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Internship Voice Of Customer Jobs in Champaign, IL

Axguard LLC

Summer Job

Champaign, IL

$10K - $16K/mo

... star cast of customer service and corporate teams, make a good living, and expand your talents ... We provide furnished housing for interns that are hired. Compensation: * Base salary of $3,000

BIRKEYS FARM STORE

DoD Intern

Champaign, IL · On-site

$15 - $30/hr

Internship program for transitioning service members during their last 180 days of active duty ... Sales, Parts, Service, and Administration. * Assist customers in the store and on the phone with ...

BIRKEYS FARM STORE

DoD Intern

Champaign, IL

$15 - $30/hr

Internship program for transitioning service members during their last 180 days of active duty ... Sales, Parts, Service, and Administration. * Assist customers in the store and on the phone with ...

Home Depot

Operations Experience Manager

Champaign, IL · On-site

Key Responsibilities: * 30% - Customer Service / Experience - Service Leadership: Champion the GET ... Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent ...

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Internship Voice Of Customer information

What are the key skills and qualifications needed to thrive as an Internship Voice of Customer, and why are they important?

To thrive as an Internship Voice of Customer, you need strong analytical skills, attention to detail, and a background in business, marketing, or related fields, often supported by current enrollment in a relevant degree program. Familiarity with survey platforms, customer feedback tools like Medallia or Qualtrics, and basic data analysis software such as Excel or Tableau is commonly required. Excellent communication, active listening, and problem-solving abilities help interns effectively gather and interpret customer insights. These skills ensure accurate collection and analysis of customer feedback, informing business improvements and enhancing customer satisfaction.

What are the typical responsibilities of an Internship Voice of Customer role, and how do interns contribute to customer experience teams?

As an intern in a Voice of Customer (VoC) role, your daily tasks may include collecting and analyzing customer feedback from surveys, social media, and support channels, as well as preparing reports to identify trends and areas for improvement. You'll often collaborate with cross-functional teams such as product, marketing, and customer support to relay insights and suggest actionable changes. This role offers a hands-on understanding of how customer feedback shapes business decisions and provides valuable exposure to data analysis and communication within a professional environment.

What is an Internship Voice Of Customer?

An Internship Voice Of Customer (VOC) is a position where interns assist in gathering, analyzing, and interpreting customer feedback to help an organization improve its products, services, or processes. Interns in this role may conduct surveys, analyze customer data, and present insights to various teams. The goal is to ensure that the customer’s needs and opinions are understood and addressed by the company. This internship is ideal for students interested in customer experience, data analysis, and business strategy.

What is the difference between Internship Voice Of Customer vs Customer Experience Intern?

AspectInternship Voice Of CustomerCustomer Experience Intern
Required CredentialsTypically pursuing or recent graduate in marketing, business, or related fieldsSimilar educational background, often in marketing, business, or communications
Work EnvironmentFocus on collecting and analyzing customer feedback, often in call centers or research teamsBroader customer interaction, including support, surveys, and experience improvement projects
Employer & Industry UsageUsed in market research, customer service, and product teamsCommon in retail, tech, and service industries focusing on customer satisfaction
Comparison Search IntentUnderstanding customer feedback analysis rolesExploring roles related to overall customer experience management

The Internship Voice Of Customer role primarily involves analyzing customer feedback to improve products or services, while the Customer Experience Intern has a broader focus on enhancing overall customer satisfaction and interactions. Both roles often require similar educational backgrounds and are used across industries aiming to improve customer relations.

What are popular job titles related to Internship Voice Of Customer jobs in Champaign, IL? For Internship Voice Of Customer jobs in Champaign, IL, the most frequently searched job titles are:
What job categories do people searching Internship Voice Of Customer jobs in Champaign, IL look for? The top searched job categories for Internship Voice Of Customer jobs in Champaign, IL are:
What cities near Champaign, IL are hiring for Internship Voice Of Customer jobs? Cities near Champaign, IL with the most Internship Voice Of Customer job openings:
Internship Voice Of Customer jobs near you
Sales/Marketing Internship

Sales/Marketing Internship

Litania Sports Group

Champaign, IL • On-site

$15 - $18/hr

Full-time, Part-time, Internship

Posted 5 days ago

Job description

Sales/Marketing Internship
Sales/Marketing Internship
Litania Sports Group designs, manufactures, and sells premium athletic facility equipment for the collegiate, scholastic, and institutional markets. In Champaign, Illinois, LSG employs sales, marketing, project management, and engineering professionals. Through dealer partners across the country and worldwide, LSG delivers exceptional customer experience.
At Litania Sports Group, we offer a unique opportunity for interns to immerse themselves in a diverse range of sales, marketing, and business development activities. With exposure to our two renowned brands, Gill Athletics and Porter Athletic, and support for three sports: track and field, volleyball, and basketball, as well as athletic facility construction, our internships are designed to provide a comprehensive learning experience. We tailor the internships to focus more on specific areas of interest and aptitude, ensuring that each intern gains the most from their time with us.
Qualifications
  • Actively pursuing a degree in RST, Business Mgmt., Marketing, Sales, or a related field.
  • Passionate about team sports.
  • Excellent interpersonal skills with proven ability to communicate verbally and in writing.
  • Reliable, responsible, and dependable in fulfilling obligations. Honest and ethical.
  • Ability to work in a drug-free workplace and to pass a drug screen.

Responsibilities may include:
Sales/Marketing Operations: Product Information Management, sales analysis, database administration, Product catalog/website editing, and administration.
  • Organize and transfer existing product content into Product Information Management software.
  • Help plan and draft LinkedIn content aimed at key markets to boost engagement and visibility.

  • Marketing creative/communication: Product/Training Content creation, influencer outreach, distributor/dealer email campaigns, social media administration
    • Work with Marketing/Sales/R&D to plan, film, edit, and create multiple-angle or single-shot How-To product videos for YouTube that are formatted, branded, and times involve captions and recording audio for voice-overs.
    • Interact with products in the factory, showroom, and their destination environments, up to and including on-location site visits, as needed for video production.
  • Business Development: Lead generation, trade show activation, NCAA TF Championships activation
    • Engage with end users to seek future opportunities utilizing social media, email, phone, and in-person activation.
    • Customer data collection for direct-to-school brand building and lead generation activation
    • Assist in creating and deploying targeted email outreach to drive engagement within the college basketball and volleyball markets
    • NCAA TF Indoor & Outdoor Championships activation, pre and post-event communication, event set up and support (Feb-Mar, May-June)

Internship: Up to 400 hours over 10 weeks. Monday through Friday. September-December 2025, January-May 2026, and June-August 2026
Salary
$15 - $17 per hour
Part-time position
Hourly position

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