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It Website Support Jobs (NOW HIRING)

... IT website and IT self-service knowledge base, to support clear communication and user self-support. • Coordinate and oversee IT-related events, ensuring effective planning, logistics ...

Customer Support Specialist I

$18.50 - $24.75/hr

The Customer Support Specialist I, Website Support provides technical assistance to clients using ... Say it straight * Win together * Own the outcome If these values sound like you and describe people ...

Deploy, configure, and maintain VPS hosting environments while supporting website performance ... It is our policy to consider for employment all individuals regardless of age, color, national ...

Web Developer

Scottsdale, AZ · On-site

$70K - $75K/yr

Deploy, configure, and maintain VPS hosting environments while supporting website performance ... It is our policy to consider for employment all individuals regardless of age, color, national ...

Website Specialist

Falls Church, VA · On-site

$100K - $100K/yr

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you ... supporting search engine optimization. The Website Specialist must be data-driven, creative, and ...

Bilingual-Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

External customer support ranges from general website support, assistance with password resets ... information in an IT call center environment. * 2+ years' experience performing as Helpdesk ...

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As of Sep 9, 2026, the average hourly pay for it website support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

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IT Support Specialist

Salem, VA • On-site

Roanoke College
Colleges, Universities, and Professional Schools • 201 - 500 employees

Full-time

This job post has expired today. Applications are no longer accepted.


Roanoke College rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

504th of 633 rated colleges and universities


Job description

Job Summary:
Roanoke College is a nationally ranked residential liberal arts college located in scenic Salem, Virginia. The IT Support Specialist will support the effective operation of IT services, oversee procurement activities, provide user support for the Microsoft 365 Environment, and maintain IT documentation and events.
Responsibilities:
• Administer and monitor IT procurement activities, including the processing, tracking, and reconciliation of technology-related purchases to ensure accuracy, timeliness, and compliance with institutional procedures.
• Provide secondary-level Help Desk support, assisting with issue resolution, service requests, and escalation support as needed to maintain service continuity and user satisfaction.
• Provide end-user support for the Microsoft O365 environment.
• Manage IT software contracts, including tracking terms, coordinating renewals, and supporting vendor relationships to ensure continuity of services and cost-effective licensing.
• Maintain accurate and up-to-date IT asset inventories, ensuring proper documentation, lifecycle tracking, and audit readiness.
• Maintain, update, and publish external-facing IT documentation, including content for the IT website and IT self-service knowledge base, to support clear communication and user self-support.
• Coordinate and oversee IT-related events, ensuring effective planning, logistics, communication, and execution in support of departmental and institutional initiatives.
• Coordinate, schedule, and support IT meetings, including securing meeting spaces and appropriate resources to ensure effective collaboration and communication.
• Adhere to and support compliance with data information security standards and all applicable college policies, procedures, and regulatory requirements.
• Perform other related duties as assigned in support of the operational and strategic objectives of the Information Technology office.
Qualifications:
Required:
• Minimum of Associate’s Degree required
• Minimum of 3 years of Business related experience
• Minimum of 2 years of IT related experience
• Effective communication with managers, coworkers and clients
• Provide excellent client service
• Reliable attendance
Preferred:
• Bachelor’s Degree
• Experience in higher Education
Company:
Roanoke College is a school in Salem. Founded in 1842, the company is headquartered in Salem, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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