1

It Support Operations Assistant Jobs in Florida (NOW HIRING)

This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to ...

This role is responsible for leading the Desktop Support team and overseeing the day-to-day operations of campus endpoint computing services. The Manager of IT Support is a hands-on leadership ...

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking ... * Provide technology support at other organizational campuses as needed and assist the Director ...

New

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

... operational continuity at your location. About your future team At Quadra, we put people first so ... Project Participation (15%) * Assist in the rollout of new hardware, software, and support tools.

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

... operational continuity at your location. About your future team At Quadra, we put people first so ... Project Participation (15%) * Assist in the rollout of new hardware, software, and support tools.

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

... operational continuity at your location. About your future team At Quadra, we put people first so ... Project Participation (15%) * Assist in the rollout of new hardware, software, and support tools.

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT ... problems, assist frontline technicians, and ensure seamless IT operations for our clients. • ...

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT ... problems, assist frontline technicians, and ensure seamless IT operations for our clients. ✔ ...

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients. Responsibilities : • Provide IT support relating to issues with ...

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

... day operations. You'll also play a key role in supporting our Microsoft Dynamics 365 Sales CRM ... standards • Assist with basic onboarding/offboarding tasks including provisioning and ...

IT Support Technician

Naples, FL

$20 - $27.50/hr

... operations. The ideal candidate enjoys solving technical problems, working directly with users, and ... Maintain IT asset inventory and assist with hardware lifecycle management. * Follow IT security ...

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

... operations. The ideal candidate enjoys solving technical problems, working directly with users, and ... Maintain IT asset inventory and assist with hardware lifecycle management. * Follow IT security ...

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...

next page

Showing results 1-20

It Support Operations Assistant information

What cities in Florida are hiring for It Support Operations Assistant jobs?

Cities in Florida with the most It Support Operations Assistant job openings:

Manager of IT Support

Daytona Beach, FL

Vets Hired
Recruiting and Staffing Services • 51 - 200 employees

Full-time

Re-posted 17 days ago


Job description

Job Summary

The Manager of IT Support leads the desktop support team and oversees daily IT support operations to ensure reliable technology services across the organization. This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to improve technology solutions and operational efficiency.

Duties and Responsibilities
  • Lead and supervise the Desktop Support team.
  • Provide coaching, mentoring, and performance management for IT support staff.
  • Manage daily IT support operations and prioritize service requests.
  • Oversee the lifecycle management of desktops, laptops, and endpoint devices.
  • Ensure endpoint devices meet security, configuration, and compliance standards.
  • Maintain accurate hardware inventory and coordinate equipment refresh cycles.
  • Develop and improve IT support processes and service delivery standards.
  • Monitor ticketing systems and ensure timely incident resolution.
  • Serve as the escalation point for complex technical issues.
  • Collaborate with faculty, staff, and departments to identify technology needs.
  • Recommend and implement IT solutions that support business objectives.
  • Coordinate IT projects and technical initiatives.
  • Manage vendor relationships, hardware procurement, and support services.
  • Participate in strategic planning for campus technology services.
  • Support continuous improvement of IT operations and customer satisfaction.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (management experience may substitute for education).
  • 3–5 years of experience in IT support, desktop services, or enterprise technical support.
  • Previous experience leading and managing technical support teams.
  • Experience supporting Windows, Mac, and Linux operating systems.
  • Experience with Active Directory and enterprise endpoint management tools.
  • Knowledge of Microsoft Endpoint Configuration Manager (SCCM/MECM), Microsoft Intune, Addigy, or similar platforms.
  • Strong troubleshooting and technical problem-solving skills.
  • Experience managing IT projects and service improvement initiatives.
  • Excellent leadership, communication, organizational, and customer service skills.