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It Systems Support Analyst Jobs in Texas (NOW HIRING)

Gfoat

IT Systems Analyst

Weatherford, TX · On-site

$60 - $80/hr

Reviews the performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. * Develops business case justifications and cost/benefit analysis for IT spending ...

The City of Belton

IT Systems Analyst

Belton, TX · On-site

The IT Systems Analyst also monitors, installs, supports, and troubleshoots all hardware/software for all City staff. SUPERVISION RECEIVES direct supervision from the Director of Information ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

... IT Support Analyst is responsible for providing hands-on technical support to employees across the ... This role serves as a key point of contact for troubleshooting, user support, system access ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

The Loan Store, Inc. is seeking an IT Support Analyst to provide hands-on technical support to ... and system access issues. • Serve as the primary point of contact for IT support requests and ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

This position also supports various systems implementations and configuration as necessary. The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to make ...

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

This position also supports various systems implementations and configuration as necessary. The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to make ...

PBK

IT Support Analyst I

Houston, TX · On-site

Offboard employees and workstations, adhering to established PBK offboarding policy. * IT Analyst ... Document all employee interactions and support requests in the ticketing system. * Communicate ...

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All JobsIt Systems Support Analyst JobsIt Systems Support Analyst Jobs in Texas

It Systems Support Analyst information

What is the difference between It Systems Support Analyst vs Network Support Technician?

AspectIt Systems Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network rooms
Primary FocusSupporting and maintaining IT systems and softwareInstalling, troubleshooting, and maintaining network hardware and connectivity
Common UsageIT departments, tech support teamsNetwork teams, infrastructure support

The main difference is that It Systems Support Analysts focus on supporting overall IT systems, including hardware, software, and user issues, while Network Support Technicians specialize in network hardware and connectivity. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on their focus areas.

How much does an IT Systems Support Analyst earn?

The average salary for an IT Systems Support Analyst typically ranges from $50,000 to $75,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries.

What does an IT Systems Support Analyst do?

An IT Systems Support Analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, configure, and maintain computer systems, often using tools like ticketing systems and remote support software, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure within an organization.

What cities in Texas are hiring for It Systems Support Analyst jobs?

Cities in Texas with the most It Systems Support Analyst job openings:

Infographic showing various It Systems Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Systems Support Analyst

Texas City, TX • On-site

Cognizant Technology Solutions
See more jobs at Cognizant Technology Solutionsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Provide technical support for desktops, laptops, mobile devices, peripherals, and collaboration tools.

  • Support and troubleshoot hardware, software, network, and operating system issues to ensure smooth IT operations.

  • Deploy, configure, maintain, and support endpoint devices, including device imaging, software installations, upgrades, and patch management.

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants

Job description

Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
The IT Support Analyst is responsible for providing technical support and ensuring the smooth operation of IT services across the organization and its specific location. The role involves troubleshooting hardware, software, network, and OS issues while delivering exceptional customer service to end users. The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices, collaboration platforms, and local IT infrastructure. The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements.
About Cognizant's CIS Practice:
Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
What you'll do in the role
End User Support
  • Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals.
  • Diagnoses and resolve hardware, software, operating system, and application issues.
  • Support Windows operating systems and standard enterprise applications.
  • Assist users with Microsoft 365 products, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
  • Provide support for audio/video conferencing solutions and collaboration tools.
  • Incident & Service Request Management

Endpoint Management
  • Deploy, configure, and maintain desktops, laptops, and mobile devices.
  • Support device imaging, software installations, upgrades, and patch management.
  • Utilize endpoint management tools such as SCCM, Intune, and remote support utilities.
  • Track IT assets and maintain accurate inventory records.
  • Provide hands-and-feet support for infrastructure, network, server, and security teams.
  • Assist with network connectivity troubleshooting.
  • Support datacenter equipment, racks, cabling, and local infrastructure activities.
  • Coordinate with vendors and third-party support providers.
  • Develop and maintain technical documentation, knowledge articles, and support procedures.

What you'll need to succeed:
  • Windows 10/11 Administration
  • Active Directory & Group Policy
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Hardware & Software Troubleshooting
  • IT Service Management (ITIL)
  • Network Fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Remote Support Tools
  • Customer Support & Incident Management
  • Printer and Peripheral Support

Qualifications
  • Preferred Bachelor's Degree in Information Technology, Computer Science,
  • 3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.
  • Ability to work effectively under pressure.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Team-oriented with strong stakeholder management capabilities

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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