Production Support
Montreal, QC · On-site
Join us and help the world's leading organizationsunlock the value of technology and build a more ... Capgemini provides compensation range information in accordance with applicable national, state ...
Montreal, QC · On-site
Join us and help the world's leading organizationsunlock the value of technology and build a more ... Capgemini provides compensation range information in accordance with applicable national, state ...
Montreal, QC · On-site
Join us and help the world's leading organizationsunlock the value of technology and build a more ... Capgemini provides compensation range information in accordance with applicable national, state ...
Levis, QC · On-site
Provide first-level IT support to internal users (computer hardware, telephony, printers, internet ... Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work ...
Levis, QC · On-site
Provide first-level IT support to internal users (computer hardware, telephony, printers, internet ... Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work ...
Montreal, QC · On-site
You will be part of an IT team (Development and Support) in a brokerage office; * You will work ... Morning check to ensure that production is stable before the financial markets open; * During the ...
Montreal, QC · On-site
You will be part of an IT team (Development and Support) in a brokerage office; * You will work ... Morning check to ensure that production is stable before the financial markets open; * During the ...
Montreal, QC · On-site
You will be part of an IT team (Development and Support) in a brokerage office; * You will work ... Morning check to ensure that production is stable before the financial markets open; * During the ...
Montreal, QC · On-site
You will be part of an IT team (Development and Support) in a brokerage office; * You will work ... Morning check to ensure that production is stable before the financial markets open; * During the ...
You will be part of an IT team (Development and Support) in a brokerage office; * You will work ... Morning check to ensure that production is stable before the financial markets open; * During the ...
You will be part of an IT team (Development and Support) in a brokerage office; * You will work ... Morning check to ensure that production is stable before the financial markets open; * During the ...
Analyste Support IT Description du poste Dans ce role, vous contribuerez a la gestion des services ... Good knowledge of Microsoft O365 products * Solid understanding of Active Directory (user ...
Analyste Support IT Description du poste Dans ce role, vous contribuerez a la gestion des services ... Good knowledge of Microsoft O365 products * Solid understanding of Active Directory (user ...
L2 IT Support Location: Lasalle, Montreal Work Arrangement: Onsite About the role Join an IT team ... Provide network infrastructure support for all Microsoft Windows production servers by updating ...
L2 IT Support Location: Lasalle, Montreal Work Arrangement: Onsite About the role Join an IT team ... Provide network infrastructure support for all Microsoft Windows production servers by updating ...
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support ...
This lead role provides Tier 2, IT support to the end-user community remotely and in person. The role is responsible for leading a team in next level support while working closely with the Support ...
L2 IT Support Location: Lasalle, Montreal Work Arrangement: Onsite About the role Join an IT team ... Provide network infrastructure support for all Microsoft Windows production servers by updating ...
L2 IT Support Location: Lasalle, Montreal Work Arrangement: Onsite About the role Join an IT team ... Provide network infrastructure support for all Microsoft Windows production servers by updating ...
Montreal, QC · Hybrid
IT Analyst Build the Future with Us Are you passionate about information technology and looking to ... Provide production support and contribute to maintaining application availability on a daily basis.
Montreal, QC · Hybrid
IT Analyst Build the Future with Us Are you passionate about information technology and looking to ... Provide production support and contribute to maintaining application availability on a daily basis.
Montreal, QC · Hybrid
IT Analyst Build the Future with Us Are you passionate about information technology and looking to ... Provide production support and contribute to maintaining application availability on a daily basis.
Montreal, QC · Hybrid
IT Analyst Build the Future with Us Are you passionate about information technology and looking to ... Provide production support and contribute to maintaining application availability on a daily basis.
Montreal, QC · On-site +1
AS AN IT ANALYST YOU WILL: * Assist in the day to day service desk operations of Leap's IT team * ... Triage, document and log all support requests on our ticketing system * Serve as the central point ...
Montreal, QC · On-site +1
AS AN IT ANALYST YOU WILL: * Assist in the day to day service desk operations of Leap's IT team * ... Triage, document and log all support requests on our ticketing system * Serve as the central point ...
Reporting to the IT Director, you will be responsible for providing user support and customer service for the IT applications and platforms supported by the company. Working with other team members ...
Quick apply
Reporting to the IT Director, you will be responsible for providing user support and customer service for the IT applications and platforms supported by the company. Working with other team members ...
Reporting to the IT Director, you will be responsible for providing user support and customer ... service for the IT applications and platforms supported by the company. Working with other team ...
Reporting to the IT Director, you will be responsible for providing user support and customer ... service for the IT applications and platforms supported by the company. Working with other team ...
Montreal, QC · Hybrid
Our products use retrieval-augmented generation (RAG) with secure API integrations to large ... Act as an escalation point for complex technical issues and provide Tier 3 support when required ...
Quick apply
Montreal, QC · Hybrid
Our products use retrieval-augmented generation (RAG) with secure API integrations to large ... Act as an escalation point for complex technical issues and provide Tier 3 support when required ...
