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It Desktop Support Engineer Jobs in Draper, UT (NOW HIRING)

... an IT support engineer with a few years experience to help our teams across a variety of tech ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...

And if that resonates with you We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems ...

... an IT support engineer with a few years experience to help our teams across a variety of tech ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...

... an IT support engineer with a few years experience to help our teams across a variety of tech ... Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ...

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

... technologies. Support includes specification, installation, and testing of computer systems and ... Desk side engineer for technical support for customers and their networked computers and ...

Desktop Support Analyst

Draper, UT · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a customer-focused Desktop Support Technician to join a dynamic IT support team. This individual will provide a combination of onsite desktop support ...

Desktop Support Analyst

Draper, UT · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a customer-focused Desktop Support Technician to join a dynamic IT support team. This individual will provide a combination of onsite desktop support ...

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... information 9. Move equipment associated with escalated incidents and service requests 10. ...

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support SpecialistDonorConnect is looking for a full-time IT Support Specialist to add to our ... desktop support. If you enjoy working with tech and with people, apply now!DonorConnect is a ...

You will be part of a supportive IT team focused on delivering reliable technology solutions and ... Qualifications · 1-2+ years in a desktop support or corporate helpdesk environment preferred · ...

At Canopy, our IT team does more than just reset passwords; they are the architects of our physical ... From mastering the macOS ecosystem to engineering the perfect conference room setup, you will be ...

At Canopy, our IT team does more than just reset passwords; they are the architects of our physical ... From mastering the macOS ecosystem to engineering the perfect conference room setup, you will be ...

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It Desktop Support Engineer information

See Draper, UT salary details

$9

$25

$42

How much do it desktop support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it desktop support engineer in Draper, UT is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $28.75 per hour, depending on experience, location, and employer.

What is the difference between It Desktop Support Engineer vs Network Support Technician?

AspectIt Desktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network labs, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardwareConfigure, maintain, troubleshoot networks
Industry UsageIT support, corporate, SMBsNetworking companies, ISPs, large enterprises

The It Desktop Support Engineer primarily handles desktop and software issues within an organization, focusing on end-user support. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each role essential for comprehensive IT support.

Infographic showing various It Desktop Support Engineer job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,492 per year, or $25.2 per hour.

IT Desktop Support

Salt Lake City, UT • On-site

Sky Systems, Inc. (SkySys)
IT Services • 11 - 50 employees

Other

Posted 9 days ago


Key responsibilities

  • Perform troubleshooting and support for desktops, notebooks, and meeting room devices.

  • Coordinate with vendors, manage conference room accounts, and assist with infrastructure and network checks.

  • Support equipment replacement, reset during failures, and maintain communication with onsite and offsite teams.


Job description

Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs

Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.
Responsibilities

  • Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
  • Manage and track loaner/spare devices using customer-provided systems.
  • Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
  • Manage conference room accounts (add/remove users, password resets, ownership updates).
  • Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
  • Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
  • Coordinate with third-party vendors and procurement teams when required.
  • Support equipment replacement or reset during failures under guidance from central IT.
  • Ability to work at height when required (ladder/lift).
  • Maintain communication with onsite/offsite teams to report changes, issues, or updates.
  • Ensure proper coverage during leaves and follow site operational processes/SOPs.


Must-Haves

  • 2–4 years of experience in IT and AV support.
  • Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
  • Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
  • Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
  • Ability to perform physical tasks, including lifting equipment and working at height.
  • Strong communication, customer service, and documentation skills.
  • Ability to follow SOPs, ticketing processes, and escalation guidelines.


Good-to-Haves

  • Experience using ITSM tools (ServiceNow, Jira).
  • Exposure to AV control systems or room management systems.
  • Basic understanding of AV-over-IP or networked AV environments.
  • Experience working in enterprise or fast-paced onsite environments.
  • Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
  • Audio Visual Support
  • Basic understanding of networking and TCPIP
  • Basic understanding of fiber, copper, network infrastructure
  • Crestron Fusion
  • Hardware support
  • Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
  • Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)
  • Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
  • Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.
  • Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
  • Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
  • CompTI certA A+
  • OEM Certifications