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It Support Jobs in Port Richey, FL (NOW HIRING)

MHD Communications

IT Support Technician

Tampa, FL

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

E Logic

IT Support Lead

Tampa, FL · On-site

$19.50 - $26.75/hr

Position Overview E-Logic, Inc. is seeking a highly motivated IT Support Lead to provide comprehensive information technology support services for the Military & Family Readiness Center (M&FRC) at ...

ProTek IT Solutions

Be Seen First

Mid-Level IT Support Technician

Clearwater, FL · On-site

$60K - $80K/yr

IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small--to medium-sized businesses throughout the US. Some on-site client visits are occasionally ...

Layer 8 Solutions

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IT Support Technician

Wesley Chapel, FL · On-site

$18 - $20/hr

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at our Wesley Chapel ...

Layer 8 Solutions

Be Seen First

IT Support Technician

Tampa, FL · On-site

$20 - $25/hr

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at our Tampa Location. Job ...

D and H Distributing Co

Intern- IT Support

Clearwater, FL · On-site

$13.75 - $18.50/hr

Intern- IT Support Analyst This is an onsite role that is based in Clearwater, FL. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today ...

New

Socket.dev

IT Support Specialist II

Tampa, FL · On-site

Troubleshoot, research, document and communicate with the Infrastructure group issues beyond the scope of knowledge or expertise of the IT Support Specialist II that affect user uptime and ...

New

Courser

IT Support Services I - Quick Fix

Tampa, FL · On-site

The IT Support Engineer will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills ...

New

Apex Systems

IT Technical Support

Tampa, FL · On-site

$19.50 - $26.75/hr

Job#: 3049644 IT Technical Support Location: Tampa, FL (On-site) Role Overview We are seeking an IT Technical Support professional to provide on-site technical assistance across multiple campus ...

Star Mountain Capital

IT Analyst

Tampa, FL · On-site

This role will provide hands-on IT support across the organization while also helping improve internal systems, technology processes, and business applications. The ideal candidate is technically ...

New

CONMED

IT Business Support Specialist

Largo, FL

The IT Business Support Specialist will provide technical leadership, support, and resolve problems of a comprehensive and complex nature. This role serves as a strategic liaison between the IT ...

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All JobsIt Support JobsIt Support Jobs in Port Richey, FL

It Support information

See Port Richey, FL salary details

$10

$16

$23

How much do it support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it support in Port Richey, FL is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.12 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs

What cities near Port Richey, FL are hiring for It Support jobs?

Cities near Port Richey, FL with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,284 per year, or $16.5 per hour.

IT Support Technician

Tampa, FL

MHD Communications
Telecommunications • 11 - 50 employees
Learn more about MHD Communicationsexternal

$55K - $65K/yr

Full-time

Posted 11 days ago

Key responsibilities

  • Create and resolve or escalate problem tickets related to hardware and software issues.

  • Troubleshoot and resolve desktop application, workstation, and equipment problems in a timely manner.

  • Maintain communication with clients, document work, and follow procedures for system changes.

Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.