, Shell, Perl (any one of these).
  • Strong experience on one or more Observability tools like Splunk, AppDynamics, Dynatrace, Datadog.
  • Experience in Observability Dashboard creation, Synthetic Monitoring, and Real User Monitoring (RUM).
  • Experience working on tools like Remedy, ServiceNow, Confluence, Jira.
  • Experience in ITSM process including Incident, Problem, and Change management.
  • Experience in setting up Service Map/ Distributed Traces in the Observability tool (good to have)
  • Knowledge of operating systems like Linux/Windows, including understanding of networking. (good to have)
  • Experience in software architecture, distributed systems, and development languages like Java or .Net. (good to have)
  1. Soft Skills/Other Requirements
  • Should possess strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication skills along with leadership skills.
  1. Key Responsibilities/Duties
  • Drive the reliability and performance of client's critical services.
  • Drive system reliability and stability through proactive monitoring and automation.
  • Implement observability frameworks and SRE best practices, including the setup of SLO/SLI.
  • Define error budget as per the SLO.
  • Drive a metrics-driven culture using data to measure overall system quality and reliability.
  • Provide primary operational support and engineering for client's critical services.
  • Manage and participate in on-call incidents.
  • Work with users/Ops team to understand issues, develop root cause analysis, and work with the development team for permanent fixes.
  • Working on setting up service maps / distributed traces to visualize the entire workflow and analyze the cause of problems/incidents.
  • Define, evangelize, and maintain SRE best practices.
  • Improve automation, including system's self-healing capability.

Cloud BC Labs Inc is a digital transformation organization aimed at creating seamless solutions for clients to effectively manage their business operations. The company specializes in Business and Management Consulting, AI/ML, Data Analytics & Visualization, Cloud Data Warehouse Migration, Snowflake Implementation, Informatica Implementation & Upgrade, Staffing Services and Data Management Solutions