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It Lab Assistant Jobs in Boston, MA (NOW HIRING)

NorthEastern

Instructional Lab Technician

Boston, MA · On-site

$20.75 - $27.50/hr

... Assistant Director for ECE Labs and Safety with lab space planning, facility improvements, and operational upgrades. * Coordinate with faculty, staff, IT personnel, the College Space Operations team ...

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It Lab Assistant information

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How much do it lab assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it lab assistant in Boston, MA is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.14 per hour, depending on experience, location, and employer.

What is an IT lab assistant?

IT Lab Assistants are support staff who help maintain and manage computer labs in educational institutions or organizations. Their duties typically include setting up hardware and software, assisting users with technical issues, ensuring that equipment is functioning properly, and sometimes providing basic training or troubleshooting. They play an essential role in keeping the lab environment organized and accessible for students, faculty, or employees. IT Lab Assistants may also help monitor lab usage and enforce lab policies to ensure a productive and safe workspace.

What are the key skills and qualifications needed to thrive as an IT lab assistant?

To thrive as an IT Lab Assistant, you need foundational knowledge of computer hardware, operating systems, and basic networking, often supported by a relevant degree or coursework. Familiarity with lab management software, troubleshooting tools, and standard office applications is typically expected. Strong problem-solving, communication, and organizational skills help you assist users and manage multiple tasks efficiently. These skills ensure the smooth operation of IT labs, timely support to users, and proper maintenance of equipment and systems.

What are some common challenges faced by IT lab assistants and how can they be overcome?

IT Lab Assistants often encounter challenges such as troubleshooting a wide range of technical issues under time constraints and supporting users with varying levels of technical expertise. Balancing routine maintenance tasks with unexpected equipment failures can also be demanding. To overcome these challenges, effective communication, strong organizational skills, and a proactive approach to learning new technologies are essential. Collaborating with team members and seeking guidance from senior IT staff can also help resolve complex problems efficiently.

What is the difference between It Lab Assistant vs Network Support Technician?

It Lab AssistantNetwork Support Technician
Assists with maintaining computer labs, troubleshooting hardware/software issues, and supporting students and staffProvides technical support for network infrastructure, troubleshooting connectivity issues, and maintaining network hardware

While both roles involve technical support, the It Lab Assistant focuses on lab environments and end-user support, whereas the Network Support Technician specializes in network systems and infrastructure. The roles often overlap in certifications like CompTIA A+ but differ in daily tasks and focus areas.

It Lab Assistant jobs near you
Infographic showing various It Lab Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,751 per year, or $22 per hour.

Senior IT Technical Analyst I, IT Lab Systems

Cambridge, MA • On-site

Beam Therapeutics
Biotechnology Research and Development • 501 - 1,000 employees
Learn more about Beam Therapeuticsexternal

Full-time

Posted 14 days ago

Job description

Position Overview: 

Beam Therapeutics is seeking a highly motivated Senior IT Business Analyst to join our IT Lab Systems team. This role is responsible for administration, configuration, enhancement, and support of our LabVantage platform, including the Laboratory Execution System (LES), Scientific Data Management System (SDMS), external instrument/system integrations, and supporting laboratory automation technologies. 

The successful candidate will partner closely with Quality Control, Quality Assurance, Information Technology, Validation, and laboratory scientists to deliver scalable, compliant, and efficient digital laboratory solutions supporting Beam's GMP and non-GMP operations. This position requires a strong combination of technical expertise, laboratory process knowledge, and system administration experience in regulated environment.

Responsibilities: 

Laboratory Systems Administration 

  • Administer and support Beam's LabVantage LIMS environment.
  • Configure and maintain master data including products, specifications, parameter lists, methods, workflows, and laboratory configurations.
  • Manage user administration, security roles, permissions, and access controls.
  • Support system upgrades, patches, releases, and platform lifecycle management.
  • Monitor system performance and troubleshoot application issues. 

Laboratory Execution System (LES) 

  • Design, configure, and maintain electronic laboratory worksheets within LabVantage LES.
  • Collaborate with QC laboratories to convert paper-based processes into electronic workflows.
  • Develop reusable worksheet templates, calculations, prompts, and review workflows.
  • Support qualification and validation activities for new LES implementations. 

SDMS and Data Management 

  • Administer Scientific Data Management System (SDMS) functionality within LabVantage.
  • Manage instrument data collection and archival processes.
  • Support data retention, retrieval, and inspection readiness requirements.
  • Ensure laboratory data integrity and compliance with applicable regulatory requirements. 

Instrument Integration and Automation 

  • Design, configure, and support integrations between laboratory instruments, compliant systems and LabVantage.
  • Support communication protocols, data parsing, result imports, and automated workflows.
  • Troubleshoot instrument interface issues and coordinate resolution with vendors and laboratory personnel.
  • Participate in laboratory automation initiatives involving analytical instruments, liquid handlers, and associated data systems. 

Attachment Handler and Development Activities 

  • Develop and maintain LabVantage Attachment Handler configurations and associated code.
  • Support file-based integrations and automated data ingestion workflows.
  • Create, maintain, and troubleshoot custom configurations and integrations.
  • Participate in system enhancement projects and implementation of new capabilities. 

Cloud and Integration Support 

  • Configure and support Amazon S3-based integrations for laboratory data exchange.
  • Collaborate with infrastructure and integration teams to maintain secure data transfer processes.
  • Support interface monitoring, issue resolution, and continuous improvement efforts.
  • Assist in implementation and maintenance of file-based and API-driven integrations between laboratory systems. 

Business Partnership and Continuous Improvement 

  • Work directly with QC scientists, laboratory managers, QA, and IT stakeholders to identify process improvement opportunities.
  • Gather business requirements and translate them into scalable technical solutions.
  • Participate in system governance, change management, and prioritization activities.
  • Provide end-user training and application support. 

Compliance and Validation 

  • Support Computer System Validation (CSV) activities in accordance with Beam procedures and GAMP 5 principles.
  • Author and review requirements, design documentation, test scripts, protocols, and SOPs.
  • Ensure compliance with applicable GxP requirements, ALCOA+ principles, data integrity expectations, and 21 CFR Part 11.
  • Support internal audits, inspections, and regulatory inquiries. 

Qualifications: 

  • 5+ years of experience supporting Laboratory Information Management Systems in a pharmaceutical, biotechnology, or regulated laboratory environment. 
  • 3+ years of hands-on LabVantage administration experience. 
  • Experience designing and implementing LabVantage LES worksheets. 
  • Experience supporting LabVantage SDMS functionality. 
  • Experience supporting file-based data exchange architectures. 
  • Understanding of laboratory operations supporting Quality Control testing. 
  • Working knowledge of GMP regulations, data integrity requirements, and computerized system validation. 
  • Strong analytical, troubleshooting, and problem-solving skills. 
  • Customer-focused mindset with strong business partnership skills. 
  • Ability to translate laboratory workflows into digital solutions. 
  • Strong attention to detail and commitment to quality. 
  • Ability to manage multiple priorities in a fast-paced environment. 
  • Collaborative approach to cross-functional problem solving. 
  • Continuous improvement mindset. 

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