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It Support Operations Assistant Jobs in Florida (NOW HIRING)

This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to ...

This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to ...

... IT support operations. Key Responsibilities * Act as the primary escalation point for complex, high-impact, or recurring technical issues. * Perform root cause analysis and implement long-term ...

... IT support operations. Key Responsibilities * Act as the primary escalation point for complex, high-impact, or recurring technical issues. * Perform root cause analysis and implement long-term ...

... IT support operations. * Act as the primary escalation point for complex, high-impact, or recurring technical issues. * Perform root cause analysis and implement long-term solutions to prevent ...

Key Responsibilities The selected professional will support day-to-day M&FRC operations, including ... * Assist transitioning Service members and other authorized customers with class scheduling ...

New

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking ... * Provide technology support at other organizational campuses as needed and assist the Director ...

IT Support Specialist

Tampa, FL · On-site

$55K - $58K/yr

Key Responsibilities The selected professional will support day-to-day M&FRC operations, including ... * Assist transitioning Service members and other authorized customers with class scheduling ...

New

Be Seen First

Overview We're looking for a motivated Level 1 IT Support Technician to provide first-line technical support to employees and assist with the day-to-day operation of the company's IT environment.

This role acts as the operational bridge between frontline support staff and senior management, and ... This dedicated resource is intended solely to assist job seekers with disabilities whose disability ...

New

Intern- IT Support

Clearwater, FL · On-site

$13.75 - $18.50/hr

Intern- IT Support Analyst This is an onsite role that is based in Clearwater, FL. D&H is growing ... Install, deploy, troubleshoot, repair, and replace IT equipment used in daily operations * Assist ...

IT Support Specialist

Melbourne, FL · On-site

$72K - $90K/yr

Support office technology including scanners, printers, and workstations * Assist with onboarding, offboarding, and intern program IT support * Collaborate with the IT team on broader infrastructure ...

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT ... problems, assist frontline technicians, and ensure seamless IT operations for our clients. ✔ ...

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT ... problems, assist frontline technicians, and ensure seamless IT operations for our clients.

IT Support Lead

Tampa, FL · On-site

$21.25 - $29/hr

Ensure commercial laptops are operational, maintained, and available for use; perform software ... * Assist staff with AF Network laptops within the capacity allowed by network security access ...

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

... day operations. You'll also play a key role in supporting our Microsoft Dynamics 365 Sales CRM ... standards • Assist with basic onboarding/offboarding tasks including provisioning and ...

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The ... Strong knowledge of implementing and effectively developing helpdesk and IT operations best ...

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It Support Operations Assistant information

What cities in Florida are hiring for It Support Operations Assistant jobs?

Cities in Florida with the most It Support Operations Assistant job openings:

Manager of IT Support

Daytona Beach, FL • On-site

Vets Hired
Recruiting and Staffing Services • 51 - 200 employees

Other

Re-posted 8 days ago


Job description

Job Summary

The Manager of IT Support leads the desktop support team and oversees daily IT support operations to ensure reliable technology services across the organization. This role manages endpoint lifecycle operations, technical support processes, IT service delivery, and team performance while maintaining high service standards and collaborating with stakeholders to improve technology solutions and operational efficiency.

Duties and Responsibilities
  • Lead and supervise the Desktop Support team.
  • Provide coaching, mentoring, and performance management for IT support staff.
  • Manage daily IT support operations and prioritize service requests.
  • Oversee the lifecycle management of desktops, laptops, and endpoint devices.
  • Ensure endpoint devices meet security, configuration, and compliance standards.
  • Maintain accurate hardware inventory and coordinate equipment refresh cycles.
  • Develop and improve IT support processes and service delivery standards.
  • Monitor ticketing systems and ensure timely incident resolution.
  • Serve as the escalation point for complex technical issues.
  • Collaborate with faculty, staff, and departments to identify technology needs.
  • Recommend and implement IT solutions that support business objectives.
  • Coordinate IT projects and technical initiatives.
  • Manage vendor relationships, hardware procurement, and support services.
  • Participate in strategic planning for campus technology services.
  • Support continuous improvement of IT operations and customer satisfaction.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (management experience may substitute for education).
  • 3–5 years of experience in IT support, desktop services, or enterprise technical support.
  • Previous experience leading and managing technical support teams.
  • Experience supporting Windows, Mac, and Linux operating systems.
  • Experience with Active Directory and enterprise endpoint management tools.
  • Knowledge of Microsoft Endpoint Configuration Manager (SCCM/MECM), Microsoft Intune, Addigy, or similar platforms.
  • Strong troubleshooting and technical problem-solving skills.
  • Experience managing IT projects and service improvement initiatives.
  • Excellent leadership, communication, organizational, and customer service skills.
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