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It Field Operations Manager Jobs in California (NOW HIRING)

Ensign Services, Inc.

IT Field Resource

Sonoma, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually ... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ...

Ensign Services, Inc.

IT Field Resource

Vallejo, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually ... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ...

Ensign Services

IT Field Resource

Vallejo, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually ... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ...

Ensign Services, Inc.

IT Field Resource

Santa Rosa, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually ... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ...

Ensign Services

IT Field Resource

Santa Rosa, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually ... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ...

Ensign Services

IT Field Resource

Sonoma, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually ... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ...

Ensign Services

IT Field Resource

Sonoma, CA · On-site

$70K - $80K/yr

... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ... experience in IT field support (e.g., Help Desk Tier 1, Tier 2, or Tier 3). * 5+ years of ...

Ensign Services

IT Field Resource

Vallejo, CA · On-site

$70K - $80K/yr

... Operations team members to share knowledge, support one another, and achieve shared goals. * Manage ... experience in IT field support (e.g., Help Desk Tier 1, Tier 2, or Tier 3). * 5+ years of ...

Tutor Perini

Manager IT Field Services

Sylmar, CA · On-site

$120K - $160K/yr

Lead the operational management of TPC field resources for network and desktop support for the ... Partner with the Manager of IT Operations to develop and implement help desk ticket scheduling ...

Tutorperini

Manager IT Field Services

Los Angeles, CA · On-site

$120K - $160K/yr

Lead the operational management of TPC field resources for network and desktop support for the ... Partner with the Manager of IT Operations to develop and implement help desk ticket scheduling ...

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It Field Operations Manager information

What is the difference between It Field Operations Manager vs Network Operations Center (NOC) Technician?

AspectIt Field Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA Network+ or Cisco CCNA are commonUsually requires an associate degree or technical diploma; certifications like CompTIA Network+ or Cisco CCNA are also common
Work EnvironmentField-based, working on-site at client locations or infrastructure sitesIndoor, centralized control room environment monitoring network systems
Industry UsageUsed across IT service providers, telecom, and enterprise sectors for managing field operationsPrimarily in telecom, internet service providers, and large enterprise networks for network monitoring

The It Field Operations Manager oversees field teams and manages on-site IT infrastructure, while the NOC Technician focuses on monitoring and maintaining network systems from a centralized location. Both roles require technical certifications and are vital in IT and telecom industries, but they differ mainly in work environment and scope of responsibilities.

Is an IT Field Operations Manager a high paying job?

An IT Field Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require technical skills, leadership abilities, and certifications, and they tend to offer higher pay compared to entry-level IT positions.

What does an IT Field Operations Manager do?

An IT Field Operations Manager oversees the deployment, maintenance, and support of IT infrastructure and services across multiple locations. They coordinate technical teams, ensure system reliability, and implement operational procedures, often using tools like remote management software. Strong leadership, technical knowledge, and problem-solving skills are essential for this role.

What is the difference between an IT Field Operations Manager and an IT operations manager?

An IT Field Operations Manager oversees on-site technical support, infrastructure deployment, and maintenance at various locations, often managing field technicians and ensuring operational efficiency outside the office. An IT Operations Manager focuses on managing internal IT processes, system performance, and service delivery within an organization, typically from a central office or data center. Both roles require strong leadership and technical skills but differ mainly in their scope and work environment.

What cities in California are hiring for It Field Operations Manager jobs?

Cities in California with the most It Field Operations Manager job openings:

IT Field Resource

Sonoma, CA • On-site

Ensign Services, Inc.
See more jobs at Ensign Services, Inc.external

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Support facilities by deploying, servicing, and ordering IT equipment to ensure reliable daily operations.

  • Install, support, and troubleshoot networking and telecommunications equipment in collaboration with teams and vendors.

  • Travel extensively to support multiple facilities, respond to support requests, and participate in team meetings and culture events.

