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It Helpdesk Support Jobs Jobs (NOW HIRING)

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Perform routine information technology support activities involving installation, maintenance, and ... Provides helpdesk support by trouble-shooting and resolving helpdesk tickets or escalating to ...

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...

IT Helpdesk Technician Position Overview: Hidden Level is transforming airspace safety with ... Provide first-level technical support across a mixed-OS environment: Monitor, respond to and ...

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please ... Must-Have Skills: * 2-3 years of experience providing IT desktop support, including troubleshooting ...

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Job Title: IT Helpdesk Technologist Location: Dallas , Honolulu Hawaii (100% Onsite) Client ... This role will be responsible for supporting Point of Sale (POS) systems, payment devices, fuel ...

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Position Description Provide first level support to end users on a variety of issues including but ... The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ...

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How much do it helpdesk support jobs jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for it helpdesk support jobs in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What cities are hiring for It Helpdesk Support Jobs jobs? Cities with the most It Helpdesk Support Jobs job openings:
IT Helpdesk Support Specialist

IT Helpdesk Support Specialist

Stockdale Capital Partners LLC

Los Angeles, CA • On-site

Full-time

Re-posted 17 days ago


Job description

Job Summary:
Stockdale Capital Partners is a vertically-integrated real estate private equity firm investing across asset classes nationally, and they are seeking an enthusiastic IT Helpdesk Support Specialist to join their growing team. The role involves providing IT helpdesk support, troubleshooting technical issues, and assisting with onboarding and IT asset management.
Responsibilities:
• Provide IT helpdesk support to company employees.
• Diagnose, troubleshoot, and maintain Windows 10/11 computers running Microsoft Office 365.
• Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
• Assist users with remote support for technical issues.
• Monitor and respond to tickets within the company’s IT ticketing system.
• Maintain IDF rooms and IT equipment in clean condition.
• Provide technical guidance to end-users on IT tools, systems, and processes.
• Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
• Help write and maintain IT knowledgebase documentation.
• Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
• Monitor and manage company vendors and IT services.
• Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
• Travel to other office locations including out of state when requested.
Qualifications:
Required:
• Provide IT helpdesk support to company employees.
• Diagnose, troubleshoot, and maintain Windows 10/11 computers running Microsoft Office 365.
• Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
• Assist users with remote support for technical issues.
• Monitor and respond to tickets within the company’s IT ticketing system.
• Maintain IDF rooms and IT equipment in clean condition.
• Provide technical guidance to end-users on IT tools, systems, and processes.
• Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
• Help write and maintain IT knowledgebase documentation.
• Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
• Monitor and manage company vendors and IT services.
• Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
• Travel to other office locations including out of state when requested.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills.
• A proactive and customer-focused approach to IT support.
• Ability to lift equipment and boxes as needed.
• Must have own reliable transportation.
Preferred:
• Proven experience in providing technical support in an IT environment.
• Proficiency with Office 365 applications.
• Strong knowledge of Windows 10/11 operating systems.
• Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred.
• Capable of troubleshooting and replacing computer hardware.
• Experience with video conferencing tools (MS Teams and Zoom).
• Familiarity with VOIP systems (Zoom phones).
• Patching and mounting network equipment on racks.
• Familiarity with Microsoft Entra/Intune.
• Some knowledge of Audio/Visual systems and security cameras.
Company:
Stockdale Capital Partners is a vertically integrated real estate investment firm headquartered in Los Angeles, CA with a 30-year operating history of investing in commercial real estate across multiple asset classes throughout the U.S. Founded in 1992, the company is headquartered in Los Angeles, USA, with a team of 51-200 employees. The company is currently Growth Stage.