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Intro Tech Jobs in Milwaukee, WI (NOW HIRING)

... t has been an amazing voyage this year building out CollisionRights 360Align Division. I am so ... Intro Call with Recruiting: 30-minute phone call. * Virtual Hiring Manager Interview: 30- minutes.

Job Title Representative Senior, BPS Client Contact (Qualified Plan Document Analyst) Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and ...

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Intro Tech information

See Milwaukee, WI salary details

$26.6K

$42.8K

$65K

How much do intro tech jobs pay per year?

As of Aug 6, 2026, the average yearly pay for intro tech in Milwaukee, WI is $42,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $46,300.00 per year, depending on experience, location, and employer.

What does an Intro Tech do?

As an Intro Tech, you can expect to handle routine technical support tasks such as assisting users with software or hardware issues, setting up new equipment, and resolving basic network problems. You'll often work as part of an IT support team, collaborating with more experienced technicians and escalating complex issues when needed. Your days will likely involve using help desk software to track incidents, maintaining documentation, and communicating solutions to non-technical staff. This hands-on experience helps build a strong foundation for more advanced IT roles in the future.

What is an Intro Tech?

An Intro Tech (Introduction Technician) is an entry-level technical role focused on assisting with basic IT, software, or system operations. Responsibilities may include troubleshooting common technical issues, setting up hardware or software, and providing support to users. This role often serves as a foundation for advancing into more specialized technical positions. Strong problem-solving skills and a willingness to learn new technologies are key for success.

What is the easiest entry-level intro tech job?

An entry-level tech job such as a help desk technician or IT support specialist is often considered one of the easiest to start. These roles typically require basic computer skills, familiarity with common software, and sometimes a certification like CompTIA A+; they often involve troubleshooting, customer service, and working in a team environment.

What are the key skills and qualifications needed to thrive in the Intro Tech position, and why are they important?

To excel as an Intro Tech (Introduction to Technology Specialist), candidates typically need a baseline understanding of information technology concepts, troubleshooting skills, and a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, basic networking tools, and Microsoft Office Suite is often required. Strong customer service, problem-solving abilities, and the capacity to communicate technical information clearly are highly valued soft skills. These competencies enable Intro Techs to efficiently support users, resolve technical issues, and contribute to smooth IT operations within an organization.

Infographic showing various Intro Tech job openings in Milwaukee, WI as of July 2026, with employment types broken down into 6% Locum Tenens, 65% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,839 per year, or $20.6 per hour.

Representative II, BPS Operations Processing

FIS

Milwaukee, WI • On-site

Full-time

Re-posted 9 days ago


FIS Global rating

7.4

Company rating: 7.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

167th of 242 rated software companies


Job description

Job Description

Job Title
Associate Specialist, BPS Operations Processing

Intro:
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

This role supports Trust Desk clients and foreign securities operations by maintaining operational controls, meeting client SLAs, and adhering to industry requirements. It requires strong knowledge of foreign markets, settlement processes, custody relationships, and client service expectations.

What You Will Be Doing

  • Process and monitor daily foreign securities settlements across global markets.

  • Coordinate with custodians and sub-custodians to resolve trade rejects, settlement exceptions, and daily fails.

  • Support daily futures and swap variation processing.

  • Manage foreign account conversions, deconversions, openings, and closings.

  • Coordinate new foreign market openings through BNY Mellon (BNYM).

  • Oversee BNYM Foreign Market Sub-Custodian activity, including sub-custodian changes, transfers, and required documentation.

  • Coordinate client license renewals for foreign market participation and sub-custodian relationships.

  • Research foreign markets and provide guidance to internal partners and clients.

  • Serve as a client-facing operational contact for issue resolution and market expertise.

  • Participate in dual-control settlement activities and follow risk management and operational control procedures.

This position helps FIS deliver consistent service, foreign market expertise, and operational support while reducing risk and protecting client relationships.

Required Qualifications

  • Knowledge of foreign securities markets, settlement practices, and custody networks.

  • Understanding of operational controls and risk management principles.

  • Strong analytical and problem-solving skills.

  • Excellent verbal and written communication skills.

  • Strong client service and relationship management skills.

  • Ability to manage competing priorities in a deadline-driven environment.

  • High attention to detail and commitment to operational accuracy.

What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to your community

Competitive salary and benefits


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


What FIS Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


FIS logo

About FIS

Sourced by ZipRecruiter

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Jacksonville , FL, US

Year founded

1968

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