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It Service Support Jobs in Indiana (NOW HIRING)

PinnaclePartners

IT Service Desk

Indianapolis, IN · On-site

$22 - $24/hr

About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable ... Provide Level 1 phone support and deskside support across office locations Respond to new IT ...

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$125 - $150/hr

Serve as the primary liaison between IT and manufacturing operations, ensuring alignment of IT services with business and production objectives. * Support and implement IT strategies, policies ...

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$91K - $111K/yr

Serve as the primary liaison between IT and manufacturing operations, ensuring alignment of IT services with business and production objectives. * Support and implement IT strategies, policies ...

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$91K - $111K/yr

Serve as the primary liaison between IT and manufacturing operations, ensuring alignment of IT services with business and production objectives. * Support and implement IT strategies, policies ...

TEKsystems

IT Site Support Specialist

Franklin, IN · On-site

$20 - $25/hr

Delivery of IT services for a site or multiple sites within a ratio of up to 300 devices (PCs ... Ability to support (L3) for Server and Virtualization environment Communication & Education:

New

Tenneco

IT Site Support

Frankfort, IN · On-site

$20.25 - $27.75/hr

Supports Incident and Request Management submitted through IT Service management system per service level objectives. * Supports procurement, installation, configuration and support end user devices ...

Tenneco

IT Site Support

Frankfort, IN · On-site

$60 - $80/hr

Supports Incident and Request Management submitted through IT Service management system per service level objectives. * Supports procurement, installation, configuration and support end user devices ...

New

TEKsystems

IT Site Support Specialist

Franklin, IN · On-site

$20 - $25/hr

Delivery of IT services for a site or multiple sites within a ratio of up to 300 devices (PCs ... Ability to support (L3) for Server and Virtualization environment Communication & Education:

New

Tenneco

IT Site Support

Frankfort, IN · On-site

$20.25 - $27.75/hr

Supports Incident and Request Management submitted through IT Service management system per service level objectives. * Supports procurement, installation, configuration and support end user devices ...

TEKsystems

IT Site Support Specialist

Franklin, IN

$20 - $25/hr

There is both a Service Desk and Remote Operations team that will get and try to resolved tickets ... About the role The IT Support Specialist is a key player in delivering standard solutions that ...

New

TEKsystems

IT Site Support Specialist

Franklin, IN

There is both a Service Desk and Remote Operations team that will get and try to resolved tickets ... About the role The IT Support Specialist is a key player in delivering standard solutions that ...

New

Recar

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$60 - $80/hr

WHO WE ARE LOOKING FOR The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the ...

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...

TEKsystems

IT Site Support Specialist

Franklin, IN · On-site

Customer service is extremely important . They want an individual who has patience, can be respectful to end users and work through their issues in a positive manner. About the role The IT Support ...

New

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All JobsIt Service Support JobsIt Service Support Jobs in Indiana

It Service Support information

What does an IT Service Support job do?

An IT Service Support job involves assisting users with technical issues related to hardware, software, and network systems. Support staff troubleshoot problems, provide solutions, and may use tools like ticketing systems to track requests, often working in help desk or technical support environments.

Which IT Service Support job is the highest paid?

Senior IT Service Support roles, such as IT Support Manager or IT Service Manager, tend to be the highest paid within the support field, often earning higher salaries due to leadership responsibilities and experience. Advanced certifications like ITIL or CompTIA can also contribute to higher compensation in these roles.

What cities in Indiana are hiring for It Service Support jobs?

Cities in Indiana with the most It Service Support job openings:

Infographic showing various It Service Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Service Analyst

Indianapolis, IN • On-site

Vaco by Highspring
See more jobs at Vaco by Highspringexternal

Other

Re-posted 25 days ago

Key responsibilities

  • Provide first-level technical support via phone, email, walk-up requests, and remote support.

  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.

  • Image, configure, and deploy laptops for new hires.

Job description

IT Service Analyst

Location: Southfield, MI
Employment Type: Full-Time
 

Position Summary

Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office legal organization. This individual will serve as the first point of contact for attorneys and staff, providing exceptional technical support across desktop hardware, software, conferencing technologies, and enterprise applications.

This is an excellent opportunity for someone looking to build a long-term career in IT within an enterprise environment. The ideal candidate is customer-focused, proactive, organized, and eager to learn while supporting a fast-paced, professional organization.

Key Responsibilities
  • Provide first-level technical support via phone, email, walk-up requests, and remote support.
  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.
  • Image, configure, and deploy laptops for new hires.
  • Set up and test workstations, monitors, docking stations, keyboards, and other equipment.
  • Support Zoom Rooms and conference room audio/video technology.
  • Assist remote employees with connectivity and application issues.
  • Support legal-specific applications, including document management systems and other business applications.
  • Accurately document all user interactions and technical issues within the organization's ticketing system.
  • Escalate issues to Infrastructure, Security, or Applications teams when appropriate.
  • Maintain accurate IT asset inventory, including laptops, monitors, and accessories.
  • Ensure sufficient inventory is available for new hires and office needs.
  • Participate in office technology projects, relocations, and hardware deployments as needed.
Required Qualifications
  • 2+ years of IT Help Desk, Desktop Support, or Service Desk experience.
  • Experience supporting Microsoft Windows operating systems.
  • Working knowledge of Microsoft 365.
  • Experience with ticketing systems such as ServiceNow, Remedy, ManageEngine, or similar platforms.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with the ability to support executive-level users.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Highly organized with strong attention to detail.
Preferred Qualifications
  • Experience supporting enterprise environments with multiple office locations.
  • Experience supporting professional services or legal organizations.
  • Familiarity with Zoom Rooms or conference room AV technology.
  • Knowledge of ITIL principles or ITIL Foundations certification.
  • Experience with IT asset management and inventory control.
What We're Looking For

The ideal candidate is someone who:

  • Takes initiative and proactively solves problems.
  • Enjoys helping people and delivering outstanding customer service.
  • Thrives in a fast-paced, high-expectation environment.
  • Can remain calm and professional while supporting demanding users.
  • Wants to continuously learn new technologies and grow their IT career.
  • Is looking for a long-term career opportunity rather than simply another IT support position.
Growth Opportunities

This organization strongly promotes from within and encourages professional development. Employees have opportunities to advance into specialized IT disciplines such as:

  • Cybersecurity
  • Infrastructure
  • Applications
  • Systems Administration

Team members are encouraged to pursue certifications and technical training to support their long-term career growth.

Why Join?
  • Competitive salary and benefits
  • Collaborative enterprise IT team
  • Exposure to a wide variety of technologies
  • Opportunity to work on office expansion and technology projects
  • Clear path for professional growth and advancement
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

Apply