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It End User Computing Jobs in Georgia (NOW HIRING)

Tier4 Group

IT Engineer - Genius Bar

Atlanta, GA · On-site

What We're Looking For * 5+ years of experience in IT Support, Systems Administration, End User Computing, Desktop Engineering, or Infrastructure Support. * Experience delivering high-touch, customer ...

New

Motion Recruitment

Technology Support

Roswell, GA

$20.25 - $27.75/hr

In this role, you will provide on-site end-user computing support including: investigating ... Responsibilities: * Provide assistance to schools in troubleshooting IT technology in several ...

LoadUp Technologies

IT Specialist

Alpharetta, GA · On-site

This onsite role at our Alpharetta, GA office covers three core areas: end-user computing, office ... It's a hands-on opportunity for an IT professional who wants ownership over the full technology ...

ASK Consulting

Project Manager

Alpharetta, GA · On-site

... IT Project Manager to partner with our Digital Employee Experience (DEX) and End User Computing (EUC) teams. In this role, you will lead cross-functional projects aimed at engineering a secure ...

New

LoadUp

IT Specialist

Alpharetta, GA

This onsite role at our Alpharetta, GA office covers three core areas: end-user computing, office ... It's a hands-on opportunity for an IT professional who wants ownership over the full technology ...

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All JobsIt End User Computing JobsIt End User Computing Jobs in Georgia

It End User Computing information

See Georgia salary details

$11

$26

$50

How much do it end user computing jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it end user computing in Georgia is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.14 and $32.73 per hour, depending on experience, location, and employer.

What is IT End User Computing?

IT End User Computing (EUC) refers to the set of technologies, processes, and support services that enable employees or end users to access, manage, and use computing resources like desktops, laptops, virtual desktops, and mobile devices. EUC professionals are responsible for ensuring that users have a seamless and secure experience with their devices and applications, often handling issues like software installation, troubleshooting, and system updates. This field also encompasses the management of user data, security policies, and the integration of cloud or virtual environments to enhance user productivity.

What are the key skills and qualifications needed to thrive as an IT End User Computing professional?

Success as an IT End User Computing professional requires a solid understanding of desktop operating systems, troubleshooting, and hardware/software support, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, remote desktop management software, and ticketing systems is commonly expected. Strong communication, problem-solving, and customer service skills help professionals effectively assist users and translate technical issues into understandable solutions. These abilities are essential for maintaining business productivity and ensuring a positive user experience across the organization.

What are some common challenges faced by IT End User Computing professionals, and how can they be addressed?

IT End User Computing professionals often encounter challenges such as supporting a diverse range of devices, managing user expectations, and ensuring seamless software updates across the organization. These challenges can be addressed by implementing standardized procedures for troubleshooting, maintaining clear communication with end-users, and leveraging remote management tools to provide timely support. Staying updated with the latest technology trends and participating in regular training can also help professionals anticipate and resolve issues more efficiently.

What is the difference between It End User Computing vs Desktop Support Specialist?

AspectIt End User ComputingDesktop Support Specialist
Primary FocusManaging end user devices, applications, and user environmentsProviding technical support for desktop hardware and software issues
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop AdministratorCompTIA A+, HDI Support Center Analyst
Work EnvironmentIT departments, enterprise environments, remote supportHelp desks, corporate offices, on-site support
Common TasksDevice provisioning, application deployment, user environment managementTroubleshooting hardware/software issues, user assistance

It End User Computing focuses on managing and optimizing end user devices and environments, often involving broader responsibilities like device management and application deployment. In contrast, a Desktop Support Specialist primarily handles troubleshooting and resolving user hardware and software issues. Both roles require similar certifications and work in enterprise settings, but It End User Computing has a broader scope related to user environment management.

What does an IT End User Computing engineer do?

An IT End User Computing engineer is responsible for managing and supporting end-user devices such as desktops, laptops, and mobile devices. They troubleshoot hardware and software issues, deploy updates, and ensure secure and efficient access to corporate systems, often using tools like remote management software and following ITIL best practices.
It End User Computing jobs near you
Infographic showing various It End User Computing job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, 2% Part Time, and 31% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $54,597 per year, or $26.2 per hour.

