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It Service Support Jobs in Indiana (NOW HIRING)

PTS Diagnostics

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IT Service Desk Support Specialist II

Indianapolis, IN · On-site

SUMMARY The IT Service Desk Specialist II provides technical support for corporate computing devices, end-user services, and core workplace technologies across the organization. This role is ...

Ivy Tech

IT Service Desk - Part Time

Indianapolis, IN · On-site

$15/hr

Under the direction of the IT Service Desk Director, the IT Service Desk candidate will provide ... Provide technical and user support and guidance in a positive and cooperative manner, exhibiting ...

Ivy Tech

IT Service Desk - Part Time

Indianapolis, IN · On-site

$15/hr

Provide technical and user support and guidance in a positive and cooperative manner, exhibiting ... SUPERVISION RECEIVED :IT Service Desk Director SUPERVISION GIVEN: None SALARY RANGE: $15 per hour ...

TEKsystems

IT Support Specialist

Tell City, IN · On-site

$25 - $35/hr

IT Support Specialist Job Summary We are seeking an IT Support Specialist to join our Information ... Strong customer service and communication skills * Effective organizational and time management ...

TEKsystems

IT Support Specialist

Tell City, IN

$25 - $35/hr

IT Support Specialist Job Summary We are seeking an IT Support Specialist to join our Information ... Strong customer service and communication skills * Effective organizational and time management ...

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All JobsIt Service Support JobsIt Service Support Jobs in Indiana

It Service Support information

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), can reach salaries of $775,000 or more, especially in large corporations or tech firms. These positions typically require extensive experience, leadership skills, and often involve overseeing IT strategy, infrastructure, and innovation.

What do IT support jobs do?

IT support jobs involve assisting users with technical issues related to hardware, software, and network systems. Support staff troubleshoot problems, install updates, and maintain computer systems, often using tools like remote access software and requiring certifications such as CompTIA A+.

What jobs pay $10,000 a month without a degree?

In IT support roles, earning $10,000 a month typically requires extensive experience, specialized skills, or certifications such as CompTIA or Cisco. High-paying positions may include senior support engineers or IT consultants, often found in large organizations or consulting firms, and may involve working with complex systems or providing enterprise-level support.

Is AI replacing tech support?

AI is increasingly used in IT service support to handle routine tasks such as troubleshooting common issues and providing basic assistance. However, human IT support specialists are still essential for complex problems, personalized service, and critical decision-making, making AI a complement rather than a complete replacement in the field.
What cities in Indiana are hiring for It Service Support jobs? Cities in Indiana with the most It Service Support job openings:
IT Service Technician

IT Service Technician

Riverside Technologies, Inc.

Jasper, IN • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Riverside Technologies Inc rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

369th of 428 rated business services

Job description

Description:

Riverside Technologies, Inc. is currently seeking a IT Service Technician. If you like working in a fast-paced environment and have great customer service skills, we welcome your application!


Job Summary:

As a IT Service Technician, you will be providing onsite support to our customer. In this role, you’ll provide technical assistance and support for issues related to printer systems and hardware. Plus, you will be responsible for managing customer relationships to ensure their highest satisfaction.


What You’ll Be Doing:

  • Repairing printer equipment at customer sites within our Service Level Agreement
  • Communicating accurately, concisely, and professionally with the customer about any service updates and related items
  • Providing technical assistance and support to customers for incoming issues related to printer systems and hardware
  • Responding to inquiries from customers seeking assistance and walking customer through problem-solving process
  • Installing, modifying, and repairing computer hardware at customer sites
  • Running diagnostic programs to identify problems with computer systems
  • Developing a working knowledge of all operating standards, practices, and procedures
  • Performing quality checks on all documents scanned and prepped records to ensure accuracy and correcting any quality issues as needed
  • Preparing product for delivery and ensuring all project documentation is complete
  • Complying with daily maintenance and safety checks of all equipment
  • Detecting image errors and determining/documenting the cause of the errors detected during QC
  • Managing customer relationships to ensure highest satisfaction
  • Installing new equipment at customer sites as required
  • Installing upgrades, firmware, and consumables
  • Performing other related duties as assigned


Requirements:

What You’ll Need:

  • A+ certification is preferred
  • Ability to travel as required
  • Sense of urgency, organizational skills, professional presence, and teamwork skills
  • Excellent customer service skills
  • Strong verbal communication and problem-solving skills
  • Regular, reliable attendance
  • Must have ability to lift/move equipment weighing 50 or more pounds as well as stand, climb, bend, kneel, stoop, and reach freely
  • Must be able to pass drug screening and background check
  • Must have exceptional driving record and have a valid driver’s license




What You Can Look Forward to:

  • We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
  • PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.
  • CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
  • TEAMWORK: A team-centric environment – we thrive on working with others to reach a common goal.