... iTero Scanner users, including doctors and their staff). This dual role involves managing technical issues for the iTero family of products, software, and services while simultaneously handling ...
... iTero Scanner users, including doctors and their staff). This dual role involves managing technical issues for the iTero family of products, software, and services while simultaneously handling ...
Dental Assistant
$15.75 - $20.75/hr
Experience with Invisalign, implants, and the iTero scanner is required INDHRDA01
Dental Assistant
$15.75 - $20.75/hr
Experience with Invisalign, implants, and the iTero scanner is required INDHRDA01
Dental Assistant
Terrell, TX · On-site
$15.75 - $20.75/hr
Experience with Invisalign, implants, and the iTero scanner is required INDHRDA01
Dental Assistant
Terrell, TX · On-site
$15.75 - $20.75/hr
Experience with Invisalign, implants, and the iTero scanner is required INDHRDA01
Dental Assistant
Terrell, TX · On-site
$15.75 - $20.75/hr
Experience with Invisalign, implants, and the iTero scanner is required INDHRDA01 Employment Type: OTHER
Dental Assistant
Terrell, TX · On-site
$15.75 - $20.75/hr
Experience with Invisalign, implants, and the iTero scanner is required INDHRDA01 Employment Type: OTHER
Dentist
Austin, TX · On-site
Cutting-edge technology: dental laser, iTero scanner, and cone beam coming soon * Full-time with built-in flexibility * Supported by 2 hygienists and 3 experienced dental assistants (long-tenured ...
New
Dentist
Austin, TX · On-site
Cutting-edge technology: dental laser, iTero scanner, and cone beam coming soon * Full-time with built-in flexibility * Supported by 2 hygienists and 3 experienced dental assistants (long-tenured ...
New
Dentist
Pflugerville, TX · On-site
Cutting-edge technology: dental laser, iTero scanner, and cone beam coming soon * Full-time with built-in flexibility * Supported by 2 hygienists and 3 experienced dental assistants (long-tenured ...
Dentist
Pflugerville, TX · On-site
Cutting-edge technology: dental laser, iTero scanner, and cone beam coming soon * Full-time with built-in flexibility * Supported by 2 hygienists and 3 experienced dental assistants (long-tenured ...
Registered Dental Assistant
Southlake, TX · On-site
Experience with scheduling, treatment planning, the iTero scanner, and implants is a plus * Familiarity with Dentrix software is preferred INDHRDA03
Registered Dental Assistant
Southlake, TX · On-site
Experience with scheduling, treatment planning, the iTero scanner, and implants is a plus * Familiarity with Dentrix software is preferred INDHRDA03
Experience with scheduling, treatment planning, the iTero scanner, and implants is a plus * Familiarity with Dentrix software is preferred INDHRDA03
Experience with scheduling, treatment planning, the iTero scanner, and implants is a plus * Familiarity with Dentrix software is preferred INDHRDA03
Registered Dental Assistant
Southlake, TX · On-site
Experience with scheduling, treatment planning, the iTero scanner, and implants is a plus * Familiarity with Dentrix software is preferred INDHRDA03 Employment Type: OTHER
Registered Dental Assistant
Southlake, TX · On-site
Experience with scheduling, treatment planning, the iTero scanner, and implants is a plus * Familiarity with Dentrix software is preferred INDHRDA03 Employment Type: OTHER
Dentist
Marble Falls, TX · On-site
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Dentist
Marble Falls, TX · On-site
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Dentist
Lewisville, TX · On-site
We are equipped with a CBCT and iTero scanner. Why join? Opportunity to expand your skills while working in a long-standing family practice Potential for high earnings in a supportive environment ...
Quick apply
Dentist
Lewisville, TX · On-site
We are equipped with a CBCT and iTero scanner. Why join? Opportunity to expand your skills while working in a long-standing family practice Potential for high earnings in a supportive environment ...
Dentist
Marble Falls, TX · On-site
Modern technology including laser, iTero scanner and cone beam * Full-time, flexibility * 2 hygienists & 3 dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Dentist
Marble Falls, TX · On-site
Modern technology including laser, iTero scanner and cone beam * Full-time, flexibility * 2 hygienists & 3 dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Modern technology including laser, iTero scanner and cone beam * Full-Time, flexibility * 2 Hygienists & 3 Dental assistants with a tenured staff * 6 ops with opportunity for 7 * Multi doctor office
Registered Dental Assistant
$16 - $25/hr
Ability to operate a 3D scanner for advanced imaging techniques is a plus (we utilize the Itero scanner for Invisalign, and Cerec for same day crowns). * Knowledge of prosthodontics, endodontics, and ...
Quick apply
Registered Dental Assistant
$16 - $25/hr
Ability to operate a 3D scanner for advanced imaging techniques is a plus (we utilize the Itero scanner for Invisalign, and Cerec for same day crowns). * Knowledge of prosthodontics, endodontics, and ...
Experience using an iTero Scanner * Familiarity with Dentrix software * Spanish bilingual is a plus * Preferred certifications: Coronal Polishing, EFDA, and Nitrous Oxide (NO) If you're looking for a ...
Experience using an iTero Scanner * Familiarity with Dentrix software * Spanish bilingual is a plus * Preferred certifications: Coronal Polishing, EFDA, and Nitrous Oxide (NO) If you're looking for a ...
