... IT Help Desk Analyst to provide first-line technical support and deliver a strong end-user ... Make timely escalations for issues that cannot be resolved immediately * Assist with fulfillment ...
... IT Help Desk Analyst to provide first-line technical support and deliver a strong end-user ... Make timely escalations for issues that cannot be resolved immediately * Assist with fulfillment ...
IT Manager
Indianapolis, IN · On-site
$90K - $111K/yr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
IT Manager
Indianapolis, IN · On-site
$90K - $111K/yr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Help Desk Specialist
Indianapolis, IN · On-site
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Help Desk Specialist
Indianapolis, IN · On-site
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Help Desk Specialist
Indianapolis, IN · On-site
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Help Desk Specialist
Indianapolis, IN · On-site
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Help Desk Specialist
Indianapolis, IN · On-site
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Help Desk Specialist
Indianapolis, IN · On-site
On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... improvement * Assist with business reporting by partnering with internal teams to develop and ...
Jr. Help Desk Technician
$50K - $60K/yr
op Skills Details IT Help Desk Technician Fort Wayne, IN (Onsite) Full-Time About the Opportunity ... Maintain and contribute to internal knowledge base documentation. * Assist with inventory ...
Jr. Help Desk Technician
$50K - $60K/yr
op Skills Details IT Help Desk Technician Fort Wayne, IN (Onsite) Full-Time About the Opportunity ... Maintain and contribute to internal knowledge base documentation. * Assist with inventory ...
Jr. Help Desk Technician
Fort Wayne, IN · On-site
$50K - $60K/yr
op Skills Details IT Help Desk Technician Fort Wayne, IN (Onsite) Full-Time About the Opportunity ... Maintain and contribute to internal knowledge base documentation. * Assist with inventory ...
Quick apply
Jr. Help Desk Technician
Fort Wayne, IN · On-site
$50K - $60K/yr
op Skills Details IT Help Desk Technician Fort Wayne, IN (Onsite) Full-Time About the Opportunity ... Maintain and contribute to internal knowledge base documentation. * Assist with inventory ...
Information Technology Manager
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Quick apply
Information Technology Manager
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Information Technology Manager
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Information Technology Manager
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Information Technology Manager
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Information Technology Manager
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Information Technology Manager
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Information Technology Manager
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
IT Technician
Fort Wayne, IN · On-site
$68K - $98K/hr
Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... updates, and special projects * Assist with basic user account setup, access changes, and ...
Quick apply
IT Technician
Fort Wayne, IN · On-site
$68K - $98K/hr
Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... updates, and special projects * Assist with basic user account setup, access changes, and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
Log, track, prioritize, and resolve help desk tickets in a timely manner. * Assist with new-hire ... Follow company IT security policies and best practices. * Provide excellent customer service and ...
IT Manager
Columbia City, IN · On-site
$120K - $140K/yr
The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...
IT Manager
Columbia City, IN · On-site
$120K - $140K/yr
The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
Quick apply
Help Desk Associate
Valparaiso, IN · On-site
$15.75 - $21.25/hr
Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ... Strong conviction to assist others * Customer service oriented * Strong stress tolerance
It Help Desk Lab Assistant information
What cities in Indiana are hiring for It Help Desk Lab Assistant jobs?
Cities in Indiana with the most It Help Desk Lab Assistant job openings:
IT Help Desk Analyst I - Indianapolis, IN - Hybrid
Indianapolis, IN • On-site
Strategic Systems Inc
Other
Posted 28 days ago
Job description
Location: Indianapolis, IN Hybrid Employment Type: Contract Duration: 6 Months Schedule: Full-time, 8 hours/day
Shift Options: 6:00 AM 3:00 PM ET or 8:00 AM 5:00 PM ET
Onsite Requirement: Hybrid; onsite presence may vary from 1 4 days per week
Experience: 1 3 years
Overtime / Weekends / On-Call: None
Role Overview
We are looking for an IT Help Desk Analyst to provide first-line technical support and deliver a strong end-user experience. The ideal candidate will have hands-on troubleshooting experience across PC hardware/software, Microsoft 365, networking, password/access issues, virtual machines, and endpoint devices.
Key Responsibilities
- Receive and manage IT support requests through phone and automated channels
- Troubleshoot and resolve first-level technical issues
- Support PC hardware, software, networking, and telecommunications issues
- Provide Microsoft 365 (O365) support
- Perform password maintenance and password resets
- Support Virtual Machines
- Support Dell Wyse devices
- Log, track, and manage incidents and requests using established procedures
- Make timely escalations for issues that cannot be resolved immediately
- Assist with fulfillment activities and special projects
- Maintain accurate technical documentation and ticket information
Must-Have Skills
- 1 3 years of Help Desk, Service Desk, Desktop Support, or IT Technical Support experience
- PC hardware and software troubleshooting
- Microsoft Office 365 / O365 support
- Password maintenance and reset troubleshooting
- Basic computer networking knowledge
- Telecommunications and/or configuration management troubleshooting
- Incident/request logging and management
- First-line technical troubleshooting
- Strong customer service skills
- Excellent verbal, written, and interpersonal communication
Preferred Skills
- Virtual Machine support
- Dell Wyse device support
- ServiceNow ITSM modules
- HDI certification
- Service Desk tools
- 2 3 years of customer service experience
Education
Associate's degree or recognized trade certification preferred. Equivalent education and relevant experience in personal computers, computer networking, telecommunications, or configuration management troubleshooting may also be considered.
Don t Apply If
- You do not have hands-on IT troubleshooting experience
- You are looking exclusively for a fully remote position
- You cannot accommodate the required hybrid schedule in Indianapolis, IN
- Your experience is primarily non-technical customer service without PC/software/network troubleshooting