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Issues Specialist Jobs (NOW HIRING)

Oscar Health

Senior Specialist, Issue Management

Dallas, TX · Remote

$67K - $89K/yr

We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is ... With support from leadership, help identify risks; respond to and resolve issues/errors/escalations ...

Namely

Senior Specialist, Issue Management

Dallas, TX · On-site

$67K - $89K/yr

We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is ... With support from leadership, help identify risks; respond to and resolve issues/errors/escalations ...

Oscar Health

Senior Specialist, Issue Management

Tempe, AZ · On-site

$67K - $89K/yr

We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is ... With support from leadership, help identify risks; respond to and resolve issues/errors/escalations ...

Oscar Health

Senior Specialist, Issue Management

Dallas, TX · On-site

$67K - $89K/yr

We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is ... With support from leadership, help identify risks; respond to and resolve issues/errors/escalations ...

The Kuskokwim Corp.

$10.75 - $14.75/hr

Issue Resolution Specialist / Account Coordinator Regular Full-Time Denver, CO, US 7 days ago ... Troubleshoot end user role issues and identify any role adjustments. * Submit Global Service Center ...

Oscar Health

Senior Specialist, Issue Management

Tempe, AZ · Hybrid

$67K - $89K/yr

We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is ... With support from leadership, help identify risks; respond to and resolve issues/errors/escalations ...

Jm

Account Specialist - Roofing Systems

Littleton, CO · On-site

$19 - $26/hr

... issues. Specialists partner with Account Management, internal plant, sales and transportation groups to maximize the sales and profitability of the customer base by offering World Class Customer ...

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How much do issues specialist jobs pay per year?

As of Sep 10, 2026, the average yearly pay for issues specialist in the United States is $53,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $60,500.00 per year, depending on experience, location, and employer.

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Senior Specialist, Issue Management

New York, NY • Hybrid

Oscar Health
Insurance Services • 1 - 5K employees
Learn more about Oscar Healthexternal

$75K - $98K/yr

Full-time

PTO

Re-posted 18 days ago

Oscar Health rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

279th of 315 rated insurance

Job description

Hi, we're Oscar. We're hiring a Senior Specialist, Issue Management to join our Network Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Senior Specialist, Issue Management supports the design, optimization, and implementation of processes and improvements to provider operations in support of achieving organizational goals. The Senior Specialist is responsible for day to day oversight of our most critical bottlenecks in Operations being resolved. The lead will implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Senior Manager, Provider Data Operations

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $75,348 - $98,894 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Support the management, stewardship, and analysis of data to support compliant and performant business operations
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in payer or provider operations, provider network management, healthcare operations, or a related field
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Management consulting experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Experience supporting RFP development and implementation of software or service solutions

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