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It Support Jobs in Clover, SC (NOW HIRING)

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte, NC(Onsite) Duration: 12+ Months Contract The Executive Leadership and Headquarters IT Support ...

Stoa Group

IT Support Coordinator

Charlotte, NC · On-site

We are seeking an IT Support Coordinator to provide day-to-day technical support to employees across the Stoa Group. This position will work closely with the IT Operations Team Lead and serve as a ...

eclipse

IT Support Specialist

Rock Hill, SC · On-site

Job Title: IT Support Specialist Location: Rockhill, SC | On-site Job Type: Full-time Get to Know Us: Eclipse Automation delivers cutting-edge custom automated manufacturing solutions across multiple ...

New

Kids for the Future

IT Support Desk

Charlotte, NC · On-site

$24/hr

Serve as the first point of contact for IT support requests through phone, and ticketing systems * Troubleshoot and resolve hardware, software, printer, mobile device, and basic network issues

Childress Klein

IT Support Analyst

Charlotte, NC · On-site

The IT Support Analyst is responsible for supporting end-user technology, including desktops, laptops, mobile devices, VoIP/Teams Phone devices, printers, conference room technology, operating ...

VBest Software Inc

IT Support Technician

Charlotte, NC

$21 - $28.75/hr

Experience with IT account management, security roles, or user administration strongly preferred. * High attention to detail and accuracy in data entry. * Ability to follow quick reference guides and ...

Truist

IT Support Analyst

Charlotte, NC · On-site

Follows established technology standards, policies, and procedures. * Supports daily activities ... Knowledge in information systems networks. Preferred Qualifications * Associate degree or ...

Truist

IT Support Analyst

Charlotte, NC · On-site

Follows established technology standards, policies, and procedures. * Supports daily activities ... Knowledge in information systems networks. Preferred Qualifications * Associate degree or ...

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All JobsIt Support JobsIt Support Jobs in Clover, SC

It Support information

See Clover, SC salary details

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How much do it support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it support in Clover, SC is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.55 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
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What are the most commonly searched types of It Support jobs in Clover, SC?

The most popular types of It Support jobs in Clover, SC are:

What cities near Clover, SC are hiring for It Support jobs?

Cities near Clover, SC with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Clover, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $33,175 per year, or $15.9 per hour.

IT Support

Charlotte, NC • On-site

Spiceorb
IT Services • 51 - 200 employees
Learn more about Spiceorbexternal

Other

Re-posted 9 days ago

Job description

Hello,

SpiceOrb is looking for an IT Support n Charlotte, NC

Role: IT Support

Location: Charlotte, NC(Onsite)
Duration: 12+ Months Contract

Job Description
The Executive Leadership and Headquarters IT Support Specialist provides
dedicated, high-touch IT support to Brightspeed's C-suite, executive leadership
team, and employees based at the company's headquarters.
This role delivers a white-glove support experience across a broad range of
technology needs, ensuring issues are resolved quickly, thoroughly, and with
minimal disruption. Success requires a strong combination of technical
expertise, sound judgment, discretion, communication skills, empathy, and
patience.
The specialist will also partner closely with the Microsoft 365, Endpoint, and
Service Desk teams to support, manage, and improve Brightspeed's IT
environment.
Key Responsibilities
Provide dedicated IT support to the executive leadership team and
headquarters employees.
Deliver white-glove service by resolving technical issues promptly,
professionally, and completely.
Troubleshoot hardware, software, mobile device, connectivity,
collaboration, and access-related issues.
Create documentation and provide hands-on training for new systems,
tools, and features.
Support the rollout of new hardware and software, incorporating feedback
from executive users.
Partner with the Service Desk to create and maintain knowledge base
articles.
Identify recurring hardware and software issues and advise IT leadership
on trends, risks, and improvement opportunities.
Partner with the Microsoft 365 team to support the administration and
maintenance of SharePoint, Active Directory, Exchange, Microsoft Teams,
and related services, with the team providing technical guidance and
escalation support as needed.
Serve as an advanced escalation point for complex Service Desk issues at
approximately Tier 2.5 support.
Collaborate with the Endpoint team to support Windows, macOS, Android,
and iOS devices, while relying on the team for platform expertise, advanced
troubleshooting, and support with upgrades and device management.
Provide recommendations and user feedback related to device standards,
upgrades, and technology improvements.
Coordinate with internal IT teams and vendors to ensure executive issues
receive appropriate priority and follow-through.
Required Qualifications
Strong interpersonal skills, with demonstrated empathy, patience,
professionalism, and discretion.
Ability to remain calm and resourceful while resolving high-priority issues
under pressure.
Advanced web research skills and the ability to quickly identify reliable
technical solutions.
Exceptional verbal and written communication skills.
Strong knowledge of Windows 10 and 11, macOS, iOS, and Android.
Solid understanding of PC, Mac, and mobile device hardware.
Working knowledge of Microsoft 365 applications and services.
Familiarity with remote support and management tools such as
BeyondTrust Remote Support, formerly Bomgar, and Client vPro.
Demonstrated critical-thinking, troubleshooting, and problem-solving
skills.
Ability to manage multiple priorities while maintaining a high standard of
service.
Preferred Qualifications
Microsoft 365 administration experience.
Previous experience in a help desk, technical support, hospitality,
restaurant, or retail environment.
Experience creating reports and dashboards in ServiceNow.

Apply