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It Computer Lab Assistant Jobs in Philadelphia, PA

Insight PA Cyber Charter School

IT Manager

Exton, PA · On-site

$91K - $112K/yr

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (master's degree preferred for some schools) * 5 7 years of progressive IT experience, including ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA

$21.75 - $29.75/hr

Install, configure, maintain, and deploy computer systems, software, updates, and peripherals ... Infrastructure & Systems Support * Assist with deployment and maintenance of IT infrastructure, ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

... Assist with employee onboarding and offboarding processes, including account setup, access ... information technology, computer science, or related field preferred; equivalent experience ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$21.75 - $29.75/hr

Install, configure, maintain, and deploy computer systems, software, updates, and peripherals ... Infrastructure & Systems Support * Assist with deployment and maintenance of IT infrastructure, ...

Insight PA Cyber Charter School

IT Manager

Exton, PA · On-site

$91K - $112K/yr

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field (master's degree preferred for some schools) * 57 years of progressive IT experience, including ...

UHS

Senior IT Auditor

King Of Prussia, PA · On-site

$91K - $120K/yr

In collaboration with the Assistant Director - IT Internal Audit & Data Analytics, the Senior IT ... Required: Bachelor degree in Accounting, Information Technology/Computer Information Systems or ...

IntegriChain

IT Systems Engineer I

Philadelphia, PA · On-site

Monitor, maintain, and troubleshoot LAN, WAN, wireless, internet, and VPN connectivity. * Assist ... Associate's or Bachelor's degree in Information Technology, Computer Science, Networking, or a ...

IntegriChain

IT Systems Engineer I

Philadelphia, PA · Hybrid

Monitor, maintain, and troubleshoot LAN, WAN, wireless, internet, and VPN connectivity. * Assist ... Associate's or Bachelor's degree in Information Technology, Computer Science, Networking, or a ...

IntegriChain

IT Systems Engineer I

Philadelphia, PA · Hybrid

Monitor, maintain, and troubleshoot LAN, WAN, wireless, internet, and VPN connectivity. * Assist ... Associate's or Bachelor's degree in Information Technology, Computer Science, Networking, or a ...

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All JobsIt Computer Lab JobsIt Computer Lab Assistant JobsIt Computer Lab Assistant Jobs in Philadelphia, PA

It Computer Lab Assistant information

See Philadelphia, PA salary details

$8

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$29

How much do it computer lab assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it computer lab assistant in Philadelphia, PA is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.14 per hour, depending on experience, location, and employer.

What is an IT Computer Lab Assistant?

IT Computer Lab Assistants are support staff responsible for maintaining the smooth operation of computer labs in educational institutions, libraries, or organizations. Their duties typically include assisting users with hardware and software issues, ensuring equipment is functioning properly, performing routine maintenance, and helping to enforce lab policies. They may also provide technical support, troubleshoot network or printing problems, and assist in setting up new equipment. Their role is essential for providing a productive and accessible computing environment for lab users.

What are the key skills and qualifications needed to thrive as an IT Computer Lab Assistant, and why are they important?

To thrive as an IT Computer Lab Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and basic networking, often supported by coursework in information technology or related fields. Familiarity with operating systems, lab management systems, and ticketing software is typically required. Strong communication, problem-solving, and customer service skills help you assist users and maintain a productive lab environment. These skills ensure efficient technical support, smooth lab operations, and positive user experiences.

What are some common challenges faced by IT Computer Lab Assistants, and how can they be managed effectively?

IT Computer Lab Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple user requests simultaneously, and ensuring lab equipment remains up-to-date and functional. To manage these effectively, it's helpful to develop strong organizational skills, maintain clear communication with both users and team members, and stay updated on the latest technologies and troubleshooting techniques. Building a good rapport with faculty and students also fosters a supportive environment where issues can be resolved more efficiently.

What is the difference between It Computer Lab Assistant vs Network Support Technician?

AspectIt Computer Lab AssistantNetwork Support Technician
CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSchool or educational institution computer labs, librariesCorporate, data centers, or enterprise network environments
Job FocusSupporting computer labs, troubleshooting hardware/software, assisting studentsMaintaining and troubleshooting network infrastructure, resolving connectivity issues

The It Computer Lab Assistant primarily supports computer labs within educational settings, focusing on hardware and software assistance. In contrast, the Network Support Technician specializes in maintaining network systems and resolving connectivity problems in larger organizational environments. While both roles require technical skills, the Lab Assistant's work is more user-focused, whereas the Network Support Technician handles network infrastructure.

