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It Support Jobs in Riverside, IL (NOW HIRING)

The IT Support Intern will assist with documenting printers and maintaining inventory of devices and supplies. Key responsibilities include imaging computers for G+D users receiving new equipment ...

Job Summary The IT Support Specialist I provides first-line technical support across the organization, assisting end users and administrative staff with hardware, software, and system issues. This ...

The IT Support Intern will assist with documenting printers and maintaining inventory of devices and supplies. Key responsibilities include imaging computers for G+D users receiving new equipment ...

We are seeking a Senior IT Support Technician to provide hands-on, on-site and remote IT support for our Chicago-area offices. This role is ideal for a seasoned technician with strong end-user ...

We are seeking a Senior IT Support Technician to provide hands-on, on-site and remote IT support for our Chicago-area offices. This role is ideal for a seasoned technician with strong end-user ...

Provide direct IT support to production and warehouse teams, including tablet and scanner troubleshooting on the manufacturing line * Troubleshoot specialized production software and coordinate with ...

Role Purpose The End User & Infrastructure Support Engineer will be responsible for providing technical support to end users, maintaining IT infrastructure, ensuring system availability, and ...

New

IT Support Technician

Lemont, IL · On-site

$21.75 - $29.75/hr

Responsible for the fulfillment of IT service catalog requests from customers. Required Knowledge, Skills, and Abilities * 2 or more years of experience working in a technical support role provide ...

What We're Seeking We are seeking an IT Support Analyst to provide frontline technical support to employees across manufacturing, distribution, and corporate environments. This role focuses on ...

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is ...

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is ...

About The Opportunity This Sr IT Support Engineer position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is ...

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It Support information

See Riverside, IL salary details

$11

$18

$26

How much do it support jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for it support in Riverside, IL is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.53 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

What cities near Riverside, IL are hiring for It Support jobs? Cities near Riverside, IL with the most It Support job openings:
Infographic showing various It Support job openings in Riverside, IL as of June 2026, with employment types broken down into 57% Full Time, 39% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,881 per year, or $18.7 per hour.

IT Support Intern

Giesecke+Devrient

Lemont, IL • On-site

$20/hr

Other

Posted 29 days ago


Job description

Job Summary:


The IT Support Intern will assist with documenting printers and maintaining inventory of devices and supplies. Key responsibilities include imaging computers for G+D users receiving new equipment, securely wiping decommissioned computers for removal, and updating asset inventory records. The intern will support the IT team in managing technology assets and ensuring accurate documentation, gaining valuable experience in IT operations and asset management.

Duties & Responsibilities:

 

  • Printer inventory - Device documentation - Supplies inventory
  • Image Computers for G+D users who are receiving new equipment.
  • Learn how to use Imaging software
  • Configure Windows computers for existing users replacements.
  • Package and ship equipment for those working remotely
  • Install and configure it for those in local site
  • Update Asset inventory
  • Decomissioned equipment documentation - Data removal.

 

Requirements Qualifications and Skills:

 Working towards a Bachelors degree in:  

  • Information Systems

 

 Specific systems/tools/software nice to haves

  • Windows Operating system, Outlook, Teams.

Highly desired skills (that are not must haves)

  • Knowledge of Active Directory

 

Soft Skills:

  • Communications
  • Organization
  • Documentation

 

Plan for first 30-60-90 days:

 

First 30 Days

First 30 days will be used for Printer Inventory. Documentation and Inventory  

Setup an supplies inventory

 

Second 30 days

Imaging of computers for deployments or backups

 

Third 30 days

Removal of data of decommissioned computers - wipe out of disks,

Document the removal of data

The pay  for this position is $20.00 per hour. This position is considered temporary and is not eligible for company provided benefits. 

$$ Giesecke+Devrient ePayments America, Inc. endeavors to make https://www.gi-de.com/en/careers/jobs accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or hr-us@gi-de.com. 

Giesecke+Devrient ePayments America, Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

 $$  $$ $$ $$  $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=26870&career_ns=job_application