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It Site Lead Jobs (NOW HIRING)

International SOS

IT Site Lead

San Antonio, TX · On-site

The IT Site Lead is responsible for delivering high-quality onsite IT support with a focus on end-user computing, incident resolution, and executive support. This role ensures quick diagnosis and ...

International SOS

IT Site Lead

San Antonio, TX · On-site

The IT Site Lead is responsible for delivering high-quality onsite IT support with a focus on end-user computing, incident resolution, and executive support. This role ensures quick diagnosis and ...

Hadrian Automation

Manager, IT Site Lead

Cherokee, AL · On-site

$84K - $104K/yr

We're looking for an IT Site Lead to own day-to-day IT operations at F4 and serve as the face of IT for the entire site. This is a hands-on role with real ownership: you'll manage endpoints, support ...

Hadrian Automation, Inc

Manager, IT Site Lead

Cherokee, AL · On-site

$84K - $104K/yr

We're looking for an IT Site Lead to own day-to-day IT operations at F4 and serve as the face of IT for the entire site. This is a hands-on role with real ownership: you'll manage endpoints, support ...

DivIHN Integration Inc

R&D IT Site Lead

Plymouth, MN · On-site

Lead the R&D IT operations and serve as the SPOC for all IT-related requirements for the site. Manage a team of FTEs and Partners to ensure the smooth operation of our IT infrastructure and systems.

Addison Group

IT Site Support

Midland, TX · Remote

$65K - $85K/yr

IT Site Support Technician Location: Midland, TX Salary Range $65,000-$85,000 Position Overview We are seeking an IT Site Support Technician to provide hands-on and remote technical support for a ...

JS Consulting

IT Site Services Manager

Cameron, LA · On-site

$85K - $105K/yr

Job Title- IT Site Services Manager Project Location - Onsite in Cameron, LA Duration- Full time Role: Oversee IT site support personnel and support troubleshooting devices/systems utilized by the ...

Noblesoft Technologies

IT Site Support

Princeton, NJ · On-site

$22.50 - $31/hr

Job Title: IT Site Support Location: Princeton, NJ Job Summary: The Field Support Technician will primarily support users in an office environment, handling IT issues, asset inventory, imaging and ...

Titleist

IT Site Administrator

Carlsbad, CA · On-site

$76K - $99K/yr

## IT Site AdministratorApplylocations: Carlsbad, California, United States of Americatime type: Full timeposted on: Posted Yesterdayjob requisition id: Req#101560**Where Performance Meets Purpose*

Steris Corporation

Manager, IT Site

Eden Prairie, MN · On-site

$96K - $118K/yr

What You'll Do As A Manager, IT Site. * Manage the I.T department responsible for development ... At least 6 years of leadership experience as a supervisor/technical lead managing projects and key ...

Tenneco

IT Site Support

Frankfort, IN · On-site

$20.25 - $27.75/hr

IT SITE SUPPORT ABOUT TENNECO At Tenneco, we don't follow industry standards; we set them, and we don't settle for being best-in-class because we hustle to be better than best-in-class. Whether it ...

Ramp

IT Site Specialist

San Francisco, CA · On-site

$145K - $200K/yr

About the Role We're looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office! This is a temporary full-time on-site role that blends hands-on, in-person site ...

Triwill Group

IT Site Specialist

San Francisco, CA · On-site

ABOUT THE ROLE We're looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office! This is a full-time on-site role that blends hands-on, in-person site support ...

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All JobsIt Site Lead Jobs

It Site Lead information

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How much do it site lead jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it site lead in the United States is $28.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $35.82 per hour, depending on experience, location, and employer.

What is an IT Site Lead?

An IT Site Lead is a professional responsible for overseeing and managing all IT operations at a specific location or site within an organization. They act as the primary point of contact for IT-related issues, coordinate local IT support teams, and ensure that technology systems run smoothly and securely. IT Site Leads often collaborate with corporate IT departments to implement company-wide policies, manage hardware and software assets, and support end-users with technical needs. Their role is crucial for maintaining business continuity, resolving technical problems, and aligning the site's IT infrastructure with organizational goals.

What are the main challenges an IT Site Lead might encounter when managing technology infrastructure across multiple departments?