Is being an IT computer lab assistant worth it?

Being an IT computer lab assistant involves maintaining computer equipment, assisting users, and troubleshooting technical issues, often requiring basic knowledge of hardware and software. The role can provide valuable experience in IT support, but pay and advancement opportunities vary depending on the institution and location.

What qualifications do I need to be an IT computer lab assistant?

To be an IT computer lab assistant, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, familiarity with operating systems like Windows or Linux, and good communication abilities; some positions may prefer or require certifications such as CompTIA A+.
It Computer Lab Assistant jobs near you

IT Support Specialist

Chadds Ford, PA • On-site

Careers at Lympha Press
See more jobs at Careers at Lympha Pressexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Provide first-line technical assistance for employee IT issues, including Windows-based systems and mobile devices

  • Configure, deploy, and manage mobile devices using Mobile Device Management (MDM) solutions

  • Assist with employee onboarding and offboarding processes, including account setup, access management, and device provisioning

Job description

Description:

IT SUPPORT SPECIALIST – Chadds Ford, PA

Full-Time | On-Site


POSITION HIGHLIGHTS


• Competitive salary with benefits

• Full-time, Monday through Friday schedule

• Medical, dental, vision & 401(k)

• Unlimited Paid Time Off

• Opportunity to support employees across the organization through technology solutions and IT services

• Mission-driven healthcare organization improving patient access through durable medical equipment (DME) solutions


ROLE SUMMARY


The IT Support Specialist is responsible for delivering technical assistance to employees by troubleshooting help desk requests, resolving hardware and software issues, and managing mobile device provisioning. This role supports a seamless technology experience by configuring and maintaining iPhone, iPad, and Android devices through Mobile Device Management (MDM) solutions, assisting with user account setup, and supporting daily IT operations. The IT Support Specialist partners with employees across the organization to deliver timely, professional, and customer-focused technology solutions.


KEY RESPONSIBILITIES


• Provide first-line technical assistance for employee IT issues, including Windows-based systems and mobile devices

• Respond to, troubleshoot, and resolve help desk tickets while maintaining a high level of service

• Configure, deploy, and manage mobile devices (iPhone, iPad, and Android) using Mobile Device Management (MDM) solutions

• Assist with employee onboarding and offboarding processes, including account setup, access management, and device provisioning

• Support software installations, updates, and troubleshooting for business applications

• Maintain and troubleshoot workstation hardware, printers, and other peripherals

• Educate employees on IT best practices, security guidelines, and effective technology use

• Document troubleshooting steps, procedures, and solutions to support internal knowledge sharing

• Collaborate with IT team members to improve support processes and technology service delivery

• Escalate complex technical issues to appropriate IT team members when necessary

• Work effectively and professionally with employees, managers, and departments across the organization

• Perform all job functions in alignment with the company’s Mission, Vision, and Goal Statements

• Perform other duties as assigned

Requirements:


• Associate or bachelor’s degree in information technology, computer science, or related field preferred; equivalent experience considered

• Two or more years of experience in IT support, help desk, or technical support roles

• Experience managing mobile devices using Mobile Device Management (MDM) solutions

• Strong understanding of Windows, iOS/iPadOS, and Android operating systems

• Experience supporting Office 365 administration and common workplace applications


SKILLS & COMPETENCIES


• Strong troubleshooting and problem-solving abilities

• Excellent customer service and communication skills

• Ability to explain technical concepts clearly to non-technical users

• Ability to prioritize multiple requests, manage competing deadlines, and maintain accurate documentation

• Strong attention to detail and a proactive approach to IT support

• Ability to work independently while collaborating effectively with internal teams

• Strong organizational skills and commitment to delivering reliable IT support


SUPERVISORY FUNCTIONS

• This position has no supervisory responsibilities



ABOUT LYMPHA PRESS


Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have access to the products they need.


Our team works on-site at our headquarters in Glen Mills, PA, and across the country to provide exceptional service, operational excellence, and support for patient care.


Our mission is simple: Because Life Can Be Better. Join Lympha Press and help improve patient access and outcomes every day.


APPLY TODAY

If you're looking for an opportunity to provide technical solutions, improve employee technology experiences, and contribute to a mission-driven healthcare organization, we’d love to hear from you.