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... internships, co-ops, or strong project/coursework) in mechanical design, ideally for rugged ... robotics, or mission-critical systems. * Proficiency with at least one CAD tool (SolidWorks, Fusion ...

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Software Development Engineer II, Operations Infrastructure Services

Amazon

Nashville, TN • On-site

$167K - $198K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,062 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Join us in building infrastructure monitoring applications that power Amazon's global operations. You'll design and deliver services that process high-volume device telemetry, evaluate network linkages in real time, and provide operators with clear, actionable insights across thousands of sites worldwide.
We're an agile development team within Operations Infrastructure Services (OIS), part of Amazon Robotics, assisting fulfillment centers, delivery stations, and sortation centers globally. Our monitoring product gives operators a single, reliable view of device and network health-from live infrastructure telemetry to reliance-aware alarming that points to root causes instead of overwhelming teams with duplicate alerts. You'll have the opportunity to apply modern AI technologies, from AI-assisted incident detection to generative AI tooling that accelerates how we build and operate our network.
You might start by reviewing a design for integrating metrics from a new device type being onboarded across all robotics buildings worldwide, then inspect runtime metrics to tune metric collection and quality before shipping a service improvement our operators experience immediately. You'll partner with teammates on design reviews, participate in quick feedback loops, and own features end-to-end. Throughout the day, you'll balance designing scalable solutions with hands-on implementation, working across back-end services and data pipelines while assisting each other's growth and bringing your authentic perspective to the team.
Key job responsibilities
- Design, build, test, and operate scalable services on AWS that handle high-volume device telemetry and network topology evaluation
- Own features end-to-end across back-end services and data pipelines, from conception through deployment and operation
- Partner with product and operations stakeholders to grasp monitoring challenges and translate them into reliable, user-focused solutions
- Apply AI/ML and generative AI techniques to improve detection quality, reduce alarm noise, and accelerate development workflows
- Raise the bar on code quality, operational excellence, and customer experience through thoughtful design, thorough testing, and continuous improvement
A day in the life
You might start by reviewing a design for integrating metrics from a new device type being onboarded across all Robotics buildings worldwide, then inspect runtime metrics to tune metric collection and quality before shipping a service improvement our operators experience immediately. Our team values partnership, quick feedback loops, and clear ownership.
Amazon offers a full range of benefits that assist you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
We're a close-knit, agile team that owns infrastructure monitoring for OIS within Amazon Robotics and ships to a worldwide operational fleet. We care deeply about the craft of software and foster each other's growth. Our vision centers on delivering reliable, intelligent monitoring that helps operators grasp their infrastructure at scale. You'll work with product and operations stakeholders to turn complex monitoring challenges into simple, elegant solutions. We're excited to welcome someone who align with our standards for well-architected software and collective problem-solving.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 136,500.00 - 184,700.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US