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It System Support Jobs in Ohio (NOW HIRING)

WLS Companies

IT Support Specialist

Highland Heights, OH · On-site

$60K - $80K/yr

We're looking for a hands-on IT Support Specialist to keep our systems, network, and end users running smoothly across our facilities. We're seeking an IT Support Specialist to provide on-site ...

New

FACT Werbeagentur GmbH

Integration und technischer Service für Systeme von Kyocera und Zebra Technologies. * Service ... Idealerweise bringst du Praxiserfahrung im Einsatz und in der Betreuung mobiler Industrie‑IT (MDE ...

CSafe Global Group

IT Support Analyst

Monroe, OH · On-site

Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...

CSafe Global

IT Support Analyst

Monroe, OH · On-site

Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... system,and uses a knowledge base tool along with their expertise to resolve issues in a timely ...

The Centers

IT Systems Administrator

Cleveland, OH · On-site

$75K - $92K/yr

IT Systems Administrator About The Centers At The Centers, technology is the backbone of everything ... system configurations, analyze performance, and maintain clear records that support continuity ...

The Centers

IT Systems Administrator

Cleveland, OH · On-site

If you\'re a hands-on IT professional who thrives on variety, enjoys solving complex problems, and ... system configurations, analyze performance, and maintain clear records that support continuity ...

Recutify Inc.

IT Systems Administrator

Lancaster, OH · On-site

This role is responsible for ensuring system reliability, security, and performance while supporting day-to-day IT operations. The ideal candidate will have 3-5+ years of IT systems administration ...

Benesch

IT Sr. Systems Engineer

Cleveland, OH · Hybrid

The IT Systems Engineer analyzes and recommends technology resources to support the firm's needs, and collaborates closely with the Sr. Core Infrastructure Services Manager to plan and deploy hybrid ...

Benesch

IT Sr. Systems Engineer

Columbus, OH · Hybrid

The IT Systems Engineer analyzes and recommends technology resources to support the firm's needs, and collaborates closely with the Sr. Core Infrastructure Services Manager to plan and deploy hybrid ...

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Showing results 21-40

All JobsIt System Support JobsIt System Support Jobs in Ohio

It System Support information

What is the difference between It System Support vs Network Technician?

AspectIt System SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, RemoteData Centers, On-site Network Installations
Industry UsageIT Support, Help Desk roles across various industriesNetworking, Telecommunications, IT Infrastructure
Job FocusSupporting hardware/software, troubleshooting user issuesConfiguring, maintaining, and repairing network hardware and infrastructure

It System Support and Network Technician roles often overlap but differ mainly in focus. It System Support handles a broad range of hardware and software issues, providing user support, while Network Technicians specialize in network infrastructure. Both roles require certifications like CompTIA A+ for It System Support and Cisco CCNA for Network Technicians, and they are essential in IT environments. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What's the job of an IT system support?

An IT system support professional is responsible for maintaining and troubleshooting computer systems, networks, and hardware to ensure smooth operation. They often assist users with technical issues, install software, and may hold certifications like CompTIA A+ or Network+ to perform their duties effectively.

Which IT System Support job is the highest paid?

Senior IT System Support roles, such as Systems Engineer or IT Support Manager, tend to be the highest paid within the support field, often requiring advanced certifications like CompTIA or Cisco and several years of experience. These positions typically offer higher salaries due to increased responsibilities and technical expertise.

What cities in Ohio are hiring for It System Support jobs?

Cities in Ohio with the most It System Support job openings:

Infographic showing various It System Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

IT Support Specialist

Highland Heights, OH • On-site

WLS Companies
See more jobs at WLS Companiesexternal

$60K - $80K/yr

Full-time

Posted 3 days ago

New

Job description

Description:

 About WLS Stamping 

WLS Stamping is a metal stamping and fabrication company operating multiple manufacturing plants. We're looking for a hands-on IT Support Specialist to keep our systems, network, and end users running smoothly across our facilities.


We're seeking an IT Support Specialist to provide on-site technology support across multiple plant locations. This role is the front line for help desk requests, physical IT setup, and network/system troubleshooting — you'll be the person people call when a workstation won't boot, a printer won't connect, or a plant's network drops. You'll split your time between locations (travel between sites required), working independently to keep each plant's IT running with minimal downtime.

Requirements:

Help Desk & End User Support

• Serve as the primary point of contact for IT support requests across assigned plant locations; troubleshoot hardware, software, printing, and connectivity issues

• Respond to and resolve help desk tickets in a timely manner, prioritizing based on urgency and production impact

• Provide support to office staff, production supervisors, and plant floor personnel

• Provide basic training to end users on standard software tools and IT best practices


Physical IT Set up & Hardware

• Set up, image, and deploy desktops, laptops, tablets, handheld scanners, and mobile devices for new hires and equipment refreshes

• Install and configure printers, monitors, docking stations, and other peripherals

• Run and terminate network cabling, and install/configure network switches, wireless access points, and related hardware as needed

• Maintain an accurate inventory of IT assets across all supported plants


  Network & System Support

• Troubleshoot network connectivity issues (wired and wireless) across plant locations

• Monitor network and system performance; escalate and resolve outages affecting production or office operations

• Administer user accounts, permissions, and access (Active Directory / Microsoft 365 or equivalent)

• Support business applications used across plants, including ERP/MRP systems for production scheduling, inventory, and quality

• Assist with coordinating connectivity for shop-floor systems (production equipment networking, data collection terminals) in partnership with engineering/maintenance teams

• Apply security patches and updates; follow IT security policies and procedures across all sites


Qualifications:   

• 3–5 years of experience in IT support, help desk, or a similar technical support role preferred. 

• Working knowledge of Windows desktop environments, Active Directory, and Microsoft 365

• Experience troubleshooting network fundamentals (switches, routers, Wi-Fi, VPN, basic TCP/IP)

• Comfortable performing physical setup work: running cable, mounting equipment, deploying hardware

• Valid driver's license and willingness to travel regularly between plant locations

• Strong troubleshooting skills and ability to prioritize across multiple sites and competing requests

• Ability to work independently with minimal on-site supervision

• Good communication skills, with the ability to explain technical issues clearly to non-technical staff

• Experience in a manufacturing, metal fabrication, or industrial environment

• Experience supporting ERP/MRP systems

• Familiarity with shop-floor/OT networking considerations



  Work Environment & Physical Requirements

• Regular travel between multiple plant locations Highland Heights ( home location), and Cleveland. 

• Time split between office environments and active production floor areas

• Must be comfortable wearing required PPE when on the production floor

• Ability to lift and carry IT equipment (up to 40 lbs) and perform physical setup tasks (cabling, mounting, moving equipment)

• Exposure to machinery noise and industrial environments while on plant floors