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It Computer Support Jobs in Wisconsin (NOW HIRING)

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

Manpower

IT Support Specialist

Madison, WI · Hybrid

$23/hr

As an IT Support Specialist, you will be part of the IT department supporting the entire ... Associate's degree in information technology, computer science, or related field preferred

Rosendin Electric, Inc.

WI · On-site

$60 - $80/hr

The IT Support Specialist is responsible for IT support for the Regional Office including but not ... Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred

Benchwood Foods

IT Support Specialist II

Kenosha, WI · On-site

$60 - $80/hr

Associate's degree (2-year) or Bachelor's degree (4-year) in Information Technology, Computer ... Manufacturing site support * Networking concepts including VLANs * Candidates do not have to be ...

Nemak

IT Operations Specialist WIS

Sheboygan, WI · On-site

... Computer Science, or related field is desirable. * Certifications and relevant experience may be accepted in lieu of a degree. * Experience in IT Operations, IT Systems, and Technical Support is ...

DrinkPAK II, LLC

WI · On-site

$60 - $80/hr

Associate's degree in IT, Computer Science, or related field preferred * At least 1-3 years of hands‑on IT support experience in a corporate or industrial environment * Working knowledge of Windows ...

Brenntag

IT Support Engineer L1

Wauwatosa, WI · On-site

Support onboarding and offboarding processes including equipment setup and decommissioning ... Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

Support onboarding and offboarding processes including equipment setup and decommissioning ... Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ...

PWR Performance Products Pty Ltd

WI · On-site

$60 - $80/hr

This position supports all aspects of IT infrastructure, including networking, servers, data ... Degree or diploma in Information Technology, Computer Science, or related field (or equivalent ...

Foxconn WI

IT Project Manager

Mount Pleasant, WI · On-site

$60K - $85K/yr

... IT solutions that support manufacturing operations, enhance productivity, and improve system ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

SHINE Technologies, LLC

IT Support Specialist

Fitchburg, WI · On-site

$25 - $28/hr

SHINE Technologies is seeking an IT Support Specialist to provide advanced technical support to ... Ability to use a computer, telephone and standard office equipment. * Ability to comply with safety ...

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All JobsIt Computer Support JobsIt Computer Support Jobs in Wisconsin

It Computer Support information

What is an IT computer support specialist?

An IT Computer Support specialist is a professional who helps individuals and organizations resolve technical issues with their computer systems, software, and networks. They provide troubleshooting assistance, install and configure hardware and software, and ensure that IT systems run efficiently. These specialists may work in person, over the phone, or via remote support tools to address problems and maintain technology infrastructure. Their role is vital for minimizing downtime and ensuring optimal performance of technology within an organization.

What are the key skills and qualifications needed to thrive as an IT computer support specialist?

To thrive as an IT Computer Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and typically at least a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help in delivering clear assistance and managing user frustrations. These abilities ensure quick issue resolution, minimize downtime, and maintain smooth technology operations within the organization.

What are some common challenges IT computer support specialists face when troubleshooting user issues remotely?

IT Computer Support specialists often encounter challenges such as limited visibility into the user's device, difficulty communicating technical steps to non-technical users, and diagnosing problems without hands-on access. Remote troubleshooting can require patience, strong problem-solving skills, and the ability to guide users through solutions step by step. Building rapport and maintaining clear communication are crucial for resolving issues efficiently and ensuring user satisfaction.

What is the difference between It Computer Support vs Network Technician?

AspectIt Computer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, routers, switches
Job FocusHardware/software issues, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageWidespread across various sectorsPrimarily in IT and telecommunications

It Computer Support and Network Technician roles overlap in technical skills and certifications but differ mainly in focus. It Computer Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure. Both roles are essential in IT environments, often working together to ensure smooth technology operations.

Is a career in IT support worth IT?

A career as an IT support specialist can be worthwhile due to steady demand for technical assistance in various industries. It often requires troubleshooting skills, knowledge of hardware and software, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity fields.

What does an IT computer support job do?

An IT computer support job involves assisting users with hardware, software, and network issues, troubleshooting technical problems, and maintaining computer systems. Support specialists often use tools like remote access software and may hold certifications such as CompTIA A+ to perform their duties efficiently.

Which IT computer support job is the highest paid?

Senior IT support roles, such as IT Manager or Network Architect, tend to be the highest paid within the computer support field, often requiring advanced certifications and extensive experience. These positions typically offer higher salaries due to increased responsibilities and specialized skills in network infrastructure, cybersecurity, and systems management.
It Computer Support jobs near you
Infographic showing various It Computer Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Computer Support Specialist

Beloit, WI • On-site

Global Data Consultants
IT Services • 201 - 500 employees
Learn more about Global Data Consultantsexternal

Full-time

Posted 14 days ago

Job description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.
Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.
Responsibilities
  • Provide front-line technical support to end users via phone, email, and ticketing systems
  • Troubleshoot and resolve hardware, software, and network-related issues
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems
  • Manage user accounts, permissions, and password resets using Active Directory
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments)
  • Install, configure, and maintain desktops, peripherals, and applications
  • Assist with VoIP system setup and support
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed)
  • Document incidents, solutions, and procedures in help desk systems
  • Travel to support multiple locations when necessary
  • Maintain and track IT equipment and inventory
  • Collaborate with vendors and internal teams to resolve complex issues
  • Assist with IT security efforts including phishing testing and audit support

Minimum Qualifications
  • Associate's or Bachelor's Degree in related field
  • Experience in help desk, desktop support, or customer support roles
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11)
  • Hands-on experience with Active Directory
  • Familiarity with networking fundamentals (LAN, VPN, security basics)
  • Experience supporting hardware in a Dell workstation environment
  • Ability to troubleshoot issues independently and efficiently
  • Strong customer service and communication skills

Preferred Experience
  • Experience with Meraki (Cisco-based) network environments
  • Exposure to ERP, CAD, or manufacturing software systems
  • Familiarity with VoIP systems and IT hardware installations
  • Experience working in multi-site or field support environments
  • Knowledge of IT compliance, audits, or security practices

What We Do:
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.
Why Work for GDC?
  • Cutting Edge Technology and Innovation
  • Career Growth Opportunities
  • Employee-Centric Environment
  • Comprehensive Benefits Package
  • Holiday and Vacation

Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
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