It Infrastructure Operations Manager Jobs in New York

Position Details
Position Information
Recruitment/Posting Title
Manager, Information Systems & Technology (Infrastructure)
Job Category
Staff & Executive - Information Technology
Department
CINJ - IST Central Core
Overview
RUTGERS CANCER INSTITUTE VISION, MISSION, AND CORE VALUES:
VISION:
Through our science, our evidence-based actions, our openness, and our respect for those we serve, we will advance cancer-focused research worldwide and reduce the burden of cancer in our catchment area. By engaging with and empowering our exceptionally diverse populations, and addressing their questions and fears, we will engender hope for cancer patients and their families and play a critical role in strengthening the fabric of our communities by gaining and protecting their trust and providing access to the outstanding oncology care each person deserves.
MISSION:
Our mission is to accelerate scientific discovery focused on understanding cancer, innovating cancer treatment, and improving cancer prevention; to provide outstanding, novel, and compassionate patient care; to provide evidence-based and culturally informed education to physicians, nurses, researchers, staff, and the community; and to achieve cancer health equity in our state through outreach to and engagement of our extraordinarily diverse communities.
CORE VALUES:
Curiosity and Discovery: encouraging an environment of continuous inquiry, creativity, and innovation to generate new knowledge
Integrity: earning the trust of those we serve and each other through honesty, transparency, accountability, and continuous reflection
Collaboration: approaching all opportunities with an understanding that together we are better and can achieve more; promoting and maintaining an environment of teamwork and shared knowledge
Respect and Caring: consistently demonstrating caring, compassion, and respect through our words and actions
Perseverance: maintaining an unwavering commitment to our mission; embracing change, overcoming obstacles, and creating and recreating the path to achieve our goals
Posting Summary
Rutgers, The State University of New Jersey is seeking a Manager, Information Systems & Technology (Infrastructure) within the Information Systems and Technology Department at the Rutgers Cancer Institute.
The Manager, Information Systems & Technology (Infrastructure) collaborates with researchers, IT staff, and external partners to evaluate and implement technologies that enhance research productivity. This position is accountable for maintaining service reliability, driving infrastructure improvements, and supporting emerging technology needs across the Rutgers Cancer Institute.
Essential Duties and Responsibilities include the following:

• Participates in strategic planning, management, deployment and development of appropriate resources to optimize infrastructure, project, and support services for all research technologies and systems, including server infrastructure, scientific instruments, high performance computing, AI, and cloud computing infrastructure and services.
• Administers and maintains enterprise storage and server infrastructure, including platforms such as Box and RDS, ensuring high availability, optimal performance, and data security through proactive system upgrades, patch management, and vulnerability remediation in compliance with established security standards.
• Identifies financial resources needed for projects. Provides budget reports and updates as needed to department leadership and assists with budget oversight to optimize fiscal resources.
• Serves as the primary liaison with Rutgers OIT and OARC teams while providing senior-level technical guidance and escalation support and designing scalable infrastructure solutions to meet research and operational needs.
• Governs data lifecycle management for RCI systems, ensuring secure access, transmission, and storage of data in compliance with institutional policies and federal regulations, including HIPAA.
• Recommends and participates in creating new IST policies and procedures for research technology operations, including change management and contingency planning. Ensures compliance with current policies and procedures, educates and trains as necessary.
• Creates and maintains standard operating procedures (SOP's) as they relate to systems, redundancy, standard operations, and disaster recovery.
• Provides technical support and troubleshooting for research technology systems and infrastructure.
• Recommends staffing needs including the hiring, firing, promoting, demoting, performance evaluations, transfers and/or disciplining of employees, as well as other personnel actions according to University policies and procedures.
• Develops and maintain disaster recovery and business continuity plans for research technology operations.
• Conducts periodic testing of contingency plans to ensure they remain effective and up-to-date.
• Oversees relevant purchasing, contractual and fiscal activities with external vendors to ensure proper vendor project performance and compliance.
• Stays abreast of the latest server/cloud technologies.

FLSA
Exempt
Grade
31S
Salary Details
Minimum Salary
111050.000
Mid Range Salary
140478.000
Maximum Salary
169906.000
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status
Full Time
Working Hours
Standard Hours
37.50
Daily Work Shift
Work Arrangement
This position requires a fully on-site work arrangement.
Union Description
MPSC - Legacy UMD
Payroll Designation
PeopleSoft
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
ABP
Qualifications
Minimum Education and Experience

• Bachelor's degree in computer science, Engineering or related discipline required.
• Six (6) years of progressively more responsible experience in a technical environment.
• Must have extensive experience working in a technical setting and a strong understanding of workflow, policies and procedures regarding production environments.
• Equivalent education, experience and/or training may be substituted for the degree requirements.

Certifications/Licenses
Required Knowledge, Skills, and Abilities

• Demonstrated expertise and excellence in design, implementation and management of complex technical systems and environments.
• In-depth server hardware, server software and performance analysis knowledge.
• Demonstrated ability to identify and solve problems of highly technical complexity.
• Strong familiarity with network/information systems theory and design.
• Broad understanding of network/server connectivity, security issues, architecture, policy and practice in large, complex enterprises.
• Demonstrated progression in responsibility, culminating in positions with senior, hands-on design and implementation requirements.
• Demonstrated strong verbal and written communication skills.
• Demonstrated ability to present and discuss technical information in a clear and precise manner.
• Demonstrated ability to develop comprehensive procedural documentation or SOPs. Demonstrated ability to develop quality technical documentation.
• Knowledge of server virtualization (e.g. VMWare) and capacity, availability planning and performance tuning of same.
• Enterprise file system management, efficient use of NTFS permissions, quota implementations and Enterprise scripting methodologies.
• Demonstrated ability to drive complex tasks spanning multiple teams to completion.
• Effective oral and communication skills.
• Must be computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, and PowerPoint.

Preferred Qualifications

• Current Microsoft server experience required, certifications are desired.
• Knowledge of authentication methods (Active Directory/LDAP), replication, group policy, DNS, server security, component backups and distributed file systems preferred.
• Enterprise shared storage experience and snapshot technologies a plus.

Equipment Utilized
Physical Demands and Work Environment
PHYSICAL DEMANDS:

• Standing, sitting, walking, talking and hearing.
• No special vision requirements.
• Lifting up to 25 lbs.

WORK ENVIRONMENT:

• Office environment. Moderate noise.

Special Conditions
Posting Details
Posting Number
26ST1511
Posting Open Date
Special Instructions to Applicants
Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus
Downtown New Brunswick
City
New Brunswick
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement