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It Tech Support Helpdesk Jobs in Georgia (NOW HIRING)

IT Support

Alpharetta, GA · On-site

$20 - $24/hr

Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 ... Internal personas are also users of this digital platform in helping to enhance and execute against ...

... help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ® ... The IT Support Specialist provides efficient, employee‑facing IT support across Geotab offices ...

... help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ® ... The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ...

... self-help" guides. * Coordinate local office technology operations, monitor onsite IT infrastr ... Support regional incident coordination, maintenance notifications, and participate in scheduled ...

Manage help desk requests from initial intake through resolution, providing timely and effective ... hands‑on IT support or IT service desk experience * Ability to independently manage a full ...

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled on-site requests. Qualified candidates must have the ability to ...

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Job Title: IT Support Analyst Employment Type: Full-Time, Long-Term Role Location: On-site ... and helping our customers stay ahead in a rapidly evolving digital landscape. Join us on this ...

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

The IT Support Engineer delivers advanced technical support across a global enterprise environment ... help desk/service desk environment * Experience working with vendors and SLA-based support models ...

The IT Support Engineer delivers advanced technical support across a global enterprise environment ... help desk/service desk environment * Experience working with vendors and SLA-based support models ...

The IT Support Engineer delivers advanced technical support across a global enterprise environment ... help desk/service desk environment. * Experience working with vendors and SLA-based support models ...

This individual should have a high level of initiative and will assume responsibility for helpdesk ... Support information technology initiatives that link directly with our overall strategic business ...

Showing results 21-40

It Tech Support Helpdesk information

What cities in Georgia are hiring for It Tech Support Helpdesk jobs?

Cities in Georgia with the most It Tech Support Helpdesk job openings:

Infographic showing various It Tech Support Helpdesk job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Engineer

Alpharetta, GA • On-site

Other

Posted 9 days ago


Job description

Overview

We are a growing organization expanding our internal IT capabilities and seeking an IT Support Engineer who thrives in a communicative, collaborative, and fast‑moving environment. In this role, you will manage a wide range of technical responsibilities, support daily IT operations, and work closely with our Managed Service Provider (MSP) to ensure smooth and reliable service delivery. This position offers significant opportunities for growth and advancement as our internal systems and infrastructure continue to evolve.

Core Responsibilities
  • Manage help desk requests from initial intake through resolution, providing timely and effective support
  • Evaluate and resolve technical issues independently while coordinating with the MSP for lower‑priority tasks or specialized support
  • Support Microsoft 365 administration including:
    • User provisioning and license assignments
    • Exchange Online configuration and troubleshooting
    • SharePoint and OneDrive access governance, permissions, and site structure
    • Microsoft Teams configuration, policies, and basic call flow management
    • Microsoft 365 security settings including MFA, conditional access, and device compliance
  • Troubleshoot and assist with networking components such as switches, wireless systems, VPNs, DNS/DHCP, and routing basics
  • Provision, configure, and monitor virtual machines and assist with environment improvements when needed
  • Utilize Microsoft Copilot tools to streamline tasks, enhance documentation, support troubleshooting workflows, and improve service desk efficiency
  • Maintain accurate and organized documentation for systems, procedures, and support workflows
  • Collaborate with internal teams and MSP partners to ensure clear communication, expectations, and follow-through
  • Assist with IT projects such as migrations, upgrades, deployments, and broader infrastructure enhancements
  • Monitor endpoints, system updates, compliance states, and overall IT health
  • Identify recurring issues and make recommendations to improve user experience and system stability
Required Qualifications
  • 2–3 years of hands‑on IT support or IT service desk experience
  • Ability to independently manage a full support workload with minimal guidance
  • Strong working knowledge of Microsoft 365 and Azure AD administration
  • Practical experience with networking fundamentals (TCP/IP, DNS, DHCP, routing, switching, Wi‑Fi)
  • Familiarity with virtualization concepts and VM operations
  • Experience interacting with or coordinating work through an MSP or outsourced IT provider
  • Strong communication skills and user‑focused support approach
  • Ability to prioritize tasks effectively and follow issues through to resolution
Preferred Qualifications
  • Experience contributing to IT projects or operational improvements
  • Exposure to cloud platforms such as Azure or AWS
  • Familiarity with Microsoft Copilot or similar AI‑assist tools
  • Certifications such as CompTIA Network+, Security+, or Microsoft Fundamentals (preferred but not required)
Soft Skills
  • Strong communication and collaboration abilities
  • Reliable and self‑directed work style
  • Process improvement mindset
  • Ability to adapt to a growing and evolving company environment
What We Offer
  • Clear opportunities for career growth and advancement
  • A supportive environment that values open communication and teamwork
  • The ability to shape and influence internal IT processes as the company expands
  • Exposure to a wide range of technologies and hands‑on project involvement
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