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It Helpdesk Support Jobs Jobs (NOW HIRING)

As IT Helpdesk Support - Retail, you'll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support. Responsibilities : • ...

\n \n \n \n \n IT Helpdesk Support Specialist \n \n \n \n \n \n We are seeking a reliable and customer\-focused IT Helpdesk Support Specialist to support daily technical operations and ensure a high ...

As an IT HelpDesk Support Intern at McKee Foods, you will provide first-line technical support, troubleshoot software and system access issues, and learn the fundamentals of enterprise IT service ...

Support Problem Management efforts by identifying recurring issues, contributing to root cause ... help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

IT Helpdesk

San Jose, CA · On-site

$31/hr

... IT technician include being a reference point for all IT related queries at the user level ... Install and configure systems which support infrastructure and/or R&D activities. * Develop and ...

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IT Helpdesk Technologist

Honolulu, HI · On-site

$25 - $30/hr

Job Title: IT Helpdesk Technologist Location: Dallas , Honolulu Hawaii (100% Onsite) Client ... This role will be responsible for supporting Point of Sale (POS) systems, payment devices, fuel ...

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please ... Must-Have Skills: * 2-3 years of experience providing IT desktop support, including troubleshooting ...

Install and configure systems which support infrastructure and/or R&D activities. * Develop and ... Additional Information All your information will be kept confidential according to EEO guidelines.

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Position Description Provide first level support to end users on a variety of issues including but ... The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ...

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

The IT Support Specialist role provides essential helpdesk support, assisting and liaising with our managed services provider (MSP) to ensure prompt and effective resolution of user issues across ...

IT Helpdesk Representative

Manhattan, NY · On-site

$70K - $80K/yr

... all support requests and resolutions in the helpdesk system. -Maintain and update technical documentation and user guides. -Collaborate with other IT team members to address complex issues and ...

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It Helpdesk Support Jobs information

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How much do it helpdesk support jobs jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for it helpdesk support jobs in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What cities are hiring for It Helpdesk Support Jobs jobs? Cities with the most It Helpdesk Support Jobs job openings:
IT Helpdesk Support

$17 - $25/hr

Full-time

Re-posted 8 days ago


Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.