Job Summary:
IPRO is seeking a Senior System Engineer to enhance their Managed Service Provider (MSP) client environments. The role involves engineering, onboarding, and deploying new client environments, providing advanced support, and implementing process improvements for operational efficiency.
Responsibilities:
• Engineer, onboard, and deploy new MSP client environments
• Provide advanced escalation support to Help Desk Technicians and Systems Administrators
• Conduct advanced network and systems troubleshooting
• Implement tools, documentation standards, and processes to improve operational efficiency
• Collaborate with leadership and technical teams to identify and implement process improvements
Qualifications:
Required:
• Bachelors
• Project Management
• VMware / Omnissa Horizon
• Ninja RMM
• IT Glue
• SharePoint
• Advanced PowerShell scripting
• SQL
• Email migrations
• Debian/Ubuntu Linux
• CentOS/Rocky Linux
• Firewalls/Advanced Networking
• Windows Servers
• Active Directory
• 10+ years of experience in an MSP environment or equivalent IT infrastructure role
• 10+ years of hands-on IT support experience
• Senior-level experience deploying, managing, and troubleshooting: Windows Server and Desktop operating systems, Active Directory, DNS, Microsoft 365, VMware vSphere, Veeam, Group Policy, Enterprise servers and SAN infrastructure
• Advanced experience with Fortinet solutions, including: FortiGate Firewalls, Fortinet switches, Fortinet wireless access points, Fortinet security products
• Strong knowledge of Microsoft Remote Desktop Services, Azure, AWS, and cloud technologies
• Ability to serve as a Subject Matter Expert (SME) in at least two of the following areas: Networking, VMware vSphere, Current Windows Server platforms, PowerShell, Active Directory, Virtual Desktop Infrastructure (VDI)
Company:
IPRO is a non-profit organization that includes auditors, health care assessment, claim analysts, pharmaceutical & medical health services. Founded in 1984, the company is headquartered in New Hyde Park, USA, with a team of 201-500 employees. The company is currently Growth Stage.