IT Engineer - Genius Bar

Atlanta, GA • On-site

Tier4 Group
IT Services • 51 - 200 employees
Learn more about Tier4 Groupexternal

Full-time

Posted 2 days ago

New

Job description

IT Engineer II | Genius Bar Engineer
Location: East Cobb - near Truist Park
Onsite
Full Time

We're looking for an experienced Level II IT Engineer who combines strong technical expertise with an exceptional customer service mindset.

In this role, you'll serve as a key member of our IT Engineering team while acting as a trusted technology resource for employees across the organization. You'll provide both walk-up and escalated technical support, deliver white-glove service for end users and leadership, and help maintain a modern Microsoft-centric environment.

This position is ideal for someone who enjoys solving complex technical issues but also thrives in highly visible, employee-facing environments where communication, responsiveness, and customer experience are just as important as technical skill.

What You'll Be DoingGenius Bar & Employee Technology Experience
  • Serve as a primary point of contact for employees seeking in-person and remote technical assistance.
  • Provide a "Genius Bar" style support experience, offering hands-on assistance for hardware, software, mobile devices, and workplace technology.
  • Deliver white-glove support for executives, leadership teams, and other business-critical users.
  • Own user issues from initial engagement through resolution, ensuring an exceptional support experience.
  • Support conference room technology, collaboration tools, printers, peripherals, and workplace devices.
  • Assist with employee onboarding by preparing, deploying, and configuring technology for new hires.
  • Manage device refreshes, replacements, upgrades, and technology lifecycle initiatives.
  • Build trusted relationships with employees while serving as an ambassador for the IT organization.
Technical Support & Engineering
  • Act as a Tier II escalation point for complex endpoint, application, networking, and infrastructure issues.
  • Troubleshoot and resolve advanced issues involving Microsoft 365, Entra ID, Active Directory, Windows endpoints, and enterprise applications.
  • Manage and support Microsoft Intune and/or SCCM environments for endpoint deployment, patching, and compliance.
  • Troubleshoot VPN, Wi-Fi, LAN/WAN, DNS, DHCP, and connectivity-related issues.
  • Develop and maintain PowerShell scripts to automate routine administrative functions.
  • Create technical documentation, knowledge base articles, and support procedures.
Systems & Infrastructure Support
  • Support Windows Server environments and core enterprise infrastructure.
  • Assist with system upgrades, patch management, and technology improvement initiatives.
  • Monitor system performance and proactively identify opportunities for increased reliability and efficiency.
  • Partner with Infrastructure, Security, and Applications teams on enterprise projects and escalations.
What We're Looking For
  • 5+ years of experience in IT Support, Systems Administration, End User Computing, Desktop Engineering, or Infrastructure Support.
  • Experience delivering high-touch, customer-focused end-user support.
  • Strong Microsoft technology background including:
    • Active Directory
    • Entra ID (Azure AD)
    • Microsoft 365
    • Intune and/or SCCM
    • Windows Desktop & Server
  • Solid networking fundamentals including TCP/IP, DNS, DHCP, VPN, LAN/WAN.
  • Experience with PowerShell scripting and automation.
  • Strong troubleshooting and root-cause analysis skills.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a highly visible role supporting users across all levels of the organization.
Preferred
  • Experience supporting executives and VIP users.
  • Experience in a walk-up support center, technology bar, Genius Bar, or end-user experience environment.
  • Microsoft certifications.
  • CompTIA Network+, Security+, or ITIL Foundation certification.
Why You'll Love It Here
  • Top-shelf benefits that begin on Day One!
  • Work with a modern, cloud-first technology stack and the latest enterprise tools
  • Be part of a rapidly growing organization with real opportunities for advancement
  • Gain exposure to cutting-edge technologies and high-impact projects
  • Collaborate with a team that values innovation, growth, and continuous learning