Investment Advisor Client Services Jobs (NOW HIRING)

ABOUT US 

Join a high‑performing, expanding $1.5B community bank with $3.2B in total assets under our care, where people, purpose, and opportunity come together to drive meaningful impact. At State Bank, we are building a culture grounded in collaboration, innovation, and integrity, while continuing to invest in our people and the communities we serve. We value individuals who take initiative, think strategically, and are committed to both personal and organizational growth. Our approach recognizes contributions and effort, supports professional development, and provides meaningful financial rewards, including opportunities to grow your career within a strong, stable, and expanding organization. If you feel you have what it takes to become part of a high‑performing team of professionals and deliver regional growth goals in a competitive landscape and enjoy strong financial recognition for your leadership and work this opportunity just might be for you.

EDUCATION

Bachelor’s degree (B.S. or B.A.) in Finance, Business, Economics, or a related field preferred; specialized insurance and financial services education and training; State Insurance/Health License; Series 6, 63 and 7 licenses (or ability to obtain and maintain).

EXPERIENCE

Minimum of four (4) years of experience in a brokerage, financial services, banking, or related advisory role preferred

REQUIRED SKILLS

• Strong knowledge of brokerage, investment, insurance, and trust products

• Working knowledge of FINRA, SEC, and applicable state regulations

• Ability to assess client financial objectives, risk tolerance, and suitability

• Strong client service, relationship management, and consultative sales skills

• Effective verbal and written communication skills

• Attention to detail with strong documentation and record‑keeping abilities

• Ability to maintain confidentiality of sensitive customer and Bank information

• Basic to intermediate proficiency in computer systems and brokerage platforms

• Ability to obtain and maintain all required licenses and registrations

• Valid driver’s license and ability to travel within the Bank’s footprint

PREFERRED SKILLS

• Experience in a bank‑based brokerage or wealth management environment

• Demonstrated ability to meet or exceed sales and performance goals

• Business development and referral generation experience

• Knowledge of retirement, investment planning, and asset allocation concepts

• Experience working with compliance audits and regulatory examinations

• CRM and client portfolio management system experience

• Strong organizational and time‑management skills

• Professional demeanor with strong interpersonal skills

ROLE AND RESPONSIBILITIES

The Investment Advisor is responsible for providing brokerage and investment services to clients by identifying financial needs, recommending appropriate investment and insurance products, and executing transactions in compliance with all applicable regulations and internal policies. This role supports the Bank’s business objectives through client relationship development, referral management, and adherence to regulatory, operational, and compliance standards.

ESSENTIAL DUTIES

1. Provides direct customer services relating to brokerage and trust products and services as follows:

a. Responds in a timely manner to referrals from internal personnel and existing or prospective clients.

b. Establishes and maintains client relationships to support investment and service objectives.

c. Gathers and documents all required customer information, including suitability and risk assessment.

d. Maintains client files and records in accordance with internal policies and regulatory requirements.

2. Establishes business and marketing activities to achieve goals and objectives:

a. Develops and executes a business and marketing plan to meet assigned production and service goals.

b. Participates in referral development and cross‑selling activities within the Bank.

3. Performs duties relating to the sale of brokerage and trust products::

a. Maintains appropriate licenses and registrations required to perform brokerage and insurance functions.

b. Provides brokerage services to customers in alignment with annual sales objectives and departmental plans.

c. Promotes Bank, trust, and brokerage services, with emphasis on investment and insurance products.

d. Accepts customers buy and sell orders for securities and completes transactions accurately and timely.

e. Handles incoming customer calls related to account activity, transactions, and service needs.

f. Communicates customer service needs and account issues to the home office and follows through to resolution.

g. Processes deposits of customer funds and securities.

h. Processes customer check disbursements as requested.

4. Compliance and regulatory responsibilities:

a. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.

b. Maintains active awareness of changes in laws, regulations, and compliance requirements affecting brokerage and insurance accounts.

c. Strictly adheres to compliance guidelines, ensuring all records are accurate, current, and audit‑ready.

d. Complies with Bank policies and procedures supporting regulatory requirements including CRA, BSA, and ECOA.

5. Communication, coordination, and reporting:

a. Coordinates departmental tasks with coworkers inside and outside the department to ensure operational efficiency and segregation of duties.

b. Communicates with management and staff to integrate goals, activities, and service delivery.

c. Responds to inquiries from customers, management, and staff within established timeframes and policies.

d. Maintains assigned records and produces required reports, including sales and activity reports

ANCILLARY DUTIES

1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances.

PHYSICAL REQUIREMENTS

• Occasionally ascends/descends stairs to move through the different floors of the location.

• Must be able to remain in a stationary position more than two-thirds of the time.

• The person in this position needs to occasionally move about inside the office to accomplish tasks.

• Occasionally adjust or move objects in all directions.

• Frequently communicates with others to exchange information.

• Constantly moves wrists, hands, and/or fingers.

• Must be able to assess the accuracy, neatness, and thoroughness of the work assigned.

• Occasionally has to work around noisy environments.

• Sedentary work that primarily involves sitting/standing.

• Ability to travel to meet customers throughout company footprint.