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Iss Jobs in Mattoon, IL (NOW HIRING)

Iss information

See Mattoon, IL salary details

$8

$16

$22

How much do iss jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for iss in Mattoon, IL is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.08 per hour, depending on experience, location, and employer.

What is an ISS?

Information Systems Specialists (ISS) are professionals responsible for managing, maintaining, and troubleshooting an organization's computer systems, networks, and related technology. They ensure that hardware, software, and network infrastructure operate efficiently and securely to support business operations. ISS may also assist users with technical issues, implement cybersecurity measures, and manage data storage solutions. Their role is essential in keeping an organization's IT environment running smoothly and securely.

What skills and qualifications are needed to thrive as an ISS?

To thrive as an Information Systems Specialist, you need a strong background in computer science, systems analysis, and IT support, often supported by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified Systems Engineer (MCSE). Familiarity with network management tools, database systems, cybersecurity protocols, and enterprise software is typically required. Strong problem-solving skills, attention to detail, and the ability to communicate technical information effectively are crucial soft skills in this role. These skills and qualifications are essential for ensuring reliable system performance, data security, and responsive IT support in any organization.

What are common challenges faced by ISS professionals and how can they be addressed?

ISS professionals often face the challenge of keeping up with rapidly evolving cybersecurity threats and technologies. Balancing proactive security measures with user convenience can also be difficult, as overly restrictive controls may hinder productivity. Effective communication and collaboration across departments are essential to ensure security policies are understood and followed. Staying current through continuous learning and working closely with IT and business teams can help address these challenges and strengthen organizational security.

What is the difference between Iss vs Network Security Specialist?

AspectIssNetwork Security Specialist
Required CredentialsCertifications like CISSP, CompTIA Security+Same certifications often required
Work EnvironmentIT departments, security teamsIT security teams, cybersecurity firms
Industry UsageFinancial, healthcare, government sectorsAny industry with network infrastructure
Common Search/ComparisonYesYes

Both Iss and Network Security Specialist roles focus on protecting organizational networks, often requiring similar certifications and working within IT security teams across various industries. While Iss may have a broader scope, both roles are integral to cybersecurity efforts and frequently compared by professionals seeking specialized knowledge in network protection.

What cities near Mattoon, IL are hiring for Iss jobs?

Cities near Mattoon, IL with the most Iss job openings:

Infographic showing various Iss job openings in Mattoon, IL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,885 per year, or $16.3 per hour.
Innovative Staff Solutions, Inc.
Recruiting and Staffing Services • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Join Our Growing Independent Insurance Agency!

ISS Insurance Group is seeking a motivated and customer-focused Insurance Agent to join our team in Mattoon, Illinois. As an independent insurance agency, we provide clients with a wide range of personal, commercial, life, and health insurance solutions from leading insurance carriers.

We're looking for someone who enjoys building relationships, helping clients protect what matters most, and growing a book of business through exceptional service and sales.

About ISS Insurance Group

ISS Insurance Group is a locally owned independent insurance agency committed to delivering exceptional service and customized insurance solutions for individuals, families, and businesses throughout Central Illinois. Our team values integrity, responsiveness, and building lasting relationships with every client we serve. 

Why Join Us?

  • Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.
  • Community Impact: Engage in meaningful community service projects and make a difference.
  • Recognition: Be acknowledged for your hard work and dedication.
  • Training & Development: Structured training program and continuous professional development programs and opportunities. 
  • Compensation: Competitive compensation package that includes:
    • Competitive hourly wage or base salary (based on experience)
    • Performance-based commission opportunities
    • Paid vacation and holidays
    • Ongoing training and professional development
    • Supportive team environment
    • Opportunity for career growth within a growing independent agency
  • Benefits: Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability. Employee Assistance Program, Paid Time Off and Paid Holidays, Flexible Spending Account, and 401k with up to 4% company match.

 

Ideal Candidate

  • Enjoys helping people.
  • Takes ownership of their work.
  • Is motivated to grow a book of business.
  • Communicates effectively with customers and teammates.
  • Thrives in a relationship-driven environment.
  • Wants to build a long-term career with a locally owned agency.

Key Responsibilities

  • Develop new business opportunities through referrals, networking, community involvement, and prospecting.
  • Build and maintain strong relationships with new and existing clients.
  • Review customers' insurance needs and recommend appropriate coverage solutions.
  • Prepare quotes and present insurance options across multiple carriers.
  • Cross-sell additional insurance products to existing clients.
  • Service existing accounts by assisting with policy changes, renewals, and coverage reviews.
  • Respond promptly to customer questions and provide exceptional customer service.
  • Work closely with carrier partners to obtain competitive pricing and coverage options.
  • Maintain accurate customer records within the agency management system.
  • Stay current on insurance products, underwriting guidelines, and industry trends.

Requirements

  • Illinois Property & Casualty License required.
  • Life & Health License preferred.
  • Previous insurance sales or customer service experience preferred.
  • Strong communication and relationship-building skills.
  • Self-motivated with the ability to work independently.
  • Professional appearance and positive attitude.
  • Strong organizational and time management skills.
  • Proficient with computers and agency management systems.
  • Dependable and flexible, with the ability to work M-F 9am-5pm, with afterhours availability as business is needed.

EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.

Employment Type: FULL_TIME