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It Systems Support Analyst Jobs in Minnesota (NOW HIRING)

Job#: 3038867 IT Systems Analyst Location: Rochester, Minnesota (Remote) Role Overview This ... The role involves providing analysis and support for installed systems, as well as system ...

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

The IT Support Analyst delivers onsite and remote technical support, ensures timely resolution of ... Participate in IT projects such as system upgrades, hardware refreshes, office moves, equipment ...

Position Summary The IT Systems Manager will be responsible for leading a team of technicians which may include developers, analysts, help desk operators, in the support of technology needs and ...

Elk River, United States | Posted on 09/08/2026 The IT Systems Manager will be responsible for ... analysts, help desk operators, in the support of technology needs and strategic goals. Manages the ...

IT Systems Engineer

Brewster, MN · On-site

$95K - $100K/yr

Other duties may be assigned. • Supports New Vision Co-op's stated Vision, Mission, and Business ... Language Skills Ability to read, analyze, and interpret general business periodicals, professional ...

IT Systems Engineer

Brewster, MN · On-site

$95K - $100K/yr

Supports New Vision Co-op's stated Vision, Mission, and Business Values. Projects a positive ... Language Skills Ability to read, analyze, and interpret general business periodicals, professional ...

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It Systems Support Analyst information

What is the difference between It Systems Support Analyst vs Network Support Technician?

AspectIt Systems Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network rooms
Primary FocusSupporting and maintaining IT systems and softwareInstalling, troubleshooting, and maintaining network hardware and connectivity
Common UsageIT departments, tech support teamsNetwork teams, infrastructure support

The main difference is that It Systems Support Analysts focus on supporting overall IT systems, including hardware, software, and user issues, while Network Support Technicians specialize in network hardware and connectivity. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on their focus areas.

How much does an IT Systems Support Analyst earn?

The average salary for an IT Systems Support Analyst typically ranges from $50,000 to $75,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries.

What does an IT Systems Support Analyst do?

An IT Systems Support Analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, configure, and maintain computer systems, often using tools like ticketing systems and remote support software, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure within an organization.

What cities in Minnesota are hiring for It Systems Support Analyst jobs?

Cities in Minnesota with the most It Systems Support Analyst job openings:

Infographic showing various It Systems Support Analyst job openings in Minnesota as of September 2026, with employment types broken down into 78% Full Time, and 22% Temporary. Highlights an 80% In-person, and 20% Remote job distribution.

IT Systems Support Specialist

Saint Louis Park, MN • On-site

Japs-Olson Company
Printing and Printing Services • 501 - 1,000 employees

$24 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago


Job description

About the Company:
At Japs-Olson (JO), we believe a career should be more than a job, it should be an opportunity to create a lasting impression. As a trusted leader in direct mail and commercial printing for over a century, JO is proud to be an employer of choice in the Twin Cities, empowering our team to solve problems creatively within a culture of collaboration and growth.
Whether you're a recent graduate eager to launch your career, seeking meaningful work that aligns with your values, or a seasoned professional ready to share your expertise, JO is a place where your contributions can make a difference. We offer competitive benefits, career advancement opportunities, and a commitment to work-life balance, all within a supportive environment where everyone is empowered to grow and succeed.
Join JO, where progress is celebrated, people are uplifted, and your ideas can make a difference every day.
Position Summary:
Join our dynamic IT team as a Systems Support Specialist, the frontline resource for internal hardware and software support across a 24/7 operation. In this role, you'll provide first-level technical assistance, log and escalate issues, and ensure timely resolution. You'll also manage device imaging and deployment, maintain documentation, and support end-user training. This is a hands-on opportunity to collaborate with engineers and programmers, contribute to process improvements, and help drive technology forward in a fast-paced environment.
Primary Job Responsibilities:
  • Initial hardware and software support contact for 24x7 operation.
  • Ensure all calls are logged, properly escalated, and issues resolved.
  • Document and maintain hardware and software configurations.
  • Create and maintain support documentation.
  • Perform new employee training on pc, phone system, and basic policies and procedures.
  • Imaging and deployment of desktops and laptops to end users.
  • Support of end user hardware, software, and printer issues.
  • Follow management system procedures and Standard Work instructions.
  • Follow document control procedures (if applicable).
  • Participate in the Corrective Action System (CAR System) to help improve processes and products.
  • Participate in a regular on call rotation.
  • Work with peers, engineers, and programmers to identify/resolve issues, deploy new technology.

Qualifications:
  • Experience
    • 1 - 2 years in a desktop support/helpdesk role.
    • Experience working in a compliance driven environment.
    • Windows Server experience
    • Windows XP, 7, 8.1, 10, and 11 desktop experience
    • Experience with change control
    • Experience supporting Android and iOS devices
    • Apple product support a plus
    • A+, Network +, MCP a plus
  • Physical Requirements
    • Ability to lift 50 lbs.
    • Bending, stooping, crawling, and reaching. May require ladder, stepstool, or scissor lift use.
    • Repetitive (keyboard and mouse) motion
    • Open office environment
    • Regular weekend/evening/holiday work may be required

Position Information:
  • Pay Range: $24-$28
  • Status: Full-Time, Hourly
  • Shift: 1st Shift, 6am-2pm preferred

Benefits:
  • Affordable medical insurance plans
  • Vision and dental insurance
  • Health Savings Account (HSA) with company contributions
  • 401(k) savings plan with company contributions
  • Additional voluntary benefits
  • Paid holidays and floating holidays
  • Paid parental leave
  • Company sponsored life insurance
  • Short and long-term disability

JO is an equal employment opportunity employer. All employees and applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
The pay range listed reflects typical compensation based on market data, generally between the 25th and 75th percentile for similar roles. Where you land within that range depends on your experience, skills, and qualifications. Our recruiters will keep you in the loop throughout the process, so you know where you stand. We're committed to fair and open conversations every step of the way.