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It Technical Support Manager Jobs in California (NOW HIRING)

Padcomdcm

IT Technical Support I

Los Angeles, CA · On-site

$60 - $80/hr

Submit and manage service requests through ticketing systems such as Freshdesk and ServiceNow ... IT support experience Experience * Minimum 5 years of professional experience providing technical ...

Weaver

IT Technical Support I

Manhattan Beach, CA · On-site

$65K - $70K/yr

Position Profile Weaver is seeking an individual to fill the IT Technical Support I role in our growing internal IT department. This is an entry-level IT Service Desk position for assisting firm ...

Weaver

IT Technical Support I

Manhattan Beach, CA · On-site

$60 - $80/hr

Position Profile Weaver is seeking an individual to fill the IT Technical Support I role in our growing internal IT department.This is an entry-level IT Service Desk position for assisting firm ...

Weaver

IT Technical Support I

Woodland Hills, CA · On-site

$65K - $70K/yr

Position Profile Weaver is seeking an individual to fill the IT Technical Support I role in our growing internal IT department. This is an entry-level IT Service Desk position for assisting firm ...

Weaver

IT Technical Support I

Manhattan Beach, CA · On-site

$65K - $70K/yr

Position Profile Weaver is seeking an individual to fill the IT Technical Support I role in our growing internal IT department. This is an entry-level IT Service Desk position for assisting firm ...

DirectedLINK LLC

IT Technical Aid

Los Angeles, CA · On-site

$22 - $25/hr

The position provides technical assistance to internal users while supporting routine IT operations and desktop technologies. Position Summary The IT Technical Aid works under the supervision of ...

Balance Health

IT Support Manager

Concord, CA · On-site

$80K - $85K/yr

The IT Support Manager is responsible for leading the IT Support team and delivering exceptional ... Serve as the primary escalation point for complex technical issues. * Review ticket quality and ...

Infoyogi LLC

IT Support Engineer

San Jose, CA · On-site

Role: IT Technical Support-Level1 Location: San Jose, CA Contract & Onsite THE ROLE: Our team is ... Management Information Systems, Business Technology Management, or Information Technology is ...

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It Technical Support Manager information

What cities in California are hiring for It Technical Support Manager jobs?

Cities in California with the most It Technical Support Manager job openings:

IT Technical Support I

Los Angeles, CA • On-site

Padcomdcm
See more jobs at Padcomdcmexternal

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Key responsibilities

  • Respond to help desk requests and support inquiries.

  • Troubleshoot and resolve hardware, software, and system-related issues following established procedures.

  • Coordinate employee onboarding and offboarding activities, including account setup and equipment deployment.

Job description

PADCOM is deeply invested in our employees; we look at our team as a family.

IT Technical Support IAbout the Role

PADCOM Design & Construction Management Services is seeking an IT Technical Support I to provide helpdesk and technical support services for the Airport Development Group at Los Angeles International Airport.

This role is responsible for troubleshooting hardware, software, and network-related issues, supporting onboarding and offboarding activities, and ensuring timely resolution of IT incidents. The position works closely with staff across multiple airport locations to maintain reliable technology services and support day-to-day business operations.

Key Responsibilities
  • Respond to incoming help desk requests and support inquiries.
  • Troubleshoot and resolve hardware, software, and system-related issues following established procedures.
  • Analyze, document, and track production outages and IT incidents.
  • Assess severity and impact of incidents and escalate issues when appropriate.
  • Communicate technical issues and resolutions clearly with team members and end users.
  • Submit and manage service requests through ticketing systems such as Freshdesk and ServiceNow.
  • Coordinate employee onboarding and offboarding activities, including account setup and equipment deployment.
  • Perform hardware and software installations, upgrades, and configurations.
  • Support staff relocations and technology deployments throughout airport facilities.
  • Provide IT support for department-sponsored events and special activities.
  • Deliver computer orientation sessions for new employees.
  • Train new team members on departmental processes and procedures.
  • Maintain accurate documentation of support activities and resolutions.
  • Perform additional duties as assigned.
Minimum QualificationsEducation
  • Bachelor’s degree in Computer Science, Information Technology, or related field preferred
    OR
  • Minimum 5 years of equivalent professional IT support experience
Experience
  • Minimum 5 years of professional experience providing technical support and troubleshooting services
  • Experience supporting hardware, software, and network environments
  • Experience managing onboarding and offboarding processes preferred
Skills & KnowledgeHardware & Infrastructure
  • PC hardware troubleshooting and repair
  • Hardware upgrades, replacements, and configuration management
  • LAN/WAN troubleshooting and network connectivity support
  • Wireless networking and VPN troubleshooting
  • Network switch, router, and cabling support
Software & Systems
  • Windows 10 and Windows 11 administration and support
  • Microsoft Office 365 deployment, troubleshooting, and user support
  • Microsoft Word, Excel, PowerPoint, Outlook, OneDrive, and Teams
  • IT ticketing and service management systems
Professional Skills
  • Strong problem-solving and analytical abilities
  • Excellent verbal and written communication skills
  • Ability to explain technical issues to non-technical users
  • Strong organizational and time-management skills
  • Ability to manage multiple priorities simultaneously
  • Self-starter with a results-oriented mindset
  • Strong customer service and teamwork skills
Preferred Qualifications
  • Relevant technical certifications such as CompTIA A+, Network+, Microsoft certifications, or similar credentials
  • Experience supporting enterprise IT environments
  • Experience with data migration, coordination, or conversion projects
  • Familiarity with airport, transportation, or public-sector environments
Work Conditions & Requirements
  • Onsite position at LAX (not remote)
  • Must be able to travel between airport locations to provide technical support
  • Must be able to lift up to 40 pounds
  • May be required to work various shifts based on operational needs
  • Must be able to work in a dynamic, fast-paced environment
Salary & Benefits
  • Salary Range: Competitive, commensurate with experience and qualifications
  • Schedule: Full-Time
  • Benefits: Medical, dental, vision, retirement contributions, and professional development opportunities
How to Apply

Submit the following through the PADCOM careers portal:

  • Resume highlighting technical support and IT experience
  • Relevant certifications or training documentation (if applicable)
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