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Iss Manager Jobs in Orem, UT (NOW HIRING)

Aptive

Medical Support Assistant (MSA)

Provo, UT · On-site

$19/hr

Manage recall reminders and scheduling reports to maintain access to care. Patient Support and ... Integrated Scheduling Solution (ISS) * Patient Check-In (PCI) * Process medical records and ensure ...

Aptive

Medical Support Assistant (MSA)

Provo, UT

$19/hr

Manage recall reminders and scheduling reports to maintain access to care. Patient Support and ... Integrated Scheduling Solution (ISS) * Patient Check-In (PCI) * Process medical records and ensure ...

Aptive

Medical Support Assistant (MSA)

Provo, UT

$19/hr

Manage recall reminders and scheduling reports to maintain access to care. Patient Support and ... Integrated Scheduling Solution (ISS) * Patient Check-In (PCI) * Process medical records and ensure ...

Raytheon

Senior Systems Sustainment Engineer

Provo, UT

$98K - $135K/yr

Ensure the technical integrity, quality, and adherence to standards of the In-Service Support (ISS ... management. * Ability to obtain Interim Secret U.S. government issued security clearance is ...

Alpine School District

Network Engineer

American Fork, UT · On-site

$42.59 - $68.26/hr

Email: rneff@lakemt.org Purpose Statement The job of Network Engineer is done for the purpose/s of the overall design, implementation, management, security and maintenance of the networking ...

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Iss Manager information

See Orem, UT salary details

$21.3K

$51.7K

$100.8K

How much do iss manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for iss manager in Orem, UT is $51,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,600.00 per year, depending on experience, location, and employer.

What is an ISS Manager?

An ISS Manager, or Information Systems Security Manager, is a professional responsible for overseeing the security of an organization's information systems. They develop, implement, and maintain security policies and procedures to protect sensitive data from threats such as cyberattacks or data breaches. ISS Managers also ensure compliance with relevant laws and regulations, conduct risk assessments, and manage security teams. Their role is critical in maintaining the confidentiality, integrity, and availability of information within an organization.

What are the key skills and qualifications needed to thrive as an ISS Manager, and why are they important?

To thrive as an ISS (Information Systems Security) Manager, you need a strong background in cybersecurity principles, risk management, and information technology, often supported by a relevant degree and certifications such as CISSP or CISM. Familiarity with security frameworks, intrusion detection systems, vulnerability assessment tools, and compliance platforms is typically required. Excellent leadership, problem-solving, and communication skills are crucial for coordinating teams and ensuring security policies are understood and followed. These skills are important to effectively safeguard organizational data, ensure regulatory compliance, and manage responses to security incidents.

What are some common challenges an ISS Manager may face when coordinating with cross-functional teams?

As an ISS Manager, one common challenge is ensuring clear communication and alignment between IT, security, and operational departments, each of which may have differing priorities or technical understanding. Balancing compliance requirements with business objectives often requires negotiation and strong interpersonal skills. Additionally, managing incident response across teams under tight deadlines demands effective leadership and the ability to keep everyone focused on solutions. Regular training and fostering a collaborative culture can help address these challenges.

What is the difference between Iss Manager vs Network Administrator?

AspectISS ManagerNetwork Administrator
CertificationsSecurity+, CISSP, CompTIA certificationsCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentData centers, security teams, IT departmentsOffice networks, server rooms, IT support teams
Industry UsageIT security, cybersecurity firms, large enterprisesCorporate IT, small to medium businesses, government agencies

ISS Managers focus on information security management, risk assessment, and implementing security protocols, often requiring security certifications. Network Administrators handle network setup, maintenance, and troubleshooting, with a focus on network infrastructure. While both roles work within IT environments, ISS Managers concentrate on security policies, whereas Network Administrators ensure network functionality.

Iss Manager jobs near you
Medical Support Assistant (MSA)

Medical Support Assistant (MSA)

Aptive

Provo, UT • On-site

$19/hr

Full-time

Posted 2 hours ago

Aptive Environmental rating

5.6

Company rating: 5.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

29th of 34 rated pest control companies

Job description

Job Summary
Medical Support Assistant (MSA)
Work Schedule
  • Monday - Friday
  • 8:00 AM - 4:30 PM (Mountain Time)
  • Federal holidays excluded

Compensation: $19.00/hr plus $5.09 for Health and Wellness
Important Work Arrangement: Remote - Must reside within Utah County for this position. While the position is fully remote candidates must still reside witihn 50 miles of the main VAMC in Salt Lake City, UT.
Primary Responsibilities
Position Overview
The Medical Support Assistant (MSA) provides administrative and scheduling support to the Salt Lake City VA Medical Center. The MSA is responsible for coordinating patient appointments, managing community care referrals, maintaining patient records, and delivering high-quality customer service to Veterans, families, and VA clinical staff.
This role supports VA healthcare operations by ensuring accurate scheduling, efficient patient communication, and compliance with VA scheduling policies and procedures.
Minimum Qualifications
Key Responsibilities
Scheduling and Patient Coordination
  • Schedule and coordinate patient appointments in accordance with VA scheduling policies and VHA Directive 1230.
  • Track appointments and conduct pre- and post-appointment communications with patients.
  • Monitor scheduling metrics and ensure appointments meet VA timeliness standards.
  • Manage recall reminders and scheduling reports to maintain access to care.
Patient Support and Communication
  • Answer incoming phone calls and respond to patient inquiries in a courteous and timely manner.
  • Provide customer service support to patients, families, VA staff, providers, residents, and contractors.
  • Verify and update patient demographic information including contact details, emergency contacts, and insurance.
Community Care Coordination
  • Coordinate and authorize Veteran care with community providers when services are not available through VA facilities.
  • Process community care consults using HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS).
  • Communicate with internal providers regarding VA Community Care policies and procedures.
Administrative Support
  • Maintain and update patient records within VA systems including:
    • VistA
    • Computerized Patient Record System (CPRS)
    • Integrated Scheduling Solution (ISS)
    • Patient Check-In (PCI)
  • Process medical records and ensure proper documentation is integrated into VA systems.
  • Monitor incoming faxes, mail, and consult requests in accordance with HIPAA requirements.
Operational and Team Support
  • Participate in team huddles and collaborate with scheduling teams and supervisors.
  • Ensure compliance with VA scheduling guidelines and performance metrics.
  • Support Patient Aligned Care Teams (PACT) and clinic operations.

Desired Qualifications
Minimum Qualifications
  • U.S. Citizen
  • High School Diploma or GED equivalent
  • Minimum 6 months of customer service experience
  • Basic knowledge of medical terminology
  • Typing speed of 50 words per minute
  • Basic computer proficiency, including:
    • Microsoft Word
    • Excel
    • Outlook
    • Microsoft Teams
  • Strong oral and written English communication skills

About Aptive
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.
Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

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