Montreal, QC · On-site
Lead and develop a small, cross-functional IT team: * Set clear expectations, provide regular feedback, and support the professional growth of each team member * Create a culture of accountability ...
Quick apply
Montreal, QC · On-site
Lead and develop a small, cross-functional IT team: * Set clear expectations, provide regular feedback, and support the professional growth of each team member * Create a culture of accountability ...
We have been supporting the development of our economies for more than 160 years by providing our ... Knowledge of one or more IS/IT areas: governance, projects, developments and SDLC, production ...
We have been supporting the development of our economies for more than 160 years by providing our ... Knowledge of one or more IS/IT areas: governance, projects, developments and SDLC, production ...
Montreal, QC · Hybrid
Application solution architecture advisor Supports the solutions integration architecture advisor ... Validates compliance with Desjardins Group's and sectors' IT/software frameworks (security ...
Montreal, QC · Hybrid
Application solution architecture advisor Supports the solutions integration architecture advisor ... Validates compliance with Desjardins Group's and sectors' IT/software frameworks (security ...
Levis, QC · Hybrid
Application solution architecture advisor Supports the solutions integration architecture advisor ... Validates compliance with Desjardins Group's and sectors' IT/software frameworks (security ...
Levis, QC · Hybrid
Application solution architecture advisor Supports the solutions integration architecture advisor ... Validates compliance with Desjardins Group's and sectors' IT/software frameworks (security ...
Company Description Techo-Bloc makes the hardscaping products that transform ordinary outdoor ... Support that works. Helpdesk, field support, and the 6 AM call from a plant that's down. You'll own ...
Quick apply
Company Description Techo-Bloc makes the hardscaping products that transform ordinary outdoor ... Support that works. Helpdesk, field support, and the 6 AM call from a plant that's down. You'll own ...
| Aspect | It Production Support | Network Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, enterprise IT teams, 24/7 support | Network operations centers, troubleshooting network issues |
| Industry Usage | IT service management, application support | Networking, telecommunications, internet service providers |
| Common Search/Comparison | Yes | Yes |
It Production Support focuses on maintaining and troubleshooting enterprise applications and systems, ensuring uptime and performance. Network Support Specialists primarily handle network infrastructure, troubleshooting connectivity issues, and maintaining network hardware and configurations. While both roles require technical certifications and involve supporting IT environments, It Production Support emphasizes application and system stability, whereas Network Support Specialists concentrate on network infrastructure and connectivity issues.
Cities in Quebec with the most It Production Support job openings:

Montreal, QC • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
7.9
Based on 343 frontline employees who took The Breakroom Quiz
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
COBOL / Production Support Engineer (Deposit Systems)
Experience (4 to 6 years)
Position Overview:
We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo). This role balances hands-on system enhancements with critical production support, including managing nightly batch processing and resolving application incidents.
The ideal candidate possesses strong legacy system expertise in COBOL, Control-M enterprise job scheduling, and Linux shell scripting / OpenVMS DCL. Because this role supports a core deposit platform, a solid foundational understanding of banking and accounting principles is essential for validating interest calculations, account balances, and financial statements.
Technical Skills & Requirements:
COBOL Programming: Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.
Scripting Capabilities: Advanced Linux shell scripting and environment automation skills; experience with OpenVMS DCL is highly preferred.
Job Scheduling: Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M (or a comparable scheduler).
Database Skills: Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.
Domain Knowledge & Experience:
Banking & Accounting: Foundational knowledge of basic banking and accounting principles (e.g., debits/credits, general ledger postings, interest accruals, and transaction balances).
Operating Systems: Direct experience working within Linux/Unix production environments; experience with the OpenVMS operating system is a strong asset.
SDLC & Process Tools: Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies, change control procedures, and daily operational proficiency with Jira.
Key Jobs & Responsibilities:
Production Support & Batch Monitoring: Provide comprehensive production support for the Depo platform. Support the nightly batch schedule on an on-call rotation basis using Control-M.
Incident Resolution & Troubleshooting: Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.
User Support & Data Extraction: Address user inquiries regarding application functionality, including account and interest statements. Extract data on balances, accounts, and transactions.
Engineering & Enhancements: Design and develop system enhancements, ad hoc requests, and robust environment scripts using Linux shell and OpenVMS DCL.
Analysis & Documentation: Perform analysis for system upgrades. Provide development/testing estimates, and author technical design specifications and application documentation.
Testing & Release Coordination: Execute integrated testing with related applications. Create and manage formal change requests (CR) following corporate SDLC guidelines.
Process & Compliance: Maintain real-time task tracking in Jira. Provide daily updates to management. Adhere strictly to institutional client policies and mandatory training timelines.
The base compensation range for this role in the posted location is: 80,000 - 90,000.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.
Aviation
10,000+ Employees
Chicago, IL, US
1926