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Ist information

See California salary details

$43.4K

$97.5K

$194.4K

How much do ist jobs pay per year?

As of Aug 17, 2026, the average yearly pay for ist in California is $97,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $119,400.00 per year, depending on experience, location, and employer.

What is an Information Systems Technician?

ISTs, or Information Systems Technicians, are professionals responsible for managing and maintaining computer systems, networks, and related technology within an organization. They ensure that hardware, software, and network resources are running efficiently and securely. ISTs often provide support to end users, troubleshoot technical issues, and may also help with installing and configuring new technology solutions. Their work is essential for keeping business operations smooth and secure in a technology-driven environment.

What are some common challenges faced by Instructional Support Teachers when working with diverse student populations?

Instructional Support Teachers often work with students who have a wide range of learning needs, backgrounds, and abilities. A key challenge is adapting instructional strategies to meet individual education plans (IEPs) while supporting general classroom goals. ISTs must also collaborate closely with general education teachers, parents, and specialists to ensure a cohesive approach. Strong communication and flexibility are essential, as daily responsibilities can shift rapidly based on student needs and school priorities.

What are the key skills and qualifications needed to thrive as an Information Systems Technician, and why are they important?

To thrive as an Information Systems Technician, you need a strong understanding of computer hardware, networking, troubleshooting, and a relevant associate degree or equivalent experience. Familiarity with operating systems (Windows, Linux), network management tools, and certifications like CompTIA A+ or Network+ are typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help ISTs provide user support and maintain systems efficiently. These skills are crucial for minimizing downtime, ensuring data security, and supporting organizational IT needs.

What is the difference between Ist vs Data Analyst?

AspectIstData Analyst
Required CredentialsHigh school diploma or equivalent, technical certificationsBachelor's degree in statistics, data science, or related field
Work EnvironmentOffice, data centers, or remoteOffice setting, often in tech or finance industries
Industry UsageIT, networking, or technical supportBusiness, finance, marketing, and healthcare sectors
Common Search/ComparisonIst vs Data Analyst

The Ist role typically involves technical support or IT-related tasks, requiring certifications and technical skills. Data Analysts focus on interpreting data, requiring analytical skills and a relevant degree. While both roles may work in office environments, their industry applications and skill sets differ significantly.

What are popular job titles related to Ist jobs in California?

For Ist jobs in California, the most frequently searched job titles are:

What job categories do people searching Ist jobs in California look for?

The top searched job categories for Ist jobs in California are:

Ist jobs near you
Infographic showing various Ist job openings in California as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $97,503 per year, or $46.9 per hour.

System Support Analyst, IST

Wayfinder Family Services

Los Angeles, CA • On-site

$33.65 - $35.57/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Wayfinder Family Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.  

Program and Role Summary

The primary purpose of the System Support Analyst is handling the daily processes for helpdesk service operations. This includes end-user support, issue resolution, training/guidance for various technologies and systems, and IT equipment configuration and deployment.  This position timely and accurately responds to support requests to ensure proper resolution or escalation within the department or any contracted IST vendor. The training aspects include IT/IS orientation, assisting users with software navigation or functionality questions, and drafting user guides or reference materials, as assigned. The IST Support Analyst may be assigned other duties and project related tasks. This is a non-exempt position that reports to the Information Technology Manager.

The hourly wage range for this role is $33.65 - $35.57.

Primary Responsibilities:

  • Responsible for triaging and resolving various onsite and remote tier 1 & 2 IST support tickets.
  • Respond timely and accurately to user requests within IST designated SLA.
  • Handle WFS staff technical onboarding, including New Hire orientation training and equipment disbursement.
  • Maintain an up-to-date IST asset inventory.
  • Communicate efficiently and effectively with management, users, and internal/external resources for all assigned duties and tasks.
  • Collaborate and work with other IST department analysts.
  • As assigned, attend and actively participates in project meetings, committees, user groups, and other events.
  • Perform other departmental duties as assigned by the Information Technology Manager or at the request of the Senior Director of IST.
  • Travel between WFS local sites as needed.

Education/Certifications:

  • An associate’s degree, or certification from an accredited program focused on technology support; OR at least 4 years of directly related work experience
  • An equivalent combination of education and experience may be considered for the role.
  • Minimum of three years of experience working with desktop support, including user support operations, user training material development, user training delivery, systems analysis, and issue troubleshooting and resolution techniques.
  • Experience supporting desktop computing environments, including Microsoft products, Windows, Office365, Active Directory, and various other productivity software.
  • Experience in a healthcare setting including support of clinical and billing operations for behavioral health is a plus.
  • Valid CA Driver License with a minimum of three (3) years good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles.

Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

  • Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays
  • Medical, dental, vision, life, and long-term disability insurance
  • 401(k) retirement plan with employer match up to 4% 
  • Employee referral program: Encourage your colleagues to join us
  • Education tuition assistance program: Invest in your career development 
  • Public Service Loan Forgiveness (PSLF) eligible
  • Flexible spending account (FSA) plans 
  • Eligibility and other benefits are outlined in plan documents

Additional Benefits Offered for this role :

  • Training and professional development

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.

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