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It Technical Support Manager Jobs in Michigan (NOW HIRING)

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Pay: $75000 - $80000 At Great Wolf, the IT Manager is responsible for providing technical support ... Technical support includes, but is not limited to workstation and printer installation and ...

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Pay: $75000 - $80000 At Great Wolf, the IT Manager is responsible for providing technical support ... Technical support includes, but is not limited to workstation and printer installation and ...

Per Scholas

IT Support Technical Instructor

Detroit, MI · On-site

... IT Support Technical Instructor (A+) Location: Detroit, Michigan Per Scholas seeks a dynamic, team ... Manage student behavior, monitor and enforce student class attendance, dress code, and other ...

US IT Solutions Inc

Technical Support

Lansing, MI · On-site

$38K - $47K/yr

Company Description US IT SOLUTIONS an ISO Certified organization based in CA. Our company is ... Technical Support 1 Short Description: NEW CONTRACT DURATION: ASAP - January 5, 2018. Maintains ...

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It Technical Support Manager information

What cities in Michigan are hiring for It Technical Support Manager jobs?

Cities in Michigan with the most It Technical Support Manager job openings:

Infographic showing various It Technical Support Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Technical Manager - Detroit, MI

Detroit, MI • On-site

Trilyon, Inc.
IT Services • 11 - 50 employees
Learn more about Trilyon, Inc.external

Contractor

Re-posted 26 days ago

Job description

For over 16 years, Trilyon, Inc. has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website https://trilyonservices.com/careers/
 
We are seeking a Technical Transition Manager – IT Support & Knowledge Transfer to join our team. This role will involve leading and coordinating IT technical support transitions, managing knowledge transfer activities, and ensuring operational readiness across technical teams. The ideal candidate will have experience in IT transition management, Azure cloud environments, vendor coordination, and enterprise application support and a passion for driving successful IT modernization initiatives and operational excellence.
Job Title: IT Technical Transition Manager
Location: Detroit, MI (Hybrid – Onsite 2 days/week)
Duration: 1 Year Contract with Possible Extension
Job Description
We are seeking an experienced IT Technical Transition and Knowledge Transfer Manager to support a large-scale IT modernization initiative. This role will oversee the planning and execution of technical support transition activities and ensure effective knowledge transfer from vendor teams to internal technical staff.
The ideal candidate will collaborate with cross-functional teams, technical leaders, and stakeholders to ensure a smooth transition to operational support while maintaining security, compliance, and operational readiness.
Key Responsibilities
  • Lead execution of the IT technical support transition plan and provide progress updates to leadership.
  • Act as the primary liaison between system integrators, internal IT teams, and business stakeholders.
  • Manage knowledge transfer processes, documentation standards, and vendor exit requirements.
  • Ensure operational readiness, security compliance, and disaster recovery preparedness.
  • Identify risks, manage issues, and provide mitigation strategies.
  • Coordinate project schedules, deliverables, and technical transition activities.
  • Facilitate communication across project managers, technical teams, and leadership.
  • Assign and track project tasks while resolving or escalating issues.
  • Review transition documentation and present findings to technical leadership.
  • Participate in Agile ceremonies including sprint planning, reviews, and stand-ups.
  • Collaborate with developers, SMEs, and stakeholders in an Agile environment.
Required Skills & Experience
  • 5+ years of IT experience with technical transition management or program management.
  • 3–5+ years in IT management, infrastructure/application operations, or technical program leadership.
  • Strong understanding of .NET application architectures.
  • Experience with Microsoft Azure (App Services, Azure SQL, Storage, Key Vault, Azure Monitor).
  • Familiarity with Azure DevOps, CI/CD pipelines, and operational monitoring tools.
  • Knowledge of ITIL-based service management processes (incident, problem, and change management).
  • Experience managing vendor transitions and knowledge transfer to internal IT teams.
  • Understanding of cloud migration or on-prem to cloud transitions.
  • Strong stakeholder communication, vendor management, and risk management skills.
  • Experience working in Agile environments and cross-functional technical teams.
Why Join Us?
  • Trilyon, Inc. offers a comprehensive benefits package.
  • Opportunities for growth and professional development.
  • Collaborative and inclusive company culture.
Equal Employment Opportunity (EEO) Statement
Trilyon, Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws.
Anjali Sharma (Technical Recruiter)
P: (469) 854-1508
E: anjali@trilyonservices.com