Ensign Group rating

6.5

Company rating: 6.5 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers

Job description

IT Field Resource
Position Type: Full Time, exempt employee.
Salary: $70,000 - $80,000 annually, DOE; may be eligible for bonus.
Location: This position supports the Northern California area/market,and requires extensive travel (75%+). The ideal candidate will reside near Vallejo, Sonoma, or Santa Rosa, CA.
About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc., which is a national leader in the operation of skilled nursing, senior living, rehabilitation, home health, hospice, and other healthcare services. ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting.
We seek individuals who thrive in a dynamic environment, embrace continuous learning, and are passionate about making a meaningful impact. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About the Opportunity:
We are seeking an energetic IT Field Resource to support facilities through a mix of remote ticket resolution and onsite troubleshooting. This role requires significant travel to support our market facilities, ensuring reliable and fully functional systems. If you are an IT professional who values teamwork, ownership, and hands-on support, this role allows you to travel while directly supporting skilled nursing home teams and the systems they rely on every day.
Job Duties and Responsibilities include, but are not limited to:
  • Serve as a trusted IT partner to Facility Administration, Nursing teams, and Service Center team members, ensuring they have the tools and support needed to focus on resident care.
  • Support facilities by coordinating the deployment, service, and ordering of IT equipment that enables reliable daily operations.
  • Work collaboratively with teams and vendors to install and support networking and telecommunications equipment.
  • Guide facilities through warranty requests and equipment returns, helping resolve issues quickly and smoothly.
  • Collaborate closely with fellow Field Operations team members to share knowledge, support one another, and achieve shared goals.
  • Manage mobile devices through MDM to keep team members connected, secure, and productive.
  • Respond to Zendesk support requests and prepare equipment quotes with a service-oriented, customer-first approach.
  • Contribute to IT projects by coordinating efforts, communicating progress, and supporting successful outcomes for the facilities we serve.
  • Maintain accurate information in the ServiceNow directory to support access, communication, and operational continuity.
  • Travel out of market to participate in team meetings and culture events, strengthening relationships and collaboration across the organization.
  • Create and adjust monthly schedules as needed.
  • Reconcile AMEX and Concur expenses accurately, supporting responsible stewardship of company resources.
  • Demonstrate and uphold Ensign's CAPLICO core values.

Preferred Qualifications:
  • Associate's or Bachelor's degree in Computer Science or equivalent hands-on experience in IT field support (e.g., Help Desk Tier 1, Tier 2, or Tier 3).
  • 5+ years of hands-on IT support experience in environments serving 100+ users and/or multiple locations.
  • Good troubleshooting methodologies and basic knowledge of, including but not limited to the following:
    • Windows OS 10, 11 and Office 365.
    • Computer Devices and Printer/Scanner configuration and support that include: HP Computers, Lenovo Computers, Dell Computers, Xerox, Konica Minolta, Ricoh, Microsoft Suite, Citrix, Active Directory, Workday, Edge, Chrome, Chrome OS, Apple iOS, Android Devices, iPhone, Zendesk, Service Now, and Imaging Computers.
    • Networking fundamentals and protocols and structured cabling.
    • Information security practices.
    • Mobile device management and configuration practices.
    • IT cabling infrastructure.
  • Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email.
  • Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
  • Ability to prioritize, multitask and work under time constraints.
  • Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
  • Ability to be flexible and adapt to changes in regard to expectations and the organization.
  • Ability to hold peers accountable for and work as a team to achieve success.
  • Experience supporting multiple facilities as a mobile field technician visiting one or more sites per day.
  • Experience working with multiple vendors, building relationships, and identifying new and exciting technologies to advance our ecosystem.

Working Conditions:
We support 24/7 operations. This position requires extensive travel (75%+), must be able drive distances of up to 4 hours as needed. Monthly, or as needed, air travel is also necessary in this position. Most work is performed in office areas, basements, network rooms (MDF/IDF), Telco Rooms, and other storage areas may be necessary in specific situations. This position does pose some risk of injury from falls, burns from equipment, odors, exposed to dust, disinfectants, hazardous chemicals, tobacco smoke, and other air contaminants.
Additional Information:
  • Pre-employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.
Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.
Job ID: 1696

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