An IT Site Lead often faces the challenge of balancing diverse technology needs and priorities across various departments, each with its own workflows and requirements. Coordinating upgrades, maintaining security standards, and troubleshooting issues require strong organizational and communication skills, as well as the ability to manage competing demands effectively. Additionally, the role involves facilitating collaboration between technical teams and non-technical staff, ensuring that solutions are both efficient and user-friendly. Staying current with evolving technologies and aligning them with business goals also presents an ongoing challenge.

What are the key skills and qualifications needed to thrive as an IT Site Lead, and why are they important?

To thrive as an IT Site Lead, you need a strong background in IT infrastructure, project management, troubleshooting, and leadership, often supported by a degree in computer science or a related field. Familiarity with systems such as Active Directory, network management tools, and certifications like ITIL or CompTIA are typically required. Excellent communication, problem-solving, and team management skills help you coordinate IT operations and support end users effectively. These skills ensure the smooth functioning of site technology, minimize downtime, and foster a productive work environment.

What is the difference between It Site Lead vs Network Administrator?

AspectIt Site LeadNetwork Administrator
CredentialsIT certifications, leadership experienceNetworking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentOn-site management, overseeing IT teams and infrastructureNetwork setup, maintenance, troubleshooting in various environments
Employer & Industry UsageCorporate, enterprise, large organizationsIT firms, corporate, government agencies
Common Search/ComparisonYesNo

The It Site Lead typically manages on-site IT teams and infrastructure, requiring leadership skills and broad IT knowledge. In contrast, a Network Administrator focuses on configuring and maintaining network systems. While both roles require networking certifications, the It Site Lead has a broader scope including team management and strategic planning, making it more suitable for those seeking leadership roles in IT environments.

What are popular job titles related to It Site Lead jobs?

For It Site Lead jobs, the most frequently searched job titles are:

It Site Lead jobs near you
Infographic showing various It Site Lead job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $60,062 per year, or $28.9 per hour.

IT Site Lead

San Antonio, TX • On-site

International SOS
See more jobs at International SOSexternal

Full-time

Posted 17 days ago

Key responsibilities

  • Deliver high-quality onsite IT support, including troubleshooting and resolving issues with end-user devices, software, and peripherals.

  • Manage IT asset lifecycle processes, oversee hardware deployment, and coordinate onsite IT tasks such as hardware imaging, phone provisioning, and user education.

  • Provide support for datacenter tasks such as cabling, hardware installations, and vendor access coordination under the guidance of IT Shared Services.

Job description

Essential Job Duties and Responsibilities:
At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we're looking for talented individuals to join our team and make a difference.
The IT Site Lead is responsible for delivering high-quality onsite IT support with a focus on end-user computing, incident resolution, and executive support. This role ensures quick diagnosis and resolution of PC, phone, software, and peripheral issues while maintaining exceptional service delivery to all employees, including Executive Leadership.
In addition to supporting end-user devices, the IT Site Lead will manage IT asset lifecycle processes, oversee new hire and termination IT workflows, and coordinate onsite IT tasks such as hardware imaging, phone provisioning, and user education. This role also assists with basic datacenter tasks (cabling, rack and stack, hardware installations) under the guidance of IT Shared Services and regional teams.
This position requires strong customer service skills, an organized approach to ticket management, and the ability to balance multiple priorities. Occasional off-hours and weekend support may be required for critical incidents, maintenance, and executive needs.
End-User & Executive IT Support
  • Prioritize, track, and act on end-user support issues, ensuring timely resolution and status updates.
  • Provide expert troubleshooting for Windows/macOS PCs, mobile devices, Microsoft 365, remote access, Citrix, and enterprise applications.
  • Deliver concierge-level IT support for Executive Leadership, ensuring priority resolution.
  • Ensure seamless executive meetings and contact center operations by setting up and troubleshooting AV equipment, presentations, and remote collaboration tools.
  • Manage ticket queues, ensuring SLAs are met and escalating complex issues appropriately.
  • Document resolutions and update the internal knowledge base and user-facing IT guides.
  • Monitor trends in IT issues and propose process improvements to reduce repeat incidents.

Hardware Deployment & IT Asset Management
  • Image, configure, and deploy new laptops, desktops, and peripherals.
  • Oversee IT asset inventory, ensuring accurate tracking from deployment to decommissioning.
  • Manage hardware refresh cycles, ensuring users receive updated equipment in a timely manner.
  • Provision, maintain, and troubleshoot phones (desk phones, softphones, mobile devices).
  • Manage IT support for new hires and terminations, ensuring smooth onboarding and decommissioning.

Collaboration & Process Improvement
  • Work closely with Managers and ITSS to ensure site IT needs are met.
  • Partner with HR and Facilities teams for smooth employee onboarding/offboarding IT processes.
  • Train employees on IT best practices, self-service resources, and common troubleshooting steps.
  • Act as the local IT representative, gathering feedback to improve IT support strategies.

Datacenter & Onsite IT Tasks (As Directed by IT Shared Services)
  • Perform cabling, rack and stack, and hardware installations as directed by ITSS.
  • Coordinate onsite IT work such as hardware installations, decommissions, and vendor access for maintenance.
  • Ensure adherence to cabling, power management, and physical security best practices in IT spaces.

Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)
Technical Skills
  • End-User Computing & IT Service Delivery - Strong experience with Windows/macOS, Microsoft 365, and enterprise applications.
  • Executive & VIP Support - White-glove IT support experience for senior executives and high-priority issues.
  • Incident & Request Queue Management - Expertise in prioritizing tickets, resolving within SLAs, and managing IT queues.
  • IT Service Management (ITSM) - Experience with ServiceNow for ticketing, incident tracking, and asset management.
  • Hardware & Software Troubleshooting - Hands-on experience resolving hardware/software issues for laptops, desktops, and peripherals.
  • Endpoint Management & Deployment - Proficiency in Windows Autopilot for device provisioning, imaging, and deployment.
  • Identity & Access Management - Familiarity with Active Directory (ADUC), Group Policy (GPM), OKTA, and Microsoft Authenticator.
  • Networking Fundamentals - Basic understanding of TCP/IP networking concepts and troubleshooting.

Communication & Documentation
  • IT Documentation & Knowledge Base - Proficiency in Confluence for documenting IT procedures, troubleshooting guides, and knowledge sharing.
  • Collaboration & Communication - Effective use of Microsoft Teams for real-time collaboration and IT coordination.

Additional Capabilities
  • Asset & Inventory Management - Ability to track IT hardware lifecycles, manage deployments, and ensure proper device retirement.
  • Physical IT Support - Ability to lift and move up to 50 lbs. when performing racking, asset movement, and hardware installations.

Required Competencies (Critical behaviors necessary to successfully perform the job)
  • Problem-Solving & Troubleshooting - Ability to quickly diagnose and resolve technical issues.
  • Leadership & Initiative - Takes ownership of local IT support, guiding junior technicians and improving processes.
  • Customer Service Orientation - Ensures high-quality IT service delivery, particularly for Executive Support.
  • Process Optimization - Identifies opportunities to enhance IT service efficiency and user experience.
  • Flexibility & Availability - Willingness to provide after-hours or weekend support for critical incidents or maintenance.
  • Time Management - Ability to efficiently prioritize and manage multiple tasks to ensure timely resolution of IT issues and adherence to SLAs.
  • Multitasking & Prioritization - Capable of handling multiple priorities simultaneously, balancing urgent requests, ongoing projects, and routine IT support tasks.
  • Clear & Effective Communication - Strong written and verbal communication skills, ensuring clear documentation, effective collaboration with teams, and professional interaction with end users at all levels, including executives.

Required Work Experience (Brief description of the job-related experience needed to perform the job)
  • 5+ years of experience in IT support, desktop support, or IT operations.
  • 2+ years of experience in a lead or senior IT support role, managing technical escalations and ITSM workflows.
  • Experience troubleshooting Windows/macOS environments, Microsoft 365, and enterprise applications.
  • Hands-on experience with IT ticketing systems (ServiceNow, Jira, or similar).
  • Experience supporting Executive/VIP users preferred.

Required Qualifications (Brief description of the educational background needed to perform the job)
  • Bachelor's degree or equivalent 2 years additional experience in a support lead role.
  • This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate.

Required Languages (Brief description of the language skills needed to perform the job)
  • English

Travel / Rotation Requirements (Brief description of any travel or rotation requirements)
  • Occasional Travel
  • Occasional off hours / weekends as necessary

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