Experience using an iTero Scanner * Familiarity with Dentrix software * Spanish bilingual is a plus * Preferred certifications: Coronal Polishing, EFDA, and Nitrous Oxide (NO) If you're looking for a ...
Experience using an iTero Scanner * Familiarity with Dentrix software * Spanish bilingual is a plus * Preferred certifications: Coronal Polishing, EFDA, and Nitrous Oxide (NO) If you're looking for a ...
Registered Dental Assistant
Allen, TX · On-site
Experience using an iTero Scanner * Familiarity with Dentrix software * Spanish bilingual is a plus * Preferred certifications: Coronal Polishing, EFDA, and Nitrous Oxide (N₂O) If you're looking ...
Registered Dental Assistant
Allen, TX · On-site
Experience using an iTero Scanner * Familiarity with Dentrix software * Spanish bilingual is a plus * Preferred certifications: Coronal Polishing, EFDA, and Nitrous Oxide (N₂O) If you're looking ...
Dentist
Lockhart, TX · On-site
$250K - $300K/yr
Technology: iTero scanner, full implant setup * Clinical Team: 1.5 hygienists * Patient Base: Primarily adults within a family-practice setting * Payor Mix: PPO and FFS Responsibilities * Deliver ...
Dentist
Lockhart, TX · On-site
$250K - $300K/yr
Technology: iTero scanner, full implant setup * Clinical Team: 1.5 hygienists * Patient Base: Primarily adults within a family-practice setting * Payor Mix: PPO and FFS Responsibilities * Deliver ...
Itero Scanner information
See Texas salary details
$8.96 - $10.08
1% of jobs
$10.08 - $11.20
0% of jobs
$11.20 - $12.32
9% of jobs
$13.22 is the 25th percentile. Wages below this are outliers.
$12.32 - $13.44
19% of jobs
The median wage is $14.46 / hr.
$13.44 - $14.56
23% of jobs
$14.56 - $15.68
17% of jobs
$16.12 is the 75th percentile. Wages above this are outliers.
$15.68 - $16.80
15% of jobs
$16.80 - $17.92
6% of jobs
$17.92 - $19.04
5% of jobs
$19.04 - $20.16
2% of jobs
$20.16 - $21.28
2% of jobs
$8
$15
$21
How much do itero scanner jobs pay per hour?
What is an iTero scanner?
What are the key skills and qualifications needed to thrive as an iTero scanner operator, and why are they important?
What are some common challenges dental professionals face when learning to use the iTero scanner in clinical practice?

Full-time
Re-posted 20 days ago
Align Technology rating
8.4
Based on 6 frontline employees who took The Breakroom Quiz
Job description
The ideal candidate will troubleshoot and resolve technical and non-technical inquiries, ensure exceptional customer satisfaction, and support cross-functional initiatives. Responsibilities range from technical troubleshooting and issue escalation to managing customer queries, processing transactions, and documenting cases thoroughly.
Evaluate the nature of technical problems, determine appropriate solutions, and provide assistance to resolve issues.
Review spare part requests based on troubleshooting outcomes and adhere to service-level agreements (SLAs).
Escalate unresolved technical issues to higher support levels while maintaining updates and communication with stakeholders.
Monitor, respond to, update, and close technical tickets in Salesforce or other ticketing systems.
Identify trends in technical requests and issues, research solutions, and share knowledge with peers and management.
Document all technical interactions and outcomes in the company's database following defined parameters.
Work closely with dentists and specialists to review case details and ensure precision in restorative designs.
Communicate effectively to address challenges or adjustments for complex cases.
Support team members and foster a collaborative work environment.
Stay updated on new materials, techniques, and advancements in restorative technology.
Attend training sessions, workshops, and industry events to refine skills and knowledge.
Propose process improvements to enhance efficiency and output quality.
Assist with onboarding and training customers on iTero products and processes.
Collaborate with internal and external teams to support dentists, orthodontists, and other stakeholders.
Process and follow up on tasks assigned by supervisors, including complaint resolutions and reassigned cases.
Manage ticket workflows efficiently while adhering to operational metrics and NPS-driven quality programs.
Propose and implement process improvements to enhance customer service and satisfaction.
Adapt to evolving departmental and job responsibilities and provide support across different departments when needed.
The working hours for this role are 9:00 AM to 6:00 PM in align with local market time and flexibility to cross-supporting RoA countries when business is required. This is an on-site position requiring attendance at the office five days a week.
Basic understanding of networking concepts, server architecture, and antivirus software.
Experience with Salesforce, SAP, Call Management Systems such as Twilio or Cisco and ticket tracking systems like JIRA.
Intermediate proficiency in MS Word, Excel, PowerPoint, and CRM systems.
Excellent problem-solving, organizational, and prioritization skills.
Professional attitude with a focus on customer satisfaction and quality service.
Ability to work independently and adapt to a fast-paced, dynamic environment.
Strong teamwork and commitment to act as overflow cross-supporting other RoA countries when teams in need of extra coverage.
Ability to work in APAC shift including weekend coverage.
3-5 years of experience in customer service, technical support, or related fields.
Dental industry experience is an advantage.
Key Attributes
Exceptional attention to detail and organizational skills.
Ability to work without constant supervision and manage ambiguity.
Collaborative mindset with strong relationship-building skills.
Willingness to work outside of core business hours when needed (with WFH options available).
What Align Technology employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Align Technology
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
10,000+ Employees
Headquarters location
Tempe, AZ, US
Year founded
1997