IT Site Support Manager II
Ocala, FL · On-site
Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, another related ... IT infrastructure program or project management experience in a complex, service-oriented ...
IT Site Support Manager II
Ocala, FL · On-site
Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, another related ... IT infrastructure program or project management experience in a complex, service-oriented ...
IT Site Support Manager II
Ocala, FL · On-site
Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, another related ... IT infrastructure program or project management experience in a complex, service-oriented ...
IT Site Support Manager II
Ocala, FL · On-site
Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, another related ... IT infrastructure program or project management experience in a complex, service-oriented ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Williston, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Williston, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Crystal River, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Crystal River, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Williston, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Williston, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Ocala, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Ocala, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Coleman, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Coleman, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Leesburg, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Leesburg, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Inverness, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Inverness, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Reddick, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Reddick, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Wildwood, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Wildwood, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Ocala, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Ocala, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Fruitland Park, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Fruitland Park, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Belleview, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Belleview, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Dunnellon, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Dunnellon, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Micanopy, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Micanopy, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Ocala, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Ocala, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Beverly Hills, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Beverly Hills, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Archer, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
IT Support Specialist
Archer, FL · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... operating and defending networks, conducting cyber operations, and producing intelligence for ...
It Computer Operator information
See Ocala, FL salary details
$12.96 - $14.97
10% of jobs
$14.97 - $16.98
14% of jobs
$17.23 is the 25th percentile. Wages below this are outliers.
$16.98 - $18.99
13% of jobs
$18.99 - $21
13% of jobs
The median wage is $21.16 / hr.
$21 - $23.01
14% of jobs
$24.79 is the 75th percentile. Wages above this are outliers.
$23.01 - $25.02
14% of jobs
$25.02 - $27.03
10% of jobs
$27.03 - $29.04
6% of jobs
$29.04 - $31.05
3% of jobs
$31.05 - $33.07
2% of jobs
$33.07 - $35.08
2% of jobs
$12
$22
$35
How much do it computer operator jobs pay per hour?
As of Sep 12, 2026, the average hourly pay for it computer operator in Ocala, FL is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.48 per hour, depending on experience, location, and employer.
What does an IT computer operator do?
An IT Computer Operator is responsible for monitoring and controlling computer systems, networks, and related equipment in an organization's data center or IT department. Their duties include running scheduled jobs, performing backups, troubleshooting hardware and software issues, and ensuring the smooth operation of IT infrastructure. They often work in shifts to provide 24/7 support, responding to system alerts and escalating problems to technical teams when necessary. Attention to detail and the ability to follow procedures are essential for this role.
What are the key skills and qualifications needed to thrive as an IT computer operator, and why are they important?
To thrive as an IT Computer Operator, you need a solid understanding of computer systems, operating procedures, and troubleshooting, often supported by an associate degree or relevant certification. Familiarity with monitoring software, batch processing tools, backup systems, and ticketing platforms is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for this role. These competencies ensure smooth IT operations, timely issue resolution, and reliable system performance within an organization.
What are some common challenges faced by IT computer operators and how can they be managed?
IT Computer Operators often encounter challenges such as managing system outages, handling unexpected hardware or software failures, and working under tight deadlines to ensure system uptime. Being proactive with regular system monitoring, maintaining clear communication with technical teams, and following established protocols can help manage these issues effectively. Additionally, staying up-to-date with operational procedures and having a solid troubleshooting mindset are crucial for minimizing downtime and ensuring smooth operations.
What is the difference between It Computer Operator vs Network Technician?
| Aspect | It Computer Operator | Network Technician |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires CompTIA Network+ or Cisco CCNA certifications |
| Work Environment | Data centers, server rooms, or office IT departments | Network labs, client sites, or enterprise network environments |
| Job Focus | Monitoring, maintaining, and supporting computer systems and servers | Installing, configuring, and troubleshooting network infrastructure |
| Common Usage | Used across various industries for basic IT support roles | Specialized in network setup and troubleshooting in IT and telecom sectors |
The main difference between an It Computer Operator and a Network Technician lies in their focus areas. It Computer Operators primarily monitor and support computer systems, while Network Technicians specialize in network infrastructure. Both roles require relevant certifications and work in similar environments, but their responsibilities differ based on system versus network support.
IT Site Support Manager II
Ocala, FL • On-site
Chewy
• Retail • 10K+ employees10,000+ employees
Full-time
Posted 9 days ago
Chewy rating
6.8
Based on 230 frontline employees who took The Breakroom Quiz
Job description
Job Description:
Your Opportunity:
Chewy is looking for an IT Site Support Manager II to join our MCO1 Fulfillment center team and work with passionate pet lovers. The ideal candidate will provide IT operational oversight at the MCO1 Chewy Fulfillment Center while leading a talented, team of IT Support Technicians. You will support the existing facility and help expand the next generation of Chewy Fulfillment Centers by delivering scalable, reliable solutions across IT infrastructure, warehouse automation, program management, and continuous improvement. You will work backward from the needs of internal and external customers, navigating ambiguity and technical complexity with sound judgment and a collaborative approach. Reporting to the Associate Director, Regional IT Support, you will partner with Operations, Launch, technology teams, and third-party vendors to help Chewy operate as a world-class eCommerce organization.
What You'll Do:
What You'll Need:
Bonus
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Your Opportunity:
Chewy is looking for an IT Site Support Manager II to join our MCO1 Fulfillment center team and work with passionate pet lovers. The ideal candidate will provide IT operational oversight at the MCO1 Chewy Fulfillment Center while leading a talented, team of IT Support Technicians. You will support the existing facility and help expand the next generation of Chewy Fulfillment Centers by delivering scalable, reliable solutions across IT infrastructure, warehouse automation, program management, and continuous improvement. You will work backward from the needs of internal and external customers, navigating ambiguity and technical complexity with sound judgment and a collaborative approach. Reporting to the Associate Director, Regional IT Support, you will partner with Operations, Launch, technology teams, and third-party vendors to help Chewy operate as a world-class eCommerce organization.
What You'll Do:
- Build, lead, mentor, and develop a team of IT Support Technicians through thoughtful hiring, goal setting, performance reviews, compensation planning, coaching, and career development.
- Direct daily IT support activities and drive the timely resolution of complex application, hardware, network, warehouse technology, and escalated service desk issues.
- Identify operational efficiency opportunities and lead Kaizen and continuous improvement initiatives that strengthen service delivery, reliability, and team effectiveness.
- Partner with business and technology stakeholders to align Fulfillment Center IT support, deployment activities, product roadmaps, and local Operations priorities.
- Develop operational planning documents, project plans, governance materials, resource assignments, and stakeholder updates for IT Operations and program management initiatives.
- Define critical support key performance indicators and create dashboards and reporting mechanisms that enable trend analysis, performance reviews, and data-informed decisions.
- Lead weekly, monthly, and quarterly Fulfillment Center IT business reviews, including goal tracking, risk reporting, lessons learned, and progress against operational commitments.
- Represent Fulfillment Center IT in Change Advisory Board reviews, new-site bills of materials, expansion and retrofit planning, testing, patching, security releases, and quality assurance activities.
- Forecast, budget, and schedule client-device lifecycle programs while maintaining governance over regional IT goals, priorities, and resource requirements.
- Collaborate with Launch teams and third-party material handling equipment vendors to establish operational readiness testing, maintain supported control systems, manage remote access, and transition new facilities into steady-state operations.
What You'll Need:
- Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, another related technical field, or equivalent practical work experience.
- 5+ years of progressive people management experience, preferably supporting geographically distributed teams.
- 5+ years of IT infrastructure program or project management experience in a complex, service-oriented environment.
- Experience supporting mobile devices, printing technologies, PCs, Windows, and Azure within a warehouse, fulfillment, manufacturing, or comparable operational environment.
- Demonstrated experience leading continuous improvement initiatives and managing work in an SLA-driven support organization.
- Experience managing vendor contracts, service providers, business relationships, and the resolution of service outages or operational escalations.
- Ability to translate complex technical topics into clear information for audiences with varying levels of leadership experience and technical knowledge.
- Ability to travel up to 10%, work flexible schedules that may include nights, weekends, and holidays, and participate in a 24/7 support and on-call rotation. This position also requires the ability to stand or walk for 10-12 hours per day as well as the ability to lift and push 50lbs. Ability to balance multiple priorities, and to quickly adjust strategy and execution in the face of new information.
- Excellent communication and problem-solving skills
- Experience working in a CMS
- Highly developed intrapersonal skills
- Ability to follow an in-house style guide
- Love of pets and passion for their care and health
Bonus
- Current CCNA, MCSE, MCSA, Six Sigma, or Project Management Professional certification.
- Experience with Motorola or Zebra radio-frequency devices, including the MC9190, VC6090, or WT41N0.
- Expertise in mobile device management, radio-frequency technologies, warehouse automation, or material handling control systems.
- Working knowledge of ITIL, Agile, and established project management frameworks.
- Experience developing dashboards and operational reporting in Tableau.
- Experience supporting eCommerce, retail, high-growth, or startup environments.
- Additional experience managing third-party hardware and software vendors or service providers.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
About Chewy
Sourced by ZipRecruiter
Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US
Year founded
2011