DescriptionProgram Delivery Associate Location: Remote (virtual with some in person meetings and events)
Organization: Union for Reform Judaism
Employment Type: Full Time, Benefits Eligible, Exempt, MNGT
Department: Program Delivery & Impact
Reporting to: Director, Program Delivery
Start Date: ASAP
Salary Range: $55,000 - $60,000 plus competitive benefits package
The Role If you love bringing events to life, keeping things organized, and making experiences feel seamless and engaging, this role is for you. The Union for Reform Judaism (URJ) is looking for a Program Delivery Associate to help plan and run in-person experiences and virtual programs. You'll be the person making sure everything actually works behind the scenes, from logistics and tech to communications and participant experience. This is a great role for someone early in their career who's detail-oriented, tech-comfortable, and excited to grow in event planning, operations, and program delivery in a nonprofit setting.
What You Will Do Plan & Run Events
- Plan and execute virtual programs and occasional in-person events
- Develop run-of-show documents, timelines, and workflows
- Coordinate with internal teams and external partners to support program delivery
Own the Logistics
- Manage registration, participant tracking, and event operations
- Set up and run virtual platforms (Zoom, webinars, and event tools)
- Troubleshoot issues in real time to ensure a smooth participant experience
Build the Digital Experience
- Create and manage event apps and digital program platforms
- Upload schedules, speaker information, and resources
- Ensure platforms are intuitive, accessible, and user-friendly
Communications & Participant Experience
- Draft and send participant communications (confirmations, reminders, follow-ups)
- Support outreach and engagement efforts in partnership with internal teams
- Serve as a point of contact for participant questions and support
Operations
- Maintain clean, accurate data in systems like Salesforce and CVENT
- Track budgets, invoices, and vendor details
- Support post-event evaluation and continuous improvement efforts
Who You Are You're organized, proactive, and someone people rely on to keep things moving. You don't just follow plans, you help improve them. You enjoy working behind the scenes to create experiences that feel seamless and engaging for participants.
Keys to Success (the must-haves) - Project Management: You manage multiple priorities with ease, staying organized while keeping the big picture in focus
- Communication: You communicate clearly and proactively, especially in writing, keeping people informed and aligned
- Problem Solving & Adaptability: You take initiative, troubleshoot in real time, and stay calm when plans shift
- Attention to Detail: You ensure accuracy across logistics, data, and participant experience from start to finish
- Collaboration & Inclusion: You work well with others and help create experiences that are welcoming, accessible, and inclusive
Qualifications - 1-3 years of experience in event planning, program coordination, operations, or related work (internships welcome)
- Experience supporting virtual events, logistics, or digital platforms
- Familiarity with tools such as Zoom, event platforms (e.g., Cvent), and CRM systems (e.g., Salesforce)
- Willingness to work occasional evenings and weekends based on program needs
- Ability to lift and carry up to 15 pounds, with or without reasonable accommodation
About the Union for Reform Judaism Serving more than 800 congregations and reaching nearly 2 million people, the Union for Reform Judaism (URJ) is the engine of Reform Judaism in North America, strengthening the communities, leaders, programs, and experiences that help people find meaning, belonging, joy, justice, and purpose through Reform Jewish values and teachings. Through congregational partnerships, 14 overnight camps, youth and teen programs, Jewish learning opportunities, Israel engagement, leadership development, work to build communities of belonging, and the justice efforts of the Religious Action Center of Reform Judaism, we help people and communities connect to Jewish life at every stage of their journey.
We believe Jewish life is strongest when it is rooted in tradition, responsive to the world around us, connected to Israel and the Jewish people, committed to justice, and expansive enough to welcome many voices, identities, and pathways into community and belonging. Together with our congregations, camps, leaders, and partners, the URJ is building a more connected, resilient, and joyful Reform Movement, helping shape a Jewish future grounded in peace, justice, belonging, and joy.
Application Process Apply online and include a one-page cover letter along with your resume, outlining your skills and experience and how you meet the essential functions and qualifications of the position. We look forward to hearing from you!
The URJ strives to be a welcoming and inclusive environment that is committed to creating a diverse environment. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. The URJ encourages applications from women, people of color, persons with disabilities, individuals who identify as LGBTQIA+, and other often underrepresented groups.
