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It Systems Support Analyst Jobs in Georgia (NOW HIRING)

Robert Half

IT Support Analyst

Norcross, GA · On-site

$28.50 - $33/hr

We are looking for an IT Support Analyst to provide dependable technical support for site personnel ... similar systems, ensuring issues are tracked, prioritized, and resolved in a timely manner.

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Job Title: IT Support Analyst Employment Type: Full-Time, Long-Term Role Location: On-site - Atlanta, GA Time Zone: U.S. Eastern Time (ET) Industry: Technology Consulting / Digital Services Work ...

Robert Half

IT Support Analyst

Brunswick, GA · On-site

We are looking for an experienced IT Support Analyst to join a collaborative technology team in ... The role combines day-to-day user support with broader technical ownership, including system ...

NEOGOV

IT Service and Support Analyst

Gainesville, GA · On-site

The Analyst will support the IT department by collecting, analyzing, and reporting data, overseeing key departmental processes, and administering IT systems and tools. Responsibilities : • Oversees ...

Aerocenters

IT SYSTEMS ADMINISTRATOR

Atlanta, GA · On-site

$80 - $100/hr

We are seeking an experienced IT Systems Administrator to provide technical support, maintain, and secure on‑premises infrastructure, and support Microsoft cloud services. The ideal candidate will ...

DHD Consulting

IT Systems Sr. Engineer

Ellabell, GA · On-site

The position will support critical manufacturing systems including MES, MCS, RMS, EMS, FDC, and QMS ... Manage incident response, root cause analysis, and corrective actions * Lead application change ...

Aero Centers

IT SYSTEMS ADMINISTRATOR

Atlanta, GA · On-site

$65K - $95K/yr

We are seeking an experienced IT Systems Administrator to provide technical support, maintain, and secure on‑premises infrastructure, and support Microsoft cloud services. The ideal candidate will ...

Geotab

IT Support Specialist

Atlanta, GA

Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...

HLBMA LLC

IT Systems Sr. Engineer

Ellabell, GA · On-site

Develop and manage IT project plans, ensuring delivery within scope, timeline, and budget * Suppo ... Drive incident management processes, including root cause analysis and long-term corrective actions

Geotab

IT Support Specialist

Atlanta, GA · On-site

Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. * Perform advanced, systematic remote and onsite troubleshooting ...

Geotab Inc.

IT Support Specialist

Atlanta, GA · On-site

$60 - $80/hr

Act as the escalation point for the IT Support Analyst tier, unblocking complex desktop, application, and operating system issues. Perform advanced, systematic remote and onsite troubleshooting ...

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It Systems Support Analyst information

What is the difference between It Systems Support Analyst vs Network Support Technician?

AspectIt Systems Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network rooms
Primary FocusSupporting and maintaining IT systems and softwareInstalling, troubleshooting, and maintaining network hardware and connectivity
Common UsageIT departments, tech support teamsNetwork teams, infrastructure support

The main difference is that It Systems Support Analysts focus on supporting overall IT systems, including hardware, software, and user issues, while Network Support Technicians specialize in network hardware and connectivity. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on their focus areas.

How much does an IT Systems Support Analyst earn?

The average salary for an IT Systems Support Analyst typically ranges from $50,000 to $75,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries.

What does an IT Systems Support Analyst do?

An IT Systems Support Analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, configure, and maintain computer systems, often using tools like ticketing systems and remote support software, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure within an organization.

What cities in Georgia are hiring for It Systems Support Analyst jobs?

Cities in Georgia with the most It Systems Support Analyst job openings:

    Infographic showing various It Systems Support Analyst job openings in Georgia as of September 2026, with employment types broken down into 78% Full Time, and 22% Temporary. Highlights an 80% In-person, and 20% Remote job distribution.

    IT Systems Support Analyst

    Atlanta, GA • On-site

    Cognizant Technology Solutions
    See more jobs at Cognizant Technology Solutionsexternal

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 15 days ago

    Key responsibilities

    • Provide technical support for hardware, software, network, and OS issues to end users.

    • Support and maintain end user computing devices, Microsoft 365 services, and collaboration tools.

    • Deploy, configure, and maintain desktops, laptops, mobile devices, and support related infrastructure activities.

    Cognizant rating

    7.0

    Company rating: 7.0 out of 10

    Based on 87 frontline employees who took The Breakroom Quiz

    59th of 72 rated business consultants

    Job description

    Location: Atlanta, GA
    Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
    The IT Systems Support Analyst is responsible for providing technical support and ensuring the smooth operation of IT services across the organization and its specific location. The role involves troubleshooting hardware, software, network, and OS issues while delivering exceptional customer service to end users. The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices, collaboration platforms, and local IT infrastructure. The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements.
    About Cognizant's CIS Practice:
    Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
    What you'll do in the role
    End User Support
    • Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals.
    • Diagnoses and resolve hardware, software, operating system, and application issues.
    • Support Windows operating systems and standard enterprise applications.
    • Assist users with Microsoft 365 products, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
    • Provide support for audio/video conferencing solutions and collaboration tools.
    • Incident & Service Request Management

    Endpoint Management
    • Deploy, configure, and maintain desktops, laptops, and mobile devices.
    • Support device imaging, software installations, upgrades, and patch management.
    • Utilize endpoint management tools such as SCCM, Intune, and remote support utilities.
    • Track IT assets and maintain accurate inventory records.
    • Provide hands-and-feet support for infrastructure, network, server, and security teams.
    • Assist with network connectivity troubleshooting.
    • Support datacenter equipment, racks, cabling, and local infrastructure activities.
    • Coordinate with vendors and third-party support providers.
    • Develop and maintain technical documentation, knowledge articles, and support procedures.

    What you'll need to succeed:
    • 3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC
    • Strong analytical and problem-solving skills.
    • Ability to prioritize multiple tasks in a fast-paced environment.
    • Team-oriented with strong stakeholder management capabilities
    • Active Directory & Group Policy
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
    • Hardware & Software Troubleshooting
    • IT Service Management (ITIL)
    • Network Fundamentals (TCP/IP, DNS, DHCP, VPN)
    • Customer Support & Incident Management
    • Printer and Peripheral Support
    • Preferred Bachelor's Degree in Information Technology, Computer Science,

    Cognizant offers the following benefits for this position, as below:
    • Medical/Dental/Vision/Life Insurance
    • Paid holidays plus Paid Time Off
    • 401(k) plan and contributions
    • Long-term/Short-term Disability
    • Paid Parental Leave
    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
    About Cognizant:
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
    Additional employment information
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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