About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic ...
About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic ...
Hardware Service Engineer, Amazon Devices Reverse Logistics
Sunnyvale, CA · On-site
$144K - $191K/yr
About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic ...
Hardware Service Engineer, Amazon Devices Reverse Logistics
Sunnyvale, CA · On-site
$144K - $191K/yr
About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic ...
About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic ...
About the team Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum ...
As an Amazon company, we combine the best of startup culture with the resources and stability of ... and reverse logistics while maintaining an infrastructure which touches manufacturing partners ...
As an Amazon company, we combine the best of startup culture with the resources and stability of ... and reverse logistics while maintaining an infrastructure which touches manufacturing partners ...
As an Amazon company, we combine the best of startup culture with the resources and stability of ... and reverse logistics while maintaining an infrastructure which touches manufacturing partners ...
As an Amazon company, we combine the best of startup culture with the resources and stability of ... and reverse logistics while maintaining an infrastructure which touches manufacturing partners ...
... Reverse Logistics, Finance, Product, etc. Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools. Maintaining/Improving existing data ingestions and ...
... Reverse Logistics, Finance, Product, etc. Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools. Maintaining/Improving existing data ingestions and ...
... and reverse logistics while maintaining an infrastructure which touches manufacturing partners ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...
... and reverse logistics while maintaining an infrastructure which touches manufacturing partners ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...
... Reverse Logistics, Finance, Product, etc. Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools. Maintaining/Improving existing data ingestions and ...
... Reverse Logistics, Finance, Product, etc. Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools. Maintaining/Improving existing data ingestions and ...
Data Engineer II, Ring Agent Platforms
Hawthorne, CA · On-site
$116K - $139K/yr
... Reverse Logistics, Finance, Product, etc. Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools. Maintaining/Improving existing data ingestions and ...
Data Engineer II, Ring Agent Platforms
Hawthorne, CA · On-site
$116K - $139K/yr
... Reverse Logistics, Finance, Product, etc. Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools. Maintaining/Improving existing data ingestions and ...
... logistics, and delivery. Your will guide drivers to deliver packages at the right place, right time ... internship professional software development experience - 2+ years of non-internship design or ...
... logistics, and delivery. Your will guide drivers to deliver packages at the right place, right time ... internship professional software development experience - 2+ years of non-internship design or ...
Curator Internship
Los Angeles, CA · On-site
We exist to reverse that. Aurora takes millions of data points about you and about the world and ... You will be embedded in live workflows, managing outreach, coordinating logistics, and supporting ...
Curator Internship
Los Angeles, CA · On-site
We exist to reverse that. Aurora takes millions of data points about you and about the world and ... You will be embedded in live workflows, managing outreach, coordinating logistics, and supporting ...
Curator Internship
Los Angeles, CA · On-site
We exist to reverse that. Aurora takes millions of data points about you and about the world and ... You will be embedded in live workflows, managing outreach, coordinating logistics, and supporting ...
Quick apply
Curator Internship
Los Angeles, CA · On-site
We exist to reverse that. Aurora takes millions of data points about you and about the world and ... You will be embedded in live workflows, managing outreach, coordinating logistics, and supporting ...
Community Management Intern
Santa Clarita, CA · On-site
$15.25 - $20.25/hr
... and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze ... Complete evaluation of internship program upon completion. * Completes special assignments and ...
Community Management Intern
Santa Clarita, CA · On-site
$15.25 - $20.25/hr
... and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze ... Complete evaluation of internship program upon completion. * Completes special assignments and ...
Community Management Intern
Los Angeles, CA · On-site
$16.25 - $21.50/hr
... and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze ... Complete evaluation of internship program upon completion. * Completes special assignments and ...
Community Management Intern
Los Angeles, CA · On-site
$16.25 - $21.50/hr
... and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze ... Complete evaluation of internship program upon completion. * Completes special assignments and ...
Internship Reverse Logistics Amazon information
What are the most commonly searched types of Reverse Logistics Amazon jobs in California? The most popular types of Reverse Logistics Amazon jobs in California are:
What cities in California are hiring for Internship Reverse Logistics Amazon jobs? Cities in California with the most Internship Reverse Logistics Amazon job openings:
$144K - $191K/yr
Full-time
Posted 24 days ago
Amazon rating
7.4
Based on 6,817 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
Job description
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced ground breaking devices like Fire tablets, Fire TV and Amazon Echo
What will you help us create?
The Role:
As a Engineering Program Manager within the Hardware Service Engineering team you are responsible for defining the customer facing and internal strategy for the warranty and returns services of a new complex product. In addition to creating the overall returns service strategy, the role owns development of technical processes for dis-assembly, assembly, spare parts reclamation, and development of tooling solutions to facilitate service operations.
This includes defining, developing, deploying and sustaining hardware screening operations and repair/refurbishment processes globally to support Amazon Digital Device products. The role will be expected to use program management experience to share the overall strategy, gain cross-functional support, and hold stakeholders accountable to the overall Reverse Logistics NPI strategy.
In this role, you will:
Own the overall repair service cost-model and changes to the cost-model due to risk and plan of record changes.
Define customer return screening and repair strategy for warranty and remorse returns
Develop repair processes and tooling (as needed) to support repair activities for a variety of products
Assure successful implementation into global and regional support strategies
Review and evaluate product designs for compliance with Design for Serviceability guidelines and Design for Repair standards
Provide tangible feedback based on results to improve product design features
Enhance field support productivity and effectiveness through improved hardware serviceability, driving opportunities into product design
Review HW designs during key build phases and ensure tooling and service solutions will meet requirements for product support, warranty costs and product launch schedule
Define spare part requirements and expected usage
Develop programs to reduce the need for new spare parts through refurbishment of previous used parts and for improvements on warranty costs
Develop repair processes for continued improvements on efficiency and reduced complexity in the operations
Travel Required up to 20% (Domestic and International)
Key job responsibilities
Assess risk to service and repair customer offerings for new products beginning at concept.
Enable closed loop feedback to product design and product management.
Identify opportunities to improve the design for serviceability, design for repairability and go to market (GTM) strategy for aftermarket support and pre-owned sales of Amazon Devices.
Measure cost of service and repair against financial targets
A day in the life
As the overall owner of the NPI process within Reverse Logistics, on a daily basis, you will work with a broad cross-functional team responsible for launching some of our most complex products. Your day will likely begin with updates from the European and Asian stakeholders for product launch. Then you will focus on documenting the plan of record for service and repair, with special focus on identifying serviceability and repairability improvement opportunities to reduce overall service and repair costs.
Using your knowledge of repair processes you will submit requests for design changes to product design. To end your day you will work with product management, customer service, and SW tech teams to scope new customer facing service offerings required for the new Amazon product.
About the team
Amazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products.
The team's vision is to power the circular economy by giving consumer electronic products another chance to be loved.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US