The role involves providing IT helpdesk support, troubleshooting technical issues, and assisting with onboarding and IT asset management. Responsibilities : • Provide IT helpdesk support to company ...
The role involves providing IT helpdesk support, troubleshooting technical issues, and assisting with onboarding and IT asset management. Responsibilities : • Provide IT helpdesk support to company ...
We deliver strategic workforce solutions that help you manage your talent and business more ... Represents bridge between technology and business needs. Resolves problems with new and existing ...
We deliver strategic workforce solutions that help you manage your talent and business more ... Represents bridge between technology and business needs. Resolves problems with new and existing ...
Proton IT Helpdesk
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$50K - $55K/yr
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Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing technical assistance. You'll help users resolve technology issues through our ticketing system ...
As an IT Help Desk Support Specialist, you will be the first point of contact for employees needing technical assistance. You'll help users resolve technology issues through our ticketing system ...
... in IT helpdesk support positions 2+ years in IT roles with increasing levels of responsibility 2+ years with Microsoft AD and various services (DNS\DHCP\etc.) Experience with Apple Macs ...
... in IT helpdesk support positions 2+ years in IT roles with increasing levels of responsibility 2+ years with Microsoft AD and various services (DNS\DHCP\etc.) Experience with Apple Macs ...
Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 3 to 5 years of progressive experience in technical support, IT support, or help ...
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IT Help Desk Support - Level II (MSP)
$70K - $80K/yr
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IT Help Desk Support - Level II (MSP)
$70K - $80K/yr
Summary Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II . A successful candidate will have a track record of ...
This reputation is a result of superior quality of our products and our people. IT Helpdesk Support Specialist The IT Support Helpdesk is responsible for providing the first through some third-tier ...
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This reputation is a result of superior quality of our products and our people. IT Helpdesk Support Specialist The IT Support Helpdesk is responsible for providing the first through some third-tier ...
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IT Support Analyst
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IT Support Analyst
$26 - $34/hr
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IT Helpdesk Technician
Syracuse, NY · On-site
IT Helpdesk Technician Position Overview: Hidden Level is transforming airspace safety with ... Provide first-level technical support across a mixed-OS environment: Monitor, respond to and ...
Information Technology (IT) Helpdesk Technician
Buffalo, NY · On-site
$23 - $28/hr
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Information Technology (IT) Helpdesk Technician
Buffalo, NY · On-site
$23 - $28/hr
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You will also contribute to Help Desk related projects and continuously grow your technical ... IT support or helpdesk experience * Experience working with both Windows and Apple (Mac OS/IOS ...
Quick apply
You will also contribute to Help Desk related projects and continuously grow your technical ... IT support or helpdesk experience * Experience working with both Windows and Apple (Mac OS/IOS ...
IT Helpdesk Technician
Chicago, IL · On-site
$55K - $70K/yr
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IT Helpdesk Technician
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Dallas, TX · On-site
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Santa Clara, CA · On-site
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Rochester, NY · On-site
$40K - $60K/yr
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Rochester, NY · On-site
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It Helpdesk Support Jobs information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do it helpdesk support jobs jobs pay per hour?
Full-time
Re-posted 17 days ago
Job description
Stockdale Capital Partners is a vertically-integrated real estate private equity firm investing across asset classes nationally, and they are seeking an enthusiastic IT Helpdesk Support Specialist to join their growing team. The role involves providing IT helpdesk support, troubleshooting technical issues, and assisting with onboarding and IT asset management.
Responsibilities:
• Provide IT helpdesk support to company employees.
• Diagnose, troubleshoot, and maintain Windows 10/11 computers running Microsoft Office 365.
• Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
• Assist users with remote support for technical issues.
• Monitor and respond to tickets within the company’s IT ticketing system.
• Maintain IDF rooms and IT equipment in clean condition.
• Provide technical guidance to end-users on IT tools, systems, and processes.
• Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
• Help write and maintain IT knowledgebase documentation.
• Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
• Monitor and manage company vendors and IT services.
• Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
• Travel to other office locations including out of state when requested.
Qualifications:
Required:
• Provide IT helpdesk support to company employees.
• Diagnose, troubleshoot, and maintain Windows 10/11 computers running Microsoft Office 365.
• Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
• Assist users with remote support for technical issues.
• Monitor and respond to tickets within the company’s IT ticketing system.
• Maintain IDF rooms and IT equipment in clean condition.
• Provide technical guidance to end-users on IT tools, systems, and processes.
• Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
• Help write and maintain IT knowledgebase documentation.
• Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
• Monitor and manage company vendors and IT services.
• Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices.
• Travel to other office locations including out of state when requested.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills.
• A proactive and customer-focused approach to IT support.
• Ability to lift equipment and boxes as needed.
• Must have own reliable transportation.
Preferred:
• Proven experience in providing technical support in an IT environment.
• Proficiency with Office 365 applications.
• Strong knowledge of Windows 10/11 operating systems.
• Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred.
• Capable of troubleshooting and replacing computer hardware.
• Experience with video conferencing tools (MS Teams and Zoom).
• Familiarity with VOIP systems (Zoom phones).
• Patching and mounting network equipment on racks.
• Familiarity with Microsoft Entra/Intune.
• Some knowledge of Audio/Visual systems and security cameras.
Company:
Stockdale Capital Partners is a vertically integrated real estate investment firm headquartered in Los Angeles, CA with a 30-year operating history of investing in commercial real estate across multiple asset classes throughout the U.S. Founded in 1992, the company is headquartered in Los Angeles, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Stockdale Capital Partners
Sourced by ZipRecruiter
Industry
Real estate
Company size
11 - 50 Employees
Headquarters location
Los Angeles, CA, US
Year founded
2010