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It Network Support Jobs in Utah (NOW HIRING)

Inserso

Network Support Technician

West Valley City, UT · On-site

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in ...

South Ogden City, Utah

IT Intern

Ogden, UT · On-site

$24 - $29/hr

Support City applications, email systems, MDTs, and public-safety technology * Assist with network connectivity and City IT projects * Work with City staff and third-party IT professionals to resolve ...

South Ogden City

IT Intern

South Ogden, UT · On-site

$24 - $29/hr

Support City applications, email systems, MDTs, and public-safety technology * Assist with network connectivity and City IT projects * Work with City staff and third-party IT professionals to resolve ...

South Ogden City

IT Intern

South Ogden, UT · On-site

$24 - $29/hr

South Ogden City is looking for a part-time IT Support Specialist to help keep City technology ... network connectivity, or a Citywide IT project.With part-time, flexible hours, this position is ...

K2 Staffing

... / Remote IT Helpdesk Support Level III Technicians for Managed Services Providers (MSPs). To ... Network Hardware Support and Installation Qualifications & Requirements * Having worked with a ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for ... Bachelor's degree in computer science, Information Technology, or related field, or equivalent ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for ... Bachelor's degree in computer science, Information Technology, or related field, or equivalent ...

GSP Marketing Technologies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

Perform initial diagnosis and troubleshooting of hardware, software, network connectivity, and ... IT support, help desk, or desktop support environment preferred. * Healthcare IT experience ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

Perform initial diagnosis and troubleshooting of hardware, software, network connectivity, and ... IT support, help desk, or desktop support environment preferred. * Healthcare IT experience ...

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It Network Support information

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How much do it network support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it network support in Utah is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $25.82 per hour, depending on experience, location, and employer.

What is an IT Network Support?

IT Network Support specialists are professionals who maintain, troubleshoot, and optimize computer networks within an organization. They ensure that network systems such as LANs, WANs, and internet connections run smoothly and securely. Their responsibilities include diagnosing network issues, installing hardware and software, updating systems, and providing technical support to users. They play a vital role in minimizing downtime and ensuring reliable connectivity for all users within a company.

What are the key skills and qualifications needed to thrive as an IT Network Support?

To thrive as an IT Network Support specialist, you need a solid understanding of networking concepts, troubleshooting techniques, and a relevant certification such as CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, operating systems, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and clear communication are essential for delivering effective support and collaborating with team members. These skills and qualifications are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth business operations.

What are some typical challenges faced by IT Network Support, and how can they be addressed?

IT Network Support professionals often encounter challenges such as troubleshooting network outages, managing multiple urgent support requests, and keeping up with rapidly changing technology. Effective prioritization, strong communication with end-users and team members, and continuous learning help address these challenges. Additionally, documenting solutions and maintaining up-to-date knowledge of network infrastructure greatly contribute to smoother operations and professional growth within the field.

What is the difference between It Network Support vs It Help Desk Technician?

AspectIt Network SupportIt Help Desk Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician
Work EnvironmentNetwork infrastructure, servers, routersEnd-user support, troubleshooting hardware/software
Employer & Industry UsageIT departments, telecom companiesCorporate, small business, tech support services
Common Search/ComparisonFocus on network systemsFocus on user support

It Network Support professionals primarily manage and troubleshoot network infrastructure, requiring certifications like Cisco CCNA. In contrast, It Help Desk Technicians focus on end-user support, troubleshooting hardware and software issues. While both roles work within IT environments, network support emphasizes network systems, whereas help desk roles center on user assistance.

Is IT Network Support easy to get an IT Network Support job?

IT Network Support roles typically require technical skills such as knowledge of networking protocols, hardware, and troubleshooting tools. Entry-level positions may be accessible with relevant certifications like CompTIA Network+ or Cisco CCNA, but competition can vary based on location and experience level.

Which IT Network Support job is the highest paid?

The highest-paid IT network support roles are often senior positions such as Network Architect or Network Engineer, especially those with advanced certifications like Cisco CCIE or Cisco CCNP. These roles typically require extensive experience, specialized skills, and knowledge of complex network infrastructure, and they can command salaries significantly higher than entry-level support positions.
It Network Support jobs near you
Infographic showing various It Network Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,952 per year, or $24 per hour.

Network Support Technician

West Valley City, UT • On-site

Inserso
IT Services • 51 - 200 employees
Learn more about Insersoexternal

Full-time

Re-posted 15 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

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