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It System Administrator Analyst Jobs in Rochester, NY

Position Summary The IT Analyst provides technical support and system analysis to ensure the effective operation of Syntec Optics' information technology systems. This role focuses on troubleshooting ...

Hover is looking for a service-minded IT Administrator for our New York, NY office who takes pride ... systems, networking, and desk technologies * Proven analytical and creative problem-solving ...

Description ESSENTIAL FUNCTIONS - Leads analysis of use case requirements, designs solutions, and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Description ESSENTIAL FUNCTIONS - Leads analysis of use case requirements, designs solutions, and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Troubleshoot operating system, network, software, and application issues. * Actively manage ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...

Troubleshoot operating system, network, software, and application issues. * Actively manage ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...

Troubleshoot operating system, network, software, and application issues. * Actively manage ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...

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It System Administrator Analyst information

See Rochester, NY salary details

$26

$35

$43

How much do it system administrator analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for it system administrator analyst in Rochester, NY is $35.65, according to ZipRecruiter salary data. Most workers in this role earn between $33.46 and $37.26 per hour, depending on experience, location, and employer.

IT Analyst

Rochester, NY โ€ข On-site

Syntec Optics
Plastics Product Manufacturingย โ€ขย 201 - 500 employees

Full-time

Posted 25 days ago


Job description

Position Summary

The IT Analyst provides technical support and system analysis to ensure the effective operation of Syntec Optics’ information technology systems. This role focuses on troubleshooting, system maintenance, user support, and assisting with IT projects that support manufacturing, quality, and business operations. The IT Analyst serves as a key point of contact for employees requiring technical assistance and contributes to system reliability and continuous improvement.

Key Responsibilities

Technical Support

•    Provide day-to-day IT support for hardware, software, and network issues.

•    Troubleshoot and resolve user issues related to desktops, laptops, printers, and applications.

•    Support manufacturing floor systems and office environments.

Systems & Application Support

•    Assist in maintaining ERP, MES, QMS, and other business systems.

•    Perform system monitoring, routine maintenance, and updates.

•    Support data integrity, backups, and basic cybersecurity measures.

Documentation & Procedures

•    Maintain IT documentation, procedures, and system configurations.

•    Assist with onboarding and offboarding of employees, including system access and equipment setup.

Project Support

•    Assist the IT Director with system implementations, upgrades, and process improvements.

•    Participate in testing, training, and deploying new IT solutions.

Security & Compliance

•    Follow IT security policies and report potential security risks.

•    Assist with access control management and compliance-related tasks.

Qualifications

•    Associate’s or Bachelor’s degree in Information Technology or related field (or equivalent experience).

•    2–5 years of IT support or systems experience.

•    Strong troubleshooting and customer service skills.

•    Basic understanding of networking, operating systems, and cybersecurity principles.

•    Experience in a manufacturing or industrial environment.

•    Familiarity with ERP or business systems.

•    Experience supporting Windows-based environments.