It Computer Operator Jobs in Pennsylvania (NOW HIRING)

Insight PA believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

The mission of Insight Pennsylvania Cyber Charter School is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a full-time position requiring the ability to work independently for approximately 40 hours per week. A professional, distraction-free home office during the workday is required. Core hours are between 8:00 AM and 4:00 PM, while allowing for some flexibility as determined by school needs. 
 

Residency Requirement: Resident of Pennsylvania; residents of other states will be considered on a case by case basis.

The IT Manager is responsible for planning, implementing, securing, and maintaining all technology systems that support online education. This includes managing networks, devices, cybersecurity, cloud services, state testing, learning platforms, and the IT support team while ensuring compliance with federal and state regulations related to student data privacy.

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

• Manages the school's overall IT infrastructure, including servers, networks, cloud environments, and internet connectivity.
• Oversees cybersecurity initiatives, including firewalls, endpoint protection, multifactor authentication, and security awareness training.
• Ensures compliance with FERPA, COPPA, CIPA, and other applicable education technology regulations.
• Supervises IT staff, help desk technicians, and outside technology vendors.
• Develops and maintains disaster recovery and business continuity plans.
• Manages the deployment, maintenance, and inventory of student and staff laptops, tablets, and other technology equipment.
• Monitors system performance and troubleshoot hardware, software, and network issues.
• Manages technology infrastructure software licensing and technology budgets.
• Evaluates and implements new infrastructure technologies to improve organization operations.
• Coordinates technology projects, upgrades, and system migrations.
• Supports development of IT policies, procedures, and best practices.
• Provides technical support and training for faculty and staff.
• Manages student hardware tracking.

• Performs additional tasks and responsibilities as assigned.

Supervisory Responsibilities 

This position has regular supervisory responsibilities.  The IT Manager will supervise the IT Technicians.  This position carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Minimum Required Qualifications 

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (master's degree preferred for some schools)
• 57 years of progressive IT experience, including supervisory experience.

• All PDE required clearances for school-based personnel 

Minimum Required Skill Set 

• Great organizational and time management skills
• Strong written and verbal communication skills
• Experience managing Microsoft 365, Azure, Google Workspace, or similar cloud environments.
• Strong knowledge of networking, cybersecurity, Windows and macOS administration, and device management.
• Excellent leadership, communication, and project management skills.

• Demonstrated competencies with general technology, Microsoft Office Platforms (Outlook, Word, Excel, Powerpoint, Teams, etc.), Google Platforms, Zoom, etc.

Preferred Qualifications 

• Experience with PowerSchool SIS
• Experience with Absolute and AristotleK12 (content filtering) platforms
• Experience with educational technology platforms
• Master's degree
• Experience managing databases

• Experience with scripting languages such as BASH, Python, Javascript or others

Certificates and Licenses 

The ideal candidate would have at least one or two of the following preferred certifications:

• CompTIA Network+
• CompTIA Security+
• Microsoft Certified: Azure Administrator
• Cisco CCNA
• Certified Information Systems Security Professional (CISSP) (preferred for larger organizations)
• ITIL Foundation

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• This is a hybrid  position. When office days are required, the noise level in the office is usually moderate (computers, printers,  light foot traffic).
• This position will include limited travel and will include limited overnight travel. This is estimated to be less than 15% of the time. Travel will be required for meetings, community events, professional development and/or state testing.

Job Performance Requirements 

The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• Ability to sit and stand for extended periods of time.
• Ability to exhibit mental dexterity to "dial" a telephone, to enter data into a computer, to read a computer screen and printed material, to hear and understand speech at normal office/workplace levels, and on the telephone, and to speak in audible tones so that others may understand clearly in the workplace and on the telephone.
• Ability to physically lift up to 30 pounds.
• Ability to read, analyze, and interpret workplace documents, technical procedures, research studies, and governmental regulations.
• Ability to write reports with clarity.
• Ability to interface diplomatically with all members of the school community - administrators, teachers, parents, students, Board members, support staff, colleagues, and outside professional contacts.
• Ability to coordinate and use technology for a variety of workplace purposes and communications.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

The above job description is not intended to be an all-inclusive list of duties and standards of this position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is at-will as governed by the Commonwealth of Pennsylvania. The at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer of Insight PA Cyber Charter School.

Insight PA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.