It Software Technician Jobs in Riverside, CA (NOW HIRING)

The City of Claremont is seeking a highly motivated, service-oriented, technically skilled Information Technology Administrator to join our team. Under the direction of the Information Technology Officer, this position plays a critical role in ensuring the optimal performance, security, reliability, and availability of the City's technology environment.

As a fiscally sound organization with a recently adopted balanced two-year budget, the City offers employees the opportunity to build their careers in a stable and well-managed municipal environment. We believe our employees are our greatest asset. We foster a workplace where innovation, collaboration, and public service come together to make a meaningful difference.

If you would like to:

• Be part of an organization that values creativity and innovation and looks for new ways to improve services.
• Work in a diverse and dynamic technology environment where your expertise will be valued and your ideas can make a difference.
• Collaborate with talented professionals across departments, as well as technology partners and vendors.
• Serve the community while enjoying the opportunity to build a rewarding career in local government.

Under the direction of the Information Technology Officer, the Information Technology Administrator is responsible for the optimal operation, security, and reliability of servers, storage, cloud, and software systems across a diverse, multi-location, multi-platform environment.

The Information Technology Administrator will provide expert-level technical system administration for physical and virtual servers; support enterprise hardware, software, data management, telecommunications, and network infrastructure; strengthen cybersecurity, network resilience, and disaster recovery capabilities; oversee external contractors, consultants, and vendors to ensure project requirements and timelines are met; manage multiple technology projects while maintaining day-to-day operational excellence; develop clear, comprehensive technical documentation and reports.

Some exciting projects include:

• Cyber Resilience: Implementing and supporting network policies designed to improve cybersecurity and organizational resilience.
• Emergency Operations Center Network Refresh
• City-Wide Telephony Upgrade
• Hybrid to Cloud-Native Identity and Device Management

The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:30 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required.

The ideal candidate will:

• Bring broad IT expertise and strong technical skills to support City operations.
• Work independently while contributing effectively to a collaborative, team-oriented environment.
• Manage competing priorities, projects, and deadlines with organization and accountability.
• Build trusted relationships with City staff, elected officials, and appointed bodies.
• Deliver professional, responsive, solutions-focused IT service.
• Champion innovation and continuous improvement in technology, systems, and services.
• Stay adaptable and organized while responding to evolving technology needs and challenges.

Experience:
Five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment.

Or

Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties.

Or

Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above.
Education: Bachelor’s Degree from an accredited college or university in computer science, information systems management, or a closely related field.

License or Certificate: A valid California driver’s license and good driving record are required.

Highly desirable: Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User.