Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Management Support
Suitland, MD · On-site
$107K - $130K/yr
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are ...
IT Service Manager
Vienna, VA · On-site
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations ... The role involves managing multi-tier technical support operations and analyzing metrics to ...
IT Service Manager
Vienna, VA · On-site
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations ... The role involves managing multi-tier technical support operations and analyzing metrics to ...
IT Service Manager
Vienna, VA · On-site
$120K - $140K/yr
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Manager
Vienna, VA · On-site
$120K - $140K/yr
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Manager
Washington, DC · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Manager
Washington, DC · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Manager
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Manager
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
IT Service Mgr
Arlington, VA · On-site
$80K - $130K/hr
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most ... Manage all day-to-day system support functions, ensuring tickets are closed effectively and ...
IT Service Mgr
Arlington, VA · On-site
$80K - $130K/hr
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most ... Manage all day-to-day system support functions, ensuring tickets are closed effectively and ...
The IT Support Engineer will provide application and engineering support on all the IT Infrastructure and Services provided to the CAFB staff. This role is responsible for the maintenance and ...
The IT Support Engineer will provide application and engineering support on all the IT Infrastructure and Services provided to the CAFB staff. This role is responsible for the maintenance and ...
IT Service Mgr
Arlington, VA · On-site
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most ... Manage all day-to-day system support functions, ensuring tickets are closed effectively and ...
IT Service Mgr
Arlington, VA · On-site
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most ... Manage all day-to-day system support functions, ensuring tickets are closed effectively and ...
The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a ...
The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a ...
The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a ...
The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a ...
The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services ...
The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services ...
The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services ...
The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services ...
IT Specialist (IT Service Management)
Washington, DC · On-site +1
$143K - $187K/yr
... support activities to maintain secure, compliant, and reliable end-user IT services. 3. Experience evaluating IT policies, standards, or technical solutions; and collaborating with customers ...
IT Specialist (IT Service Management)
Washington, DC · On-site +1
$143K - $187K/yr
... support activities to maintain secure, compliant, and reliable end-user IT services. 3. Experience evaluating IT policies, standards, or technical solutions; and collaborating with customers ...
IT Support Specialist
Lorton, VA · On-site
Relevant certifications (e.g., CompTIA A+, Network+, Security+) Experience with ticketing systems and IT service management tools Familiarity with asset management systems Experience supporting ...
IT Support Specialist
Lorton, VA · On-site
Relevant certifications (e.g., CompTIA A+, Network+, Security+) Experience with ticketing systems and IT service management tools Familiarity with asset management systems Experience supporting ...
IT Support Specialist
Lorton, VA · On-site
Experience with ticketing systems and IT service management tools * Familiarity with asset management systems * Experience supporting secure or regulated environments Education Requirements:
IT Support Specialist
Lorton, VA · On-site
Experience with ticketing systems and IT service management tools * Familiarity with asset management systems * Experience supporting secure or regulated environments Education Requirements:
Systems Administrator / IT Support Specialist
Falls Church, VA · On-site
$80 - $100/hr
Respond to and document incidents and service requests through the ITSM tool. * Perform hardware ... Support other IT operations activities as assigned. Education & Experience Minimum Qualifications
Systems Administrator / IT Support Specialist
Falls Church, VA · On-site
$80 - $100/hr
Respond to and document incidents and service requests through the ITSM tool. * Perform hardware ... Support other IT operations activities as assigned. Education & Experience Minimum Qualifications
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
Acquisition & Lifecycle Support (Acquisition-related operations support) The IT Service Delivery Manager SME provides senior-level expertise in IT service delivery, investment governance, strategic ...
It Service Support information
What does an IT Service Support job do?
An IT Service Support job involves assisting users with technical issues related to hardware, software, and network systems. Support staff troubleshoot problems, provide solutions, and may use tools like ticketing systems to track requests, often working in help desk or technical support environments.
Which IT Service Support job is the highest paid?
Senior IT Service Support roles, such as IT Support Manager or IT Service Manager, tend to be the highest paid within the support field, often earning higher salaries due to leadership responsibilities and experience. Advanced certifications like ITIL or CompTIA can also contribute to higher compensation in these roles.
What cities in Washington are hiring for It Service Support jobs?
Cities in Washington with the most It Service Support job openings:
IT Service Management Support
Suitland, MD • On-site
Accenture Federal Services •
IT Services • 10K+ employees10,000+ employees
Full-time
Re-posted 15 days ago
Accenture Federal Services rating
8.7
Based on 20 frontline employees who took The Breakroom Quiz
51st of 500 rated business services
Job description
Job Description:
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people, as well as remote support around the US, to ensure that IT services are delivered to meet business needs.
Responsibilities include:
- Identify and document system and/or tool requirements as provided to the Helpdesk by users, customers and support process to review approve them for further action
- Create and manage page content audits, and actions pursuant to the communications plan
- Provide basic user and customer support and troubleshooting
- Provide application navigation assistance
Here's what you need:
- Minimum 3 years of experience in any combination of the following:
- Providing content management support in all source intel areas
- Military experience
- Providing basic user and customer support and troubleshooting in intelligence, cyber or application support areas
- Lead training as needed to a small to medium size group
Bonus points if you have:
- Experience with Microsoft office suite
- Detail oriented and comfortable conversing with client leadership
- Experience with Data Analytics
Security clearance:
- An active TS/SCI clearance
What Accenture Federal Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Accenture Federal Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Arlington, VA, US
Year founded
1989