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It Computer Support Jobs in Michigan (NOW HIRING)

LAFCU

IT Manager

Lansing, MI · On-site

$84K - $104K/yr

Plan, prioritize, and execute technology initiatives that support organizational goals while ... Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent ...

Dean Transportation Inc.

IT Intern

Lansing, MI · On-site

$15.25 - $20.25/hr

SUMMARY OF POSITION IT Intern's is responsible for assisting Staff with support issues by phone ... Currently enrolled in a college or technical program in IT, Computer Science, or related field

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

Kendall Group

IT Support Specialist

Portage, MI · On-site

The IT Support Specialist will be monitoring, installing, and maintaining computers, computer networks, and software and solving problems that may occur within them. Exciting work you will do: The ...

KOSTAL

IT Systems Administrator

Troy, MI · On-site

Experience providing IT support to an office environment as well as production floor. * Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience, plus strong ...

trane technologies

IT Support Analyst

Grand Rapids, MI · On-site

We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...

KOSTAL Group

IT Systems Administrator

Troy, MI · On-site

Experience providing IT support to an office environment as well as production floor. * Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience, plus strong ...

710 Labs

IT Support Specialist

River Rouge, MI · On-site

$55K - $65K/yr

AS/BS degree in computer science or 2+ years of experience in IT systems administration or IT support role * Experience onboarding and offboarding users to various systems * Knowledgeable of ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

This role is crucial for ensuring the smooth and efficient operation of our computer systems and ... Serve as the primary point of contact for IT support requests, responding to issues via phone ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$20 - $27.50/hr

This role is crucial for ensuring the smooth and efficient operation of our computer systems and ... Serve as the primary point of contact for IT support requests, responding to issues via phone ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

This role is crucial for ensuring the smooth and efficient operation of our computer systems and ... Serve as the primary point of contact for IT support requests, responding to issues via phone ...

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It Computer Support information

What is an IT computer support specialist?

An IT Computer Support specialist is a professional who helps individuals and organizations resolve technical issues with their computer systems, software, and networks. They provide troubleshooting assistance, install and configure hardware and software, and ensure that IT systems run efficiently. These specialists may work in person, over the phone, or via remote support tools to address problems and maintain technology infrastructure. Their role is vital for minimizing downtime and ensuring optimal performance of technology within an organization.

What are the key skills and qualifications needed to thrive as an IT computer support specialist?

To thrive as an IT Computer Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and typically at least a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help in delivering clear assistance and managing user frustrations. These abilities ensure quick issue resolution, minimize downtime, and maintain smooth technology operations within the organization.

What are some common challenges IT computer support specialists face when troubleshooting user issues remotely?

IT Computer Support specialists often encounter challenges such as limited visibility into the user's device, difficulty communicating technical steps to non-technical users, and diagnosing problems without hands-on access. Remote troubleshooting can require patience, strong problem-solving skills, and the ability to guide users through solutions step by step. Building rapport and maintaining clear communication are crucial for resolving issues efficiently and ensuring user satisfaction.

What is the difference between It Computer Support vs Network Technician?

AspectIt Computer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, routers, switches
Job FocusHardware/software issues, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageWidespread across various sectorsPrimarily in IT and telecommunications

It Computer Support and Network Technician roles overlap in technical skills and certifications but differ mainly in focus. It Computer Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure. Both roles are essential in IT environments, often working together to ensure smooth technology operations.

Is a career in IT support worth IT?

A career as an IT support specialist can be worthwhile due to steady demand for technical assistance in various industries. It often requires troubleshooting skills, knowledge of hardware and software, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity fields.

What does an IT computer support job do?

An IT computer support job involves assisting users with hardware, software, and network issues, troubleshooting technical problems, and maintaining computer systems. Support specialists often use tools like remote access software and may hold certifications such as CompTIA A+ to perform their duties efficiently.

Which IT computer support job is the highest paid?

Senior IT support roles, such as IT Manager or Network Architect, tend to be the highest paid within the computer support field, often requiring advanced certifications and extensive experience. These positions typically offer higher salaries due to increased responsibilities and specialized skills in network infrastructure, cybersecurity, and systems management.
It Computer Support jobs near you
Infographic showing various It Computer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

IT Manager

Lansing, MI • On-site

LAFCU
Finance and Insurance • 11 - 50 employees
Learn more about LAFCUexternal

$84K - $104K/yr

Other

Re-posted 19 days ago

Job description

Description
LAFCU is seeking an experienced IT Manager to lead our Information Technology team and oversee the technology that powers our organization. This leadership role is responsible for managing infrastructure, cybersecurity, systems administration, networking, telecommunications, and helpdesk operations while fostering a collaborative, high-performing team.
If you're a strategic technology leader who enjoys mentoring others, driving innovation, and ensuring reliable, secure technology solutions, we'd love to hear from you.
  • Lead, coach, and develop a team of IT professionals while fostering a collaborative and service-focused culture.
  • Oversee the daily operations of networking, systems administration, cybersecurity, telecommunications, and helpdesk functions.
  • Plan, prioritize, and execute technology initiatives that support organizational goals while ensuring projects are completed on time and within budget.
  • Evaluate, recommend, and implement technology solutions that improve efficiency, security, and the employee and member experience.
  • Ensure the security, stability, and reliability of the Credit Union's technology infrastructure.
  • Develop, maintain, and enforce IT policies, procedures, and best practices in compliance with NCUA regulations and industry standards.
  • Coordinate disaster recovery planning, business continuity efforts, data backup strategies, and system redundancy.
  • Manage internal and external IT audits, regulatory examinations, and remediation efforts.
  • Partner with vendors and third-party technology providers to support business operations and future growth.
  • Maintain accurate system documentation and ensure all systems remain properly patched, secured, and monitored.
  • Deliver outstanding internal customer service by ensuring timely resolution of technical issues and maintaining high service levels.
  • Stay current on emerging technologies, cybersecurity trends, and industry best practices through ongoing professional development.

Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent industry certifications and experience.
  • Five to eight years of progressive IT experience, including leadership or management responsibilities.
  • Experience managing IT infrastructure, networking, cybersecurity, systems administration, and helpdesk operations.
  • Strong understanding of Microsoft Active Directory environments, computer hardware, software, and telecommunications systems.
  • Experience leading teams, managing projects, and working with technology vendors.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
  • Ability to manage multiple priorities while maintaining a high level of confidentiality and professionalism.

Preferred Qualifcations:
  • Previous experience in a financial institution or other highly regulated industry.
  • Master's degree or advanced technology certifications.
  • Experience with business continuity planning, disaster recovery, regulatory compliance, and IT audit management.

Apply