ZipRecruiter

Log In

1

Investigations Case Analyst Jobs (NOW HIRING)

ASM Research

Case Analyst IV

The Case Analyst IV will be a part of a team supporting development and implementation of case ... Also responsible for conducting research, workflow investigations, business procedures and making ...

next page

Showing results 1-20

All JobsInvestigations Case Analyst Jobs

Investigations Case Analyst information

See salary details

$23

$31

$41

How much do investigations case analyst jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for investigations case analyst in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Investigations Case Analysts, and how can they be managed?

Investigations Case Analysts often encounter challenges such as managing large volumes of complex data, tight deadlines, and navigating sensitive or confidential information. To handle these, strong organizational skills, attention to detail, and effective time management are essential. Collaborating closely with legal, compliance, and risk teams also helps ensure thorough and accurate case resolutions. Developing a methodical approach to documentation and leveraging investigation software can greatly aid in managing caseloads efficiently.

What does an Investigations Case Analyst do?

An Investigations Case Analyst is responsible for reviewing, analyzing, and managing cases related to potential fraud, compliance violations, or other suspicious activities within an organization. They gather and assess information, conduct interviews, and prepare detailed reports with their findings. These professionals work closely with internal teams and sometimes external agencies to ensure thorough investigations and help maintain organizational integrity. Their work is crucial in preventing financial losses and upholding regulatory compliance.

What are the key skills and qualifications needed to thrive as an Investigations Case Analyst, and why are they important?

To thrive as an Investigations Case Analyst, you need strong analytical skills, attention to detail, and a relevant degree in criminal justice, law, or a related field. Familiarity with case management systems, data analysis software, and compliance tools is typically required, along with certifications such as CFE (Certified Fraud Examiner) being advantageous. Strong written communication, critical thinking, and discretion are essential soft skills that help in preparing reports and handling sensitive information. These skills and qualities are vital to ensure thorough investigations, accurate reporting, and the integrity of sensitive case data.
What cities are hiring for Investigations Case Analyst jobs? Cities with the most Investigations Case Analyst job openings:
What states have the most Investigations Case Analyst jobs? States with the most job openings for Investigations Case Analyst jobs include:
Investigations Case Analyst jobs near you
Infographic showing various Investigations Case Analyst job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Case Processing Specialist III/Case Analyst II

Case Processing Specialist III/Case Analyst II

ASM Research

Remote

Full-time

This job post has expired today. Applications are no longer accepted.

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 204 rated it services

Job description

Job Description
The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance exchange. As a Case Analyst II, you will be part of a team empowered to collect and reconcile data from several proprietary data sources and subsequently tasked with the responsibility to follow defined standard operating procedures to remediate cases for both consumers and health insurance issues. It is essential that each Case Analyst II be able to work independently, maintaining the confidentiality of the information they encounter. A Case Analyst II must be flexible and engaged to meet daily expectations and adapt to any changes regarding casework. Furthermore, it is imperative that a successful Case Analyst II candidate be proactive, exercise good judgment, and demonstrate great initiative, as most of the cases they will be troubleshooting and resolving will be unique in nature and will necessitate extreme attention to detail.
Key Responsibilities:
  • Utilize your data analysis experience and skills for research, remediation, case management, and troubleshooting to support American consumers who get their health insurance through the FFM.
  • Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based telephony solution to gather additional information needed to properly adjudicate their case as well as inform them of the outcome of their case.
  • Be a contributor to workflow investigations, business procedures, and process improvements.
  • Perform your duties in a dedicated secure area within your residence.
  • Work within a coordinated team but will be individually responsible to appropriately triage, adjudicate, and when necessary, escalate consumer dispute cases requiring advanced subject-matter expertise.
  • Work between the hours of 8:00 AM and 8:00 PM Eastern Time Monday through Friday.

Required minimum qualifications:
  • Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree.
  • Experience following defined processes or assignments.
  • Must be a US Citizen.

Candidates that do not meet the required qualifications will not be considered.
Preferred qualifications:
  • Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook.
  • Experience with complex data analytics and advanced problem solving.
  • Able to work in a fast-paced environment.
  • Able to remain engaged in a remote environment.
  • Good written and oral communication skills.
  • Able to work in a deadline-driven environment.
  • Able to work overtime as required.
  • Leadership may assign additional duties within the scope of the project.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What ASM